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Great quality. Excellent staff.Quentin was a pleasure and very helpful. The lobby and room were both clean. This was my second stay, with the 1st being nearly 8yrs ago and the staff was and is still great. I like the fact that the main doors are key card accessible only after 8pm.

All was good, except shower was low, and hard to use.

Amazing room, super clean, beds were amazing and the staff super nice!!

Nice and clean!

Overall the stay was very pleasant, staff was friendly and helpful upon checking in parking lot well lit, 2 elevators but 1 was broken ,working one was very slow going up and down !! Our room was clean except for poop stains in toilet bowel and underneath toilet seat we called front desk they sent someone up to re clean bathroom .The breakfast was decent they served could’ve had a better variety of food you would think A hotel that big should have had 2 waffle makers but no ma’am! But what they had was a mini waffle maker and a line full of people waiting to use that one mini waffle maker smh! But the breakfast crew workers was friendly and did a good job with what they had. Hampton needs to do better with the following breakfast set up ,making sure that both elevators are working properly at all times and definitely do a better job with bathroom cleaning for the price they charge to stay there per night . Oh yeah we had to get our room keys re did twice the 4 days we stayed there because the door battery was dead maintenance did come up and repaired that as well . Location of hotel is in very good spot right down the street is The South Lake Mall , directly across the street from hotel is another small outlet mall with a Burlington and TJ Max.Hopefully Hampton Corporate will get their act together and address these small defects to become a 4-5 star hotel because it’s really a nice hotel if they really stepped up on those issues I stated .The location and Staff was Great .

Stay was great. Very comfortable room and everything was clean. Friendly staff