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Dormy Inn Matsumoto Natural Hot Spring

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Dormy Inn Matsumoto Natural Hot Spring

Hot springs
Exterior
Public bath
Public bath
Property amenity

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
2-2-1 Fukashi, Matsumoto, Nagano, 390-0815
  • Matsumoto Timepiece Museum
    4 min walk
  • Yohashira Shrine
    7 min walk
  • Matsumoto Scale Museum
    8 min walk
  • Matsumoto (MMJ-Shinshu - Matsumoto)
    21 min drive

Room options

View all photos for Double Room, Non Smoking (No specific view, 15sqm)

Double Room, Non Smoking (No specific view, 15sqm)

Double Room, Non Smoking (No specific view, 15sqm)

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Twin Room, Non Smoking

  • 22 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Queen Room Non-Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Queen Room Non-Smoking

  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

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Exterior

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Breakfast available
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About the area

Matsumoto

A stay at Dormy Inn Matsumoto Natural Hot Spring places you in the heart of Matsumoto, within a 15-minute walk of Matsumoto Castle and Matsumoto Timepiece Museum. .This hotel is 0.3 mi (0.5 km) from Nawate-Dori and 0.3 mi (0.6 km) from Kurassic.

What's nearby

  • Matsumoto Performing Arts Center - 8 min walk - 0.8 km
  • Matsumoto City Museum of Art - 9 min walk - 0.8 km
  • Matsumoto Castle - 12 min walk - 1.1 km
  • Asama Hot Spring - 5 min drive - 4.9 km
  • Alps Park Matsumoto - 5 min drive - 4.3 km

Getting around

  • Matsumoto Station - 9 min walk
  • Shin Shimashima Station - 22 min drive

Restaurants

  • ‪珈琲美学 アベ - ‬3 min walk
  • ‪信州ゴールデン酒場新館 - ‬1 min walk
  • ‪クレープ工房 - ‬1 min walk
  • ‪そばきりみよ田松本店 - ‬2 min walk
  • ‪中華そばマルキ商店 - ‬1 min walk

About this property

Dormy Inn Matsumoto Natural Hot Spring

Hotel with a sauna, near Matsumoto Castle
Dormy Inn Matsumoto Natural Hot Spring offers 114 air-conditioned accommodations with slippers and hair dryers. 32-inch flat-screen televisions come with digital channels. Bathrooms include showers, bidets, toilets with an electronic bidet, and complimentary toiletries.

This Matsumoto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an outdoor public bath (no minerals) and an indoor mineral hot springs (Japanese-style onsen). These services feature separate men and women areas. The ryokan bathing area is open from 3:00 PM to midnight. There are indoor hot springs on site. The temperature in the hot springs is set to 104°F.
Make yourself at home in one of the 114 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as desks and electric kettles.
Enjoy recreational amenities such as hot springs and a sauna. This hotel also features a television in a common area and a vending machine.
Enjoy a satisfying meal at HATAGO serving guests of Dormy Inn Matsumoto Natural Hot Spring.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
HATAGO - This buffet restaurant specializes in local cuisine.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (JPY 1100 per night)
  • Limited on-site parking

Food and drink

  • 1 restaurant
  • Coffee/tea in a common area

Restaurants on site

  • HATAGO

Things to do

  • Hot springs
  • Sauna

Family friendly

  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Spa

  • Hot springs water temperature (Celsius) - 40
  • Indoor hot springs
  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Outdoor public bath (no minerals)
  • Public bath open from 3:00 PM to midnight
  • Separate men/women areas in public bath

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchairs available on site

More

  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Digital channels

Food and drink

  • Electric kettle
  • Fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property is renovating its exterior now - December 31, 2024 (dates subject to change). During this time, guests may experience noise, vibration, and odor from the work, and workers may have to enter guestrooms. The parking area is closed during the renovation period; guests may use the affiliated parking lots at Fukashi Parking and Town Parking.
Due to renovations, this property's outdoor hot spring will not be available from December 1-15, 2024. During this time, the indoor hot spring is available for extended hours (from 5 PM to 10 AM the following day).

Renovations and closures

The property will be renovating from October 23 2024 to December 31 2024 (completion date subject to change). The following areas are affected:
  • Exterior
  • Parking area
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: JPY 1100 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as extra bedding and meals.
For the comfort of guests using the public bathing areas and other public facilities, guests with large tattoos are not permitted to use the facilities. Guests with tattoos may use the bathing facilities if their tattoos are smaller than 3.15 inches (8 centimeters) by 5.11 inches (13 centimeters) and are covered with a sticker provided by the property.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos will be required to follow specific instructions when using the onsite public bathing facilities; more details are available at check-in

Property is also known as

Dormy Inn Matsumoto Natural Hot Spring Hotel
Dormy Matsumoto
Matsumoto Dormy Inn
Dormy Hotel Matsumoto
Dormy Inn Matsumoto Natural Hot Spring Matsumoto
Dormy Inn Matsumoto Natural Hot Spring Hotel Matsumoto

Dormy Inn Matsumoto Natural Hot Spring Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 447 out of 802 reviews" "
Rating 8 - Good. 303 out of 802 reviews" "
Rating 6 - Okay. 39 out of 802 reviews" "
Rating 4 - Poor. 10 out of 802 reviews" "
Rating 2 - Terrible. 3 out of 802 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Jun

Stayed 1 night in Jul 2024

10/10 Excellent

Bin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room. Service is considerable.
Stayed 1 night in May 2024

10/10 Excellent

Hilda

Liked: Cleanliness, staff & service, property conditions & facilities
The queen rooms were more spacious. One could easily lay out 2 mid size bags.
Stayed 1 night in Apr 2024

10/10 Excellent

Tsai Wen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Cozy, clean and convenient. Love the onsen, free ice cream, free laundry and free soba.
Stayed 1 night in Apr 2024

10/10 Excellent

Hock Heng

Stayed 4 nights in Mar 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is am older property but fine for a couple night stay. Convenient location and staff are wonderful.
Stayed 2 nights in Apr 2024

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
It was comfortable and the food and service were very good.
Stayed 7 nights in Mar 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful onsen in this very comfortable hotel. Great location.
Stayed 2 nights in Mar 2024

8/10 Good

CHRIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to station
Arrived 2.5 hours before 3pm check-in and hotel staff were happy to store baggage and move up to room when it was ready, so we could explore the Castle. Bed wonderfully comfortable. Onsen had free washing machines with auto detergent (+100 yen per 20 minutes drying), nice sauna, cold plunge bath and large pool (although pool was cooler than most onsen). Breakfast was primarily Japanese (many excellent choices) and small bowls/knives/forks made it harder to eat western style, so we went with the flow. Staff were extremely helpful - 3-pin to 2-pin adaptor brought to room, no fuss when I lost my keycard...
Stayed 1 night in Mar 2024

10/10 Excellent

Rodney G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything you want in a location. Close to main station, fast easy checkin, friendly and helpful staff, clean comfortable rooms (yes the pillows are a bit flat, but so what), very hot shower water, excellent onsen and sauna, close to everything, and endless dining options. Highly recommend!
Stayed 2 nights in Feb 2024

10/10 Excellent

Noah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very close to the station and other sites in the city such as Matsumoto castle!
Stayed 1 night in Feb 2024

10/10 Excellent

Cheuk Fai Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, great service
The decoration is a bit old but the staff and the service made up for it. The staff spoke fluent English and are very helpful. The night soba (new year special) was very good. Complimentary desserts in room.
Stayed 1 night in Dec 2023

8/10 Good

Pui See Crystal

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Kanichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again if prices are not excessive
A great experience with onsen included. Clean, comfortable, and relatively, cheap. I believe Dormy Inns are more in the upper 3-star tiers, compared to the big hotek chains in Japan. Major differences with some of a similar 3-star hotel chains would be: Dormy Inns provide onsen experience, although breakfast is not complementary. Of course, the breakfast which I paid for was far better than the complementary ones at the other '**-Inns'. I would rather pay for breakfast at a Dormy Inn and enjoy its onsen before bed and after waking up. The price of my stay was relatively cheap, compared to other Dormy Inn branches in other cities. I would definitely choose to stay here again, however only if the prices are only one or two thousand yen more expensive than other 3-star chains. This would be because the room structure or cleanliness are more or less the same with cheaper 3-star chains. The onsens are not huge, but its presence is nice enough, with complementary ice cream and soba at night, and a yakult drink in the morning.
Stayed 1 night in Nov 2023

8/10 Good

Max

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a good location, just a few blocks from the train station. I walked to the castle in about 15 minutes. The staff were super nice checking me in. The hotel itself is pretty basic. The bath area is actually a lot nicer than the rest of the hotel. There are laundry machines in the bath changing room area and if I remember correctly washing is free but you have to pay to dry. I did my laundry while using the bath area, pretty convenient. There's a family mart across the street. Perfect spot for a half day one night stopover in Matsumoto to see the castle and have a few good meals around town.
Stayed 1 night in Nov 2023

10/10 Excellent

William, Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They carried our luggage in for us. Really good buffet breakfast. Close to train station. Staff friendly and helpful.
Stayed 1 night in Oct 2023

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the onsen
Stayed 3 nights in Oct 2023

4/10 Poor

Michael

Business traveller
Disliked: Cleanliness, property conditions & facilities
This was a worn out and tired property. Too expensive for stuffy rooms, worn out matersses, carpeting’s in common areas and rooms and miserable pillows. The spa was nice enough. Nothing else was very good. Staff was good. Property needs a major refreshing. Even the foam in the dining room chairs is extremely worn out and you sink down into them. Nothing against the staff here, the property is just worn out.
Stayed 5 nights in Oct 2023

6/10 Okay

Robert

Business traveller
Liked: Cleanliness, staff & service
They really need to get real pillows. They have small extremely hard brick type pillows. Something you would have on a couch. They are not made to sleep on.
Stayed 6 nights in Oct 2023

6/10 Okay

Mashor

Convenient location
Stayed 2 nights in Oct 2023

8/10 Good

chong meng thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the train station. Facilities a little tired, but well maintain. Onsen good, bf good
Stayed 4 nights in Oct 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hot springs
Hot springs were the best part with a free ice block afterwards.
Stayed 1 night in Sep 2023

2/10 Terrible

TatIn

Disliked: Cleanliness, property conditions & facilities
Too clawed
Stayed 1 night in Aug 2023

10/10 Excellent

Rachel, Hoboken

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It
Stayed 1 night in May 2023