Zest Jemursari by Swiss-Belhotel International

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Zest Jemursari by Swiss-Belhotel International

Front of property
Reception
Garden
Lobby
Premium bedding, in-room safe, desk, blackout curtains

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Parking included
  • Breakfast available
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Jl. Raya Prapen 266, Surabaya, East Java, 60299
  • Royal Plaza Surabaya
    5 min drive
  • Surabaya Zoo
    5 min drive
  • Taman Bungkul
    6 min drive
  • Surabaya (SUB-Juanda)
    28 min drive

Room options

Zest Queen Room

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Zest Twin Room

  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About the area

Surabaya

With a stay at Zest Jemursari by Swiss-Belhotel International in Surabaya, you'll be in the business district, within a 10-minute drive of Tunjungan Plaza and Universitas Islam Negeri Sunan Ampel Surabaya. .This hotel is 2.5 mi (4 km) from Royal Plaza Surabaya and 3.2 mi (5.1 km) from Surabaya Zoo.

What's nearby

  • Royal Plaza Surabaya - 5 min drive
  • Surabaya Zoo - 5 min drive
  • Surabaya Plaza Shopping Mall - 8 min drive
  • Tunjungan Plaza - 9 min drive
  • Grand City Surabaya - 10 min drive

Getting around

  • Kertomenanggal Station - 5 min drive
  • Surabaya Gubeng Station - 21 min drive
  • Surabaya (SUB-Juanda) - 28 min drive

Restaurants

  • ‪Soto Ayam Lamongan Cak Kan - ‬8 min walk
  • ‪Mie Ayam dan Bakso Mitra - ‬11 min walk
  • ‪Pempek Ny. Kamto - ‬3 min walk
  • ‪Yoshinoya - ‬2 min walk
  • ‪KUNOKINI Café & Resto - ‬1 min walk

About this property

Zest Jemursari by Swiss-Belhotel International

Hotel in Surabaya with free valet parking and a 24-hour front desk
Zest Jemursari by Swiss-Belhotel International offers 130 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Accommodations offer separate dining areas. Beds feature premium bedding. 32-inch LED televisions come with premium cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Surabaya hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 130 air-conditioned rooms featuring LED televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and bathrobes. Conveniences include phones, as well as laptop-compatible safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). To-go breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 3 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Zest Jemursari by Swiss-Belhotel International has a restaurant serving breakfast, lunch, and dinner.
Citruz - Onsite café. Open daily.
Room service (during limited hours) is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge) from 6:00 AM to 9:00 PM
  • Airport shuttle at scheduled times, on request

Food and drink

  • To-go breakfast available for a fee daily 6:00 AM–10:00 AM: IDR 60000 for adults and IDR 40000 for children
  • 1 restaurant
  • Room service available

Restaurants on site

  • Citruz Cafe
  • Citruz

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Separate dining area

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Meeting rooms - 3

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 32-inch LED TV
  • TV channels
  • Premium channels

Food and drink

  • Dining room
  • Free bottled water

More

  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Restaurant dining guide
  • Slippers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 150000 per night

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately IDR 60000 for adults and IDR 40000 for children
  • Airport shuttle fee: IDR 200000 per person (one-way)
  • Rollaway bed fee: IDR 150000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Zest Hotel Jemursari Surabaya
Zest Hotel Jemursari
Zest Jemursari Surabaya
Zest Jemursari
Zest Hotel Jemursari Surabaya, Java

Zest Jemursari by Swiss-Belhotel International Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 7 out of 16 reviews" "
Rating 8 - Good. 8 out of 16 reviews" "
Rating 6 - Okay. 1 out of 16 reviews" "
Rating 4 - Poor. 0 out of 16 reviews" "
Rating 2 - Terrible. 0 out of 16 reviews" "

8.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Siki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2024

8/10 Good

Siki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2024

10/10 Excellent

Siki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

Franklin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel very good
Stayed 3 nights in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and friendly staff. Hotel allow late check-out which is really convenient for me as a guest.
Stayed 1 night in Oct 2018

8/10 Good

gilsonlim, Semarang

Liked: Staff & service
nice hotel close to shopping mall and other attraction and bed many clacking sound and toilet very dirty and since I stay in hotel about 11 days access by lift away one repair or maintenance
Stayed 5 nights in Jun 2018

6/10 Okay

Yenny

Liked: Cleanliness, property conditions & facilities
It's small clean room; but comfortable. There is no electric kettle in the room; so I have to go down in cafetaria for hot water for making milk for my son.

8/10 Good

Paul, Taipei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
still one of the hotel i will stayed while every time biz trip there!!
Stayed 1 night in Aug 2018

8/10 Good

Paul, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
many times staying there, feel good , but the sink is still stocking... really need to remove the plug and clean..please ....
Stayed 2 nights in Jul 2018

8/10 Good

Paul, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
here must be the 1st hotel when i was in Surabaya, recently, there is a new "Burger King" open, that is even more amazing... really recommend for everyone
Stayed 1 night in Aug 2018

10/10 Excellent

Paul, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel in Surabaya
Stayed here again, they provide massage service for new service..not have enough time to enjoy the service.mayne next time
Stayed 1 night in Mar 2018

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the most frequent stayed hotel
my most favorite hotel in Surabaya. high C/P value, good staff
Stayed 1 night in Jan 2018

10/10 Excellent

Paul, Keelung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best experience in Surabaya
the location is good. the food is very good. and the service people are very helpful
Stayed 1 night in Jan 2018

8/10 Good

Paul , Jakarta

Liked: Staff & service, room comfort
a good c/p value budget hotel
Stayed several nights here, and it is not the first time to stayed here. the breakfast is the most recommended , although not so many kinds than 4 star hotel. but the chef i think cooked better. i will come again
Stayed 1 night in Jan 2018

8/10 Good

Paul , Taipei

Liked: Staff & service
High C/P value hotel.
i stay here from 4 nights totally, pretty like this hotel, especially the breakfast and dinner is quite delicious than other 4 star hotel....i stayed 2 different rooms there , both washbasin is always stuck....it is TOTO, so they need to take out the drainer and remove all the hair or stuff
Stayed 1 night in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Baik dan Nyaman
overall baik dan nyaman. Hotel baru dan dekat dengan kantor. sepertinya akan tetap hotel ini jadi pilihan saya jika bertugas ke Surabaya. terimakasih.