Sheraton Surabaya Hotel and Towers Surabaya, IDN - Best Price Guarantee

Room type	Options	Nightly price	Book
Executive Suite, 1 Bedroom 80 square metres 1 King Bed Room sleeps 3 guests (up to 2 children) Room cleanliness: Wonderful! 4.4 1 King Bed 861 sq feet Club/Executive Level - Executive Lounge access, light refreshments, and internet access in the lounge Layout - Bedroom, dining area, and sitting area Relax - In-room massage available Internet - Free WiFi Entertainment - Flat-screen TV with cable channels Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers Practical - Day bed, laptop-compatible safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping Accessibility - Phone accessibility kit, low bed height (inches): 28, doorbell and phone notification, low-height electrical outlets in bathroom, low desk height (inches): 28, shower grab bar height (inches): 59, low-height bed, closed-captioned TV, braille signage, grab bar in bathtub, lever door handles, magnifying mirror, low-height desk, bathtub grab bar height (inches): 39, wheelchair accessible, and low-height door lock Eco-friendly - Energy-saving switches and recycling bin Need to Know - Housekeeping on request Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Other room types
Deluxe Room, 1 King Bed 36 square metres 1 King Bed Room sleeps 3 guests (up to 2 children) Room cleanliness: Wonderful! 4.4 1 King Bed 388 sq feet Relax - In-room massage available Internet - Free WiFi Entertainment - Flat-screen TV with cable channels Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle Sleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping Accessibility - Phone accessibility kit, shower grab bar height (inches): 59, low desk height (inches): 28, height-adjusted amenities, lever door handles, grab bar near toilet, magnifying mirror, wheelchair accessible, bathtub grab bar height (inches): 39, low-height desk, low bed height (inches): 28, low-height electrical outlets in bathroom, low-height bed, low-height door lock, braille signage, closed-captioned TV, doorbell and phone notification, and toilet grab bar height (inches): 28 Eco-friendly - Energy-saving switches and recycling bin Need to Know - Housekeeping on request Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Apartment, 3 Bedrooms 138 square metres 3 Double Beds Room sleeps 7 guests (up to 6 children) Room cleanliness: Wonderful! 4.4 3 Double Beds 1485 sq feet Layout - Dining area and sitting area Relax - In-room massage available Internet - Free WiFi Entertainment - Flat-screen TV with cable channels Food & Drink - Kitchen with refrigerator, microwave, cookware/dishware, and coffee/tea maker Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers Practical - Day bed, laptop-compatible safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping Accessibility - Braille signage, grab bar in shower, low desk height (inches): 28, low-height electrical outlets in bathroom, lever door handles, low-height door lock, phone accessibility kit, magnifying mirror, doorbell and phone notification, shower grab bar height (inches): 59, low-height bed, bathtub grab bar height (inches): 39, low bed height (inches): 28, closed-captioned TV, low-height desk, wheelchair accessible, and height-adjusted amenities Eco-friendly - Energy-saving switches and recycling bin Need to Know - Housekeeping on request Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Junior Suite, 1 Bedroom 42 square metres 1 King Bed Room sleeps 3 guests (up to 2 children) Room cleanliness: Wonderful! 4.4 1 King Bed 452 sq feet Club/Executive Level - Club Lounge access, light refreshments, and internet access in the lounge Layout - Separate sitting area Relax - In-room massage available Internet - Free WiFi Entertainment - Flat-screen TV with cable channels Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers Practical - Day bed, laptop-compatible safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping Accessibility - Phone accessibility kit, low bed height (inches): 28, doorbell and phone notification, low-height electrical outlets in bathroom, low desk height (inches): 28, shower grab bar height (inches): 59, low-height bed, closed-captioned TV, braille signage, grab bar in bathtub, lever door handles, magnifying mirror, low-height desk, bathtub grab bar height (inches): 39, wheelchair accessible, and low-height door lock Eco-friendly - Energy-saving switches and recycling bin Need to Know - Housekeeping on request Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Apartment, 1 King Bed 69 square metres 1 King Bed Room sleeps 3 guests (up to 2 children) Room cleanliness: Wonderful! 4.4 1 King Bed 743 sq feet Layout - Dining area and sitting area Relax - In-room massage available Internet - Free WiFi Entertainment - Flat-screen TV with cable channels Food & Drink - Kitchen with refrigerator, microwave, cookware/dishware, and coffee/tea maker Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping Accessibility - Braille signage, grab bar in shower, low desk height (inches): 28, low-height electrical outlets in bathroom, lever door handles, low-height door lock, phone accessibility kit, magnifying mirror, doorbell and phone notification, shower grab bar height (inches): 59, low-height bed, bathtub grab bar height (inches): 39, low bed height (inches): 28, closed-captioned TV, low-height desk, wheelchair accessible, and height-adjusted amenities Eco-friendly - Energy-saving switches and recycling bin Need to Know - Housekeeping on request Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Apartment, 2 Bedrooms 109 square metres 2 Double Beds Room sleeps 5 guests (up to 4 children) Room cleanliness: Wonderful! 4.4 2 Double Beds 1173-sq-foot soundproofed room with a balcony/patio Layout - Dining area and sitting area Relax - In-room massage available Internet - Free WiFi Entertainment - Flat-screen TV with cable channels Food & Drink - Kitchen with refrigerator, microwave, cookware/dishware, and coffee/tea maker Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers Practical - Day bed, laptop-compatible safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping Accessibility - Braille signage, grab bar in shower, low desk height (inches): 28, low-height electrical outlets in bathroom, lever door handles, low-height door lock, phone accessibility kit, magnifying mirror, doorbell and phone notification, shower grab bar height (inches): 59, low-height bed, bathtub grab bar height (inches): 39, low bed height (inches): 28, closed-captioned TV, low-height desk, wheelchair accessible, and height-adjusted amenities Eco-friendly - Energy-saving switches and recycling bin Need to Know - Housekeeping on request Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Club Room, 1 King Bed 36 square metres 1 King Bed Room sleeps 3 guests (up to 2 children) Room cleanliness: Wonderful! 4.4 1 King Bed 388 sq feet Club Level - Club Lounge access, light refreshments, and internet access in the lounge Relax - In-room massage available Internet - Free WiFi Entertainment - Flat-screen TV with cable channels Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping Accessibility - Phone accessibility kit, low bed height (inches): 28, doorbell and phone notification, low-height electrical outlets in bathroom, low desk height (inches): 28, shower grab bar height (inches): 59, low-height bed, closed-captioned TV, braille signage, grab bar in bathtub, lever door handles, magnifying mirror, low-height desk, bathtub grab bar height (inches): 39, wheelchair accessible, and low-height door lock Eco-friendly - Energy-saving switches and recycling bin Need to Know - Housekeeping on request Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Club Room, 2 Double Beds 36 square metres 2 Double Beds Room sleeps 3 guests (up to 2 children) Room cleanliness: Wonderful! 4.4 2 Double Beds 388 sq feet Club Level - Club Lounge access, light refreshments, and internet access in the lounge Relax - In-room massage available Internet - Free WiFi Entertainment - Flat-screen TV with cable channels Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping Accessibility - Phone accessibility kit, low bed height (inches): 28, doorbell and phone notification, low-height electrical outlets in bathroom, low desk height (inches): 28, shower grab bar height (inches): 59, low-height bed, closed-captioned TV, braille signage, grab bar in bathtub, lever door handles, magnifying mirror, low-height desk, bathtub grab bar height (inches): 39, wheelchair accessible, and low-height door lock Eco-friendly - Energy-saving switches and recycling bin Need to Know - Housekeeping on request Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Deluxe Room, 2 Double Beds 36 square metres 2 Double Beds Room sleeps 3 guests (up to 2 children) Room cleanliness: Wonderful! 4.4 2 Double Beds 388 sq feet Relax - In-room massage available Internet - Free WiFi Entertainment - Flat-screen TV with cable channels Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle Sleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping Accessibility - Phone accessibility kit, low bed height (inches): 28, doorbell and phone notification, low-height electrical outlets in bathroom, low desk height (inches): 28, shower grab bar height (inches): 59, low-height bed, closed-captioned TV, braille signage, grab bar in bathtub, lever door handles, magnifying mirror, low-height desk, bathtub grab bar height (inches): 39, wheelchair accessible, and low-height door lock Eco-friendly - Energy-saving switches and recycling bin Need to Know - Housekeeping on request Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Ambassador Suite 2 Double Beds Room sleeps 5 guests (up to 4 children) Room cleanliness: Wonderful! 4.4 2 Double Beds Soundproofed room Relax - In-room massage available Internet - Free WiFi Entertainment - Flat-screen TV with cable channels Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle Sleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping Accessibility - Phone accessibility kit, low bed height (inches): 28, doorbell and phone notification, low-height electrical outlets in bathroom, low desk height (inches): 28, shower grab bar height (inches): 59, low-height bed, closed-captioned TV, braille signage, grab bar in bathtub, lever door handles, magnifying mirror, low-height desk, bathtub grab bar height (inches): 39, wheelchair accessible, and low-height door lock Eco-friendly - Energy-saving switches and recycling bin Need to Know - Housekeeping on request Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Premium Room, 1 King Bed 36 square metres 1 King Bed Room sleeps 3 guests (up to 2 children) Room cleanliness: Wonderful! 4.4 1 King Bed 388 sq feet Relax - In-room massage available Internet - Free WiFi Entertainment - Flat-screen TV with cable channels Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle Sleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping Accessibility - Phone accessibility kit, low bed height (inches): 28, doorbell and phone notification, low-height electrical outlets in bathroom, low desk height (inches): 28, shower grab bar height (inches): 59, low-height bed, closed-captioned TV, braille signage, grab bar in bathtub, lever door handles, magnifying mirror, low-height desk, bathtub grab bar height (inches): 39, wheelchair accessible, and low-height door lock Eco-friendly - Energy-saving switches and recycling bin Need to Know - Housekeeping on request Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Presidential Suite, 1 King Bed 240 square metres 1 King Bed Room sleeps 3 guests (up to 2 children) Room cleanliness: Wonderful! 4.4 1 King Bed 2583 sq feet Club/Executive Level - Club Lounge access, light refreshments, and internet access in the lounge Layout - Dining area and sitting area Relax - In-room massage available Internet - Free WiFi Entertainment - Flat-screen TV with cable channels Food & Drink - Refrigerator, minibar (fees may apply), microwave, and coffee/tea maker Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers Practical - Day bed, laptop-compatible safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping Accessibility - Phone accessibility kit, low bed height (inches): 28, doorbell and phone notification, low-height electrical outlets in bathroom, low desk height (inches): 28, shower grab bar height (inches): 59, low-height bed, closed-captioned TV, braille signage, grab bar in bathtub, lever door handles, magnifying mirror, low-height desk, bathtub grab bar height (inches): 39, wheelchair accessible, and low-height door lock Eco-friendly - Energy-saving switches and recycling bin Need to Know - Housekeeping on request Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Premium Room, 2 Double Beds 36 square metres 2 Double Beds Room sleeps 3 guests (up to 2 children) Room cleanliness: Wonderful! 4.4 2 Double Beds 388 sq feet Relax - In-room massage available Internet - Free WiFi Entertainment - Flat-screen TV with cable channels Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle Sleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping Accessibility - Phone accessibility kit, low bed height (inches): 28, doorbell and phone notification, low-height electrical outlets in bathroom, low desk height (inches): 28, shower grab bar height (inches): 59, low-height bed, closed-captioned TV, braille signage, grab bar in bathtub, lever door handles, magnifying mirror, low-height desk, bathtub grab bar height (inches): 39, wheelchair accessible, and low-height door lock Eco-friendly - Energy-saving switches and recycling bin Need to Know - Housekeeping on request Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Royal Suite, 1 Bedroom 120 square metres 1 King Bed Room sleeps 3 guests (up to 2 children) Room cleanliness: Wonderful! 4.4 1 King Bed 1292 sq feet Club/Executive Level - Club Lounge access, light refreshments, and internet access in the lounge Layout - Dining area and sitting area Relax - In-room massage available Internet - Free WiFi Entertainment - Flat-screen TV with cable channels Food & Drink - Kitchen with refrigerator, microwave, coffee/tea maker, and electric kettle Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers Practical - Day bed, laptop-compatible safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping Accessibility - Phone accessibility kit, low bed height (inches): 28, doorbell and phone notification, low-height electrical outlets in bathroom, low desk height (inches): 28, shower grab bar height (inches): 59, low-height bed, closed-captioned TV, braille signage, grab bar in bathtub, lever door handles, magnifying mirror, low-height desk, bathtub grab bar height (inches): 39, wheelchair accessible, and low-height door lock Eco-friendly - Energy-saving switches and recycling bin Need to Know - Housekeeping on request Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price

Hotel Amenities

Lift
Fitness facilities
Wheelchair accessible
ATM/banking
Concierge services
Shopping on site
Total number of rooms - 348
Number of floors - 28
Number of buildings/towers - 1
Airport transport (surcharge)
Conference space
Barbecue grill(s)
Breakfast available (surcharge)
Laundry facilities
Garden
Children's pool
Safe-deposit box at front desk
Free newspapers in lobby
24-hour front desk
Business centre
Porter
Express check-out
Dry cleaning/laundry service
Limo or Town Car service available
Full-service spa
Spa treatment room(s)
Steam room
Sauna
Wedding services
Express check-in
Designated smoking areas
Pool umbrellas
Tours/ticket assistance
Free WiFi
Year Built – 1995
Number of restaurants - 3
Conference space size (feet) - 441
Conference space size (meters) - 41
Number of meeting rooms - 8
Tennis on site
Number of outdoor pools - 1
Designated smoking areas (fines apply)
Conference centre
Outdoor tennis courts - 1
Snack bar/deli
Access to nearby outdoor pool
Free self parking
Valet parking (surcharge)
Computer station
Number of bars/lounges - 1
Number of coffee shops/cafes - 1
Luggage storage
Pool sunloungers
Terrace
Baby/toddler toys
24-hour pool access
Water dispenser
Shopping centre on site
Vegetable garden
Ballroom
Banquet hall
Children's games
Children's toys
Vegetarian breakfast available
Rooftop garden
Vegan menu options available
Vegetarian menu options available
No single-use plastic stirrers
Biodegradable/compostable stirrers
Water-efficient showers only
No accessible shuttle
Accessible airport shuttle
Number of accessible parking spaces 15
Registration desk height (inches) - 47
Registration desk height (centimetres) - 119
Lift door width (inches) - 59
Lift door width (centimetres) - 150
Stairwell handrail height (inches) - 20
Stairwell handrail height (centimetres) - 51

Family Friendly Amenities

Family property
Number of outdoor pools - 1
Children's pool
Free WiFi
Soundproofed rooms
Outdoor tennis courts - 1
Snack bar/deli
Laundry facilities
Refrigerator
Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

English
Indonesian

Parking

Free self parking , Valet parking (surcharge)

Room Amenities

Sheraton Surabaya Hotel and Towers offers 348 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Flat-screen televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and change of bedsheets can be requested. Housekeeping is provided daily.

Air conditioning
Wheelchair accessible
Free newspaper
Fridge
Minibar
Coffee/tea maker
Daily housekeeping
Phone
Private bathroom
Bathrobes
Free toiletries
Hair dryer
Iron/ironing board
Room service (24 hours)
Desk
Premium bedding
Soundproofed rooms
Free bottled water
Blackout drapes/curtains
In-room massage available
Slippers
Shower/tub combination
In-room safe (laptop compatible)
Cable TV service
Flat-panel TV
Free WiFi
Connecting/adjoining rooms available
Free cots/infant beds
Rollaway/extra beds (surcharge)
Electric kettle
Towels provided
Linens provided
Number of bathrooms: 1
Number of beds 1
Housekeeping on request
Window screens
Electrical adaptors/chargers
Laptop-friendly workspace
Recycling
Braille signage
Closed-captioned TV
Lowered power points in bathroom
Lowered locks/deadbolt
Low-height desk
Low-height bed
Grab bar – In bathtub
Grab bar – In shower
Doorbell/telephone notification
Lever door handles
Telephone accessibility kit
Wardrobe
Change of bed sheets (on request)
Energy-saving switches
Magnifying mirror
Bathtub grab bar height (inches) - 39
Bathtub grab bar height (centimetres) - 99
Shower grab bar height (inches) - 59
Shower grab bar height (centimetres) - 150
Low bed height (inches) - 28
Low bed height (centimetres) - 70
Low desk height (inches) - 28
Low desk height (centimetres) - 70

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.

Kafe Bromo - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare.

Lung Yuan - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Kawi Lounge - This café specializes in international cuisine and serves light fare only. Guests can enjoy drinks at the bar.

Link at Sheraton - This coffee shop serves light fare only.

Sheraton Club Lounge - This restaurant specializes in international cuisine and serves breakfast and light fare.

24-hour room service is available.

Nearby Things to do

Health or beauty spa nearby

Spa Services

Facial treatments
Number of treatment rooms 4
Sauna in spa
Massages
Thai massage
Reflexology

Accessibility

Wheelchair-accessible path of travel
Wheelchair-accessible parking
Braille or raised signage
Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible meeting spaces/business centre
Wheelchair-accessible on-site restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairways
Wheelchairs available on site
Well-lit path to entrance
Stair-free path to entrance

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Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 19

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

Children are welcome.
Rollaway/extra beds are available for IDR 786500.0 per night.
Free cribs (infant beds)!

Pet Policy

No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 19 years old. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Service animals not allowed

Debit cards

UnionPay

Staffed front desk

Carbon monoxide detector

Smoke detector

Security system

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Comprehensive food waste policy

Comprehensive recycling policy

Fees

Optional extras

Fee for buffet breakfast: approximately IDR 340000 per person
Airport shuttle fee: IDR 490000 per vehicle (one-way, maximum occupancy 4)
Valet parking fee: IDR 50000 per stay
Rollaway bed fee: IDR 786500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

Sheraton Surabaya Hotel & Towers
Sheraton Surabaya Towers
Sheraton Surabaya Hotel & Towers Java
Sheraton Surabaya Hotel And Towers
Sheraton Surabaya Hotel Towers
Sheraton Surabaya And Towers
Sheraton Surabaya Hotel and Towers Hotel
Sheraton Surabaya Hotel and Towers Surabaya
Sheraton Surabaya Hotel and Towers Hotel Surabaya

We should mention

24-hour pool access

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

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Sheraton Surabaya Hotel and Towers

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Get an overview of this hotel
Luxury hotel connected to the convention center in Kedungdoro with 3 restaurants

Popular property highlights

Languages spoken

Sheraton Surabaya Hotel and Towers

Hotel Amenities