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Four Seasons Hotel Suzhou

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Four Seasons Hotel Suzhou

Indoor pool, seasonal outdoor pool
3 restaurants, breakfast, lunch, dinner served; international cuisine
Penthouse, Non Smoking | Terrace/patio
Penthouse, Non Smoking | Terrace/patio
Villa, 2 Bedrooms, Non Smoking

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Spa
  • Pet-friendly
  • Housekeeping

Explore the area

Map
88 Four Seasons Boulevard, Suzhou, Jiangsu, 215000
  • Jinji Lake
    1 min walk
  • Yuanrong Times Square
    9 min drive
  • Dushu Lake
    9 min drive
  • Wuxi (WUX-Shuofang)
    56 min drive

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • 125 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Suite, Non Smoking

  • 125 sq m
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Suite, 1 King Bed, Non Smoking, Terrace

Premier Suite, 1 King Bed, Non Smoking, Terrace

Premier Suite, 1 King Bed, Non Smoking, Terrace

  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, Non Smoking, Terrace

Flat-screen TV, toys, books, heated floors

Premier Suite, Non Smoking, Terrace

  • 91 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Villa, 2 Bedrooms, Non Smoking

Villa, 2 Bedrooms, Non Smoking | Garden view

Villa, 2 Bedrooms, Non Smoking

  • 173 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Penthouse, Non Smoking

Penthouse, Non Smoking

Penthouse, Non Smoking

  • 151 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Non Smoking

Villa, 1 Bedroom, Non Smoking | Garden view

Villa, 1 Bedroom, Non Smoking

  • 111 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Non Smoking, Terrace

Room, Non Smoking, Terrace

Room, Non Smoking, Terrace

  • 55 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Studio, 1 King Bed, Non Smoking, Lake View

Premier Studio, 1 King Bed, Non Smoking, Lake View

Premier Studio, 1 King Bed, Non Smoking, Lake View

  • 65 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Non Smoking, Lake View

Lake view

Deluxe Room, Non Smoking, Lake View

  • 55 sq m
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Terrace, Garden View

Room, 1 King Bed, Terrace, Garden View

Room, 1 King Bed, Terrace, Garden View

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, Non Smoking, Lake View

Lake view

Deluxe Suite, Non Smoking, Lake View

  • 85 sq m
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed, Non Smoking, Lake View

Deluxe Suite, 1 King Bed, Non Smoking, Lake View

Deluxe Suite, 1 King Bed, Non Smoking, Lake View

  • 83 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Lake View

Deluxe Room, 1 King Bed, Non Smoking, Lake View

Deluxe Room, 1 King Bed, Non Smoking, Lake View

  • 55 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Single Beds, Non Smoking, Lake View

Lake view

Premier Room, 2 Single Beds, Non Smoking, Lake View

  • 55 sq m
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Garden View

Deluxe Room, 1 King Bed, Non Smoking, Garden View | Garden view

Deluxe Room, 1 King Bed, Non Smoking, Garden View

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Non Smoking, Lake View

Premier Room, 1 King Bed, Non Smoking, Lake View

Premier Room, 1 King Bed, Non Smoking, Lake View

  • 55 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Non Smoking, Garden View

Deluxe Room, Non Smoking, Garden View | Garden view

Deluxe Room, Non Smoking, Garden View

  • 55 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior

Kimpton Suzhou Bamboo Grove, an IHG Hotel

Pool
Pet-friendly
Parking included
Free WiFi
4.7 out of 5, Exceptional, (9)
The price is NZ$326
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Kimpton Suzhou Bamboo Grove, an IHG Hotel

About the area

Suzhou

With a stay at Four Seasons Hotel Suzhou in Suzhou (Suzhou Industrial Park), you'll be a 1-minute drive from Jinji Lake and 6 minutes from Suzhou Center. .This family-friendly hotel is 3 mi (4.8 km) from Dushu Lake and 3 mi (4.8 km) from Gate to the East.

What's nearby

  • Jinji Lake - 1 min walk
  • Gate to the East - 6 min drive
  • Suzhou International Expo Center - 9 min drive
  • Suzhou Culture and Arts Center - 10 min drive
  • Suzhou Museum - 11 min drive

Getting around

  • Jinhu Station - 7 min walk
  • Yixing High-Speed Railway Station - 20 min drive
  • Hongqiao International Airport (SHA) - 78 min drive

Restaurants

  • ‪苏城家宴 - ‬15 min walk
  • ‪青鹤谷 - ‬19 min walk
  • ‪布鲁塞尔啤酒体验馆 - ‬18 min walk
  • ‪鑫客来 - ‬17 min walk
  • ‪老东吴食府 - ‬16 min walk

About this property

Four Seasons Hotel Suzhou

Luxury Suzhou hotel in Suzhou Industrial Park with 3 restaurants
Four Seasons Hotel Suzhou offers 210 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Flat-screen televisions come with digital channels.

Bathrooms include separate bathtubs and showers, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include massages. The spa is open daily.
Make yourself at home in one of the 210 air-conditioned rooms featuring heated floors and flat-screen televisions. Digital television is provided for your entertainment. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find an indoor pool, a 24-hour fitness center, and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Enjoy international cuisine at YUN HE, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.
YUN HE - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Reservations are required.
JIN JING GE - Overlooking the garden, this fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
DOLCE VITA - This poolside restaurant specializes in Italian cuisine and serves lunch and dinner. A children's menu is available. Reservations are required. Open daily.
THE LOUNGE & BAR - This lobby lounge specializes in international cuisine and serves lunch and dinner. A children's menu is available. Reservations are required. Open daily.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site

Food and drink

  • 3 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • YUN HE
  • JIN JING GE
  • DOLCE VITA
  • THE LOUNGE & BAR

Things to do

  • 24-hour fitness centre
  • Fitness classes
  • Children's pool
  • Free bike hire
  • Full-service spa
  • Hiking/biking trails
  • Horse riding/hire
  • Indoor pool
  • Playground
  • Seasonal outdoor pool
  • Yoga classes

Family friendly

  • Children's club
  • Children's games
  • Children's pool
  • Children's toys
  • Indoor pool
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms - 2

Outdoors

  • Garden

Spa

  • 6 treatment rooms
  • Couples treatment room(s)
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Books
  • Couples dining
  • Designated smoking areas (fines apply)
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Children's slippers
  • Desk
  • Desk chair
  • Guidebooks/recommendations
  • Heated floors
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 12 to May 1:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CNY 1200 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 1500 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CNY 1200 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay

We should mention

This property does not have elevators
The seasonal pool will be open from June 01 to October 11
Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Four Seasons Suzhou Suzhou
Four Seasons Hotel Suzhou Hotel
Four Seasons Hotel Suzhou Suzhou
Four Seasons Hotel Suzhou Hotel Suzhou

Four Seasons Hotel Suzhou Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 10 out of 11 reviews" "
Rating 8 - Good. 0 out of 11 reviews" "
Rating 6 - Okay. 1 out of 11 reviews" "
Rating 4 - Poor. 0 out of 11 reviews" "
Rating 2 - Terrible. 0 out of 11 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Yifei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 , the must visit lux hotel in SuZhou
A stay for my random trip to SuZhou. Arrived at the hotel with a lines of other guests doing chek-in /out , so the staffs offered me a complimentary mini afternoon tea at their restaurant (this is very warm) ! Once my little rest is almost done, they sent out the key to my table and told me I can let them know whenever I m ready so their reception staffs will lead me to my room. The room is clean, well decorated with Modern Chinese Style. Love the Frédéric Malle toiletries since they smells really really nice. Had a chance to visit their Bar/Lounge at night. The menu/ cocktails offered are very interesting. After the detailed introduction of the menu from their bar tenders, me and my friend ordered a cocktail with tea and another cocktail with lychee. Amazing ! The breakfast is also great! You can find fresh-cooked noodles as well as XiaoLongBao which is just steamed. At the end of my stay doing the checkout, since the staffs knowing one of my hobbies is collecting room keys of hotels, they offered a set of beautiful keys of the property. GREAT SOUVENIR! Overall 10/10 , and I m pretty sure I m gonna visit it again very soon.
Stayed 1 night in Aug 2024

6/10 Okay

LeNisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Zhilin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Suzhou
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Amazing stay. Ambience and service were outstanding. Cleanliness could be improved (very minor issues). They team goes out of their way to ensure an amazing experience.
Stayed 1 night in Jul 2024

10/10 Excellent

ELIZABETH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I arrived very early in the am 8:30, they offered me to check in right away after my long journey. Staffs were very professional and friendly, Penny and Rosemary helped me the most for everything I asked. Beautiful property with be best view
Stayed 1 night in May 2024

10/10 Excellent

A

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall Good
Stayed 2 nights in Aug 2024

10/10 Excellent

LOI

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1. The hotel is newly opened so the hardwares are all kept excellent condition. 2. Staff service quality is very high. JULY from Front Desk, DUY from Bell Service, STELLA from Lobby Lounge, they are all amazing people who brought me a wonderful hospitality experience in Four Seasons SuZhou. 3. Hotel location is quite far from any public transportation. 4. Food quality so-so. Signature SPA experience is great.
Stayed 2 nights in Aug 2024

10/10 Excellent

Hin Kei Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the money paid
Worth the money paid. You got the four-seasons level services. Personalized touch. They met all my requests asks and exceed expectation. Thank you Dora for the impressive “cantonese” hospitality.
Stayed 1 night in Jun 2024