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Room type Options Nightly price Book
Superior Room, 2 Single Beds
Room with view
33 square metres
2 Twin Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Other room types
Deluxe Room, 2 Single Beds, City View
Room with view
36 square metres
2 Twin Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Deluxe Double Room, 1 Double Bed, City View
Room with view
36 square metres
1 Double Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Superior Double Room, 1 Double Bed
Room with view
33 square metres
1 Double Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Luxury hotel with a full-service spa and free valet parking

Popular property highlights

Free valet parking
Free WiFi
Restaurant
Laundry facilities
Smoke-free property

When you stay at Movenpick Surabaya City in Surabaya, you'll be in a shopping district, within a 5-minute drive of Royal Plaza Surabaya and Surabaya Zoo. This family-friendly hotel is 2.6 mi (4.1 km) from Surabaya Town Square and 4 mi (6.4 km) from Tunjungan Plaza.

Make yourself at home in one of the 243 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as a health club, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.

Enjoy a meal at Patita Restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 9 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • ATM/banking
  • Concierge services
  • Total number of rooms - 243
  • Airport transport (surcharge)
  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Laundry facilities
  • Garden
  • Health club
  • Children's pool
  • Safe-deposit box at front desk
  • 24-hour front desk
  • Porter
  • Dry cleaning/laundry service
  • Full-service spa
  • Sauna
  • Smoke-free property
  • Tours/ticket assistance
  • Free WiFi
  • Number of restaurants - 1
  • Number of meeting rooms - 9
  • Number of outdoor pools - 1
  • Snack bar/deli
  • Free self parking
  • Free valet parking
  • Number of bars/lounges - 1
  • Number of coffee shops/cafes - 1
  • Luggage storage
  • Shopping centre on site
  • Vegetable garden
  • Banquet hall
  • Eco-friendly cleaning products used
  • Outdoor entertainment area
  • Vegetarian breakfast available
  • Organic food
  • Locally-owned & organised tours & activities
  • Showcase for local artists
  • Locally-sourced food on site (80% or more)
  • At least 80% of all lighting comes from LEDs
  • Vegan menu options available
  • Vegetarian menu options available
  • Bulk dispenser for toiletries
  • No single-use plastic soft drink bottles
  • No single-use plastic stirrers
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Water-efficient showers only
  • Accessible airport shuttle

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Indonesian

Parking

Free self parking , Free valet parking

Room Amenities

Movenpick Surabaya City offers 243 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Room service (24 hours)
  • Desk
  • Premium bedding
  • Iron/ironing board (on request)
  • Free bottled water
  • Bidet
  • Blackout drapes/curtains
  • Slippers
  • Shower only
  • Cable TV service
  • Free WiFi
  • Individually furnished
  • Individually decorated
  • Pillow menu
  • TV size 55
  • TV size (measurement) inch
  • Rainfall showerhead
  • Connecting/adjoining rooms available
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)
  • Electric kettle
  • Towels provided
  • Linens provided
  • Highchair
  • Smart TV
  • Number of beds 2
  • Housekeeping on request
  • Free tea bags/instant coffee
  • Guidebooks or recommendations
  • Laptop-friendly workspace
  • Eco-friendly cleaning products provided
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Restaurant dining guide
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Energy-saving switches

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.

Patita Restaurant - Onsite restaurant.

24-hour room service is available.

Nearby Things to do

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

Children under 17 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

Spa Services

  • Massages

Accessibility

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age is: 17

Check-in time ends at noon

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 423500.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property uses eco-friendly cleaning products.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Children stay free

Service animals not allowed

One child stays free

Debit cards

Staffed front desk

Smoke detector

Security system

Children stay free - maximum age 12

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Gloves are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available for lunch

Individually wrapped food options are available for dinner

Individually wrapped food options are available through room service

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Guest accommodation is not sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is available

Reservation is not required for facilities on site

Property follows sanitisation practices of Ecolab (3rd party expert - Global)

Mobile key entry is not available

Food service has been amended for enhanced safety

Humane animal treatment

Sustainability/community reinvestment (10% revenue or more)

Comprehensive food waste policy

Comprehensive recycling policy

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: IDR 500000 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately IDR 158000 for adults and IDR 79000 for children
  • Airport shuttle fee: IDR 273000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: IDR 273000 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 423500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Grand Mercure Surabaya Hotel SURABAYA
  • Grand Mercure Surabaya Hotel
  • Grand Mercure Surabaya SURABAYA
  • Mercure Surabaya Surabaya
  • Grand Mercure Surabaya
  • Movenpick Surabaya City Hotel
  • Movenpick Surabaya City Surabaya
  • Movenpick Surabaya City Hotel Surabaya

We should mention

Pool access available from 6:00 AM to 8:00 PM.

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

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