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Movenpick Surabaya City

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Movenpick Surabaya City

Outdoor pool
Interior entrance
Exterior
Lobby
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Gym
    Gym

Explore the area

Map
JL AHMAD YANI NO 71, MARGOREJO, Surabaya, 60250
  • Royal Plaza Surabaya
    13 min walk
  • Surabaya Zoo
    2 min drive
  • Surabaya Town Square
    4 min drive
  • Surabaya (SUB-Juanda)
    25 min drive

Room options

View all photos for Superior Double Room, 1 Double Bed

Premium bedding, in-room safe, individually decorated

Superior Double Room, 1 Double Bed

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 2 Single Beds

Premium bedding, in-room safe, individually decorated

Superior Room, 2 Single Beds

  • 33 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room, 1 Double Bed, City View

Deluxe Double Room, 1 Double Bed, City View

Deluxe Double Room, 1 Double Bed, City View

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 2 Single Beds, City View

View from room

Deluxe Room, 2 Single Beds, City View

  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Pool

Doubletree By Hilton Surabaya

Pool
Kids pool
Parking included
Free WiFi
4.7 out of 5, Exceptional, (72)
The price is NZ$127
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Doubletree By Hilton Surabaya

About the area

Surabaya

When you stay at Movenpick Surabaya City in Surabaya, you'll be in a shopping district, within a 5-minute drive of Royal Plaza Surabaya and Surabaya Zoo. .This family-friendly hotel is 2.6 mi (4.1 km) from Surabaya Town Square and 4 mi (6.4 km) from Tunjungan Plaza.

What's nearby

  • Royal Plaza Surabaya - 13 min walk - 1.1 km
  • Surabaya Zoo - 2 min drive - 2.5 km
  • Surabaya Town Square - 4 min drive - 4.2 km
  • Tunjungan Plaza - 6 min drive - 6.5 km
  • Pakuwon Mall - 12 min drive - 11.6 km

Getting around

  • Margorejo Station - 6 min walk
  • Surabaya Gubeng Station - 18 min drive
  • Surabaya (SUB-Juanda) - 23 min drive

Restaurants

  • ‪Richeese Factory - ‬2 min walk
  • ‪Hoka Hoka Bento - ‬13 min walk
  • ‪A&W - ‬4 min walk
  • ‪Patita - ‬1 min walk
  • ‪Warkop Perempatan - ‬7 min walk

About this property

Movenpick Surabaya City

Luxury hotel with a full-service spa and free valet parking
Movenpick Surabaya City offers 243 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

Children under 17 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Make yourself at home in one of the 243 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as a health club, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at Patita Restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 9 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Patita Restaurant - Onsite restaurant.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: IDR 158000 for adults and IDR 79000 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Patita Restaurant

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping centre

Family friendly

  • Children's pool
  • Free cots/infant beds
  • High chair
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Meeting rooms - 9

Outdoors

  • Garden
  • Outdoor entertainment area
  • Vegetable garden

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 55-inch smart TV
  • TV channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Slippers
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 423500.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: IDR 500000 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately IDR 158000 for adults and IDR 79000 for children
  • Airport shuttle fee: IDR 273000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: IDR 273000 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 423500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 6:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 17 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision

Property is also known as

Grand Mercure Surabaya Hotel SURABAYA
Grand Mercure Surabaya Hotel
Grand Mercure Surabaya SURABAYA
Mercure Surabaya Surabaya
Grand Mercure Surabaya
Movenpick Surabaya City Hotel
Movenpick Surabaya City Surabaya
Movenpick Surabaya City Hotel Surabaya

Movenpick Surabaya City Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 5 out of 13 reviews" "
Rating 8 - Good. 4 out of 13 reviews" "
Rating 6 - Okay. 2 out of 13 reviews" "
Rating 4 - Poor. 2 out of 13 reviews" "
Rating 2 - Terrible. 0 out of 13 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ian, Hull

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, modern, classy hotel with very comfortable rooms and a great breakfast selection. For the price it's a steal.
Stayed 1 night in Apr 2024

10/10 Excellent

Dony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

6/10 Okay

Hirotoshi, nishitsuruma yamatocity

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

JAEYEON

Stayed 2 nights in Jun 2024

4/10 Poor

youngtae

Liked: Staff & service
Disliked: Cleanliness
Stayed 7 nights in Apr 2024

10/10 Excellent

Jan-Markus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good experience
The hotel was very good. The greatest surprise was the room upgrade. Room was just fantastic, very new, clean and comfortable.
Stayed 1 night in Apr 2024

8/10 Good

Chi Kong

Stayed 1 night in Jan 2024

8/10 Good

Wiwi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

KAORI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
朝食だけでなく、夜ご飯もとてもおいしかった。ホテルも綺麗で、スタッフも新設です。タオルがバスタオルしか置いてなかったので、ハンドタオルやフェイスタオルを置いてほしい。
Stayed 2 nights in Feb 2023

6/10 Okay

Chung Hsuan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New business hotel in Surabaya
The hotel was new and the room is very clean, however seems not too mush experience to take care international customers;
Stayed 2 nights in Oct 2022