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Renaissance Suzhou Hotel

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Renaissance Suzhou Hotel

View from property
Exterior
Club Room, 2 Double Beds, City View | View from room
Lobby
Lobby

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Housekeeping
  • 24/7 front desk
  • Room service

Explore the area

Map
229 West Suzhou Ave, Suzhou Industrial Park, Suzhou, Jiangsu, 215021
  • In City Shopping Mall
    8 min walk
  • Gate to the East
    2 min drive
  • Jinji Lake
    3 min drive
  • Wuxi (WUX-Shuofang)
    42 min drive

Room options

View all photos for Room, 1 King Bed, City View

1 bedroom, premium bedding, down duvets, minibar

Room, 1 King Bed, City View

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

1 bedroom, premium bedding, down duvets, minibar

Room, 2 Double Beds, City View

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, City View (with one air purifier)

Club Room, 1 King Bed, City View (with one air purifier)

Club Room, 1 King Bed, City View (with one air purifier)

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, City View

Club Suite, 1 Bedroom, City View

Club Suite, 1 Bedroom, City View

  • 89.9 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom (with one air purifier)

Presidential Suite, 1 Bedroom (with one air purifier)

Presidential Suite, 1 Bedroom (with one air purifier)

  • 250 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

1 bedroom, premium bedding, down duvets, minibar

Room, 1 King Bed, City View

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

1 bedroom, premium bedding, down duvets, minibar

Room, 2 Double Beds, City View

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds, City View

1 bedroom, premium bedding, down duvets, minibar

Club Room, 2 Double Beds, City View

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Similar properties

Exterior

Pan Pacific Suzhou

Pool
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (372)
The price is NZ$107
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Pan Pacific Suzhou

About the area

Suzhou

Located in Suzhou (Suzhou Industrial Park), Renaissance Suzhou Hotel is within a 5-minute drive of Gate to the East and Jinji Lake. .This family-friendly hotel is 2 mi (3.2 km) from Suzhou Pingtan Museum and 2.2 mi (3.5 km) from Pingjiang Road.

What's nearby

  • Gate to the East - 2 min drive
  • Jinji Lake - 3 min drive
  • Pingjiang Road - 4 min drive
  • Suzhou Museum - 5 min drive
  • Humble Administrator's Garden - 5 min drive

Getting around

  • Xinghai Square Station - 7 min walk
  • Suzhou Railway Station - 15 min drive
  • Hongqiao International Airport (SHA) - 75 min drive

Restaurants

  • ‪肯德基 - ‬6 min walk
  • ‪观振兴面馆 - ‬6 min walk
  • ‪外婆家 - ‬5 min walk
  • ‪呀咪咖喱屋 - ‬6 min walk
  • ‪中央公园 - ‬5 min walk

About this property

Renaissance Suzhou Hotel

Luxury hotel connected to the convention center in Suzhou Industrial Park with 3 restaurants
Renaissance Suzhou Hotel offers 360 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 360 individually decorated guestrooms, featuring refrigerators and minibars. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers.
Don't miss out on the many recreational opportunities, including an indoor pool, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Grab a bite at Food Studio, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, limo/town car service, and express check-in. Planning an event in Suzhou? This hotel has facilities measuring 19720 square feet (1832 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Food Studio - This fine-dining restaurant serves breakfast and dinner.
Wan Li Restaurant - This restaurant serves lunch and dinner. Open daily.
R Bar - This fine-dining restaurant specializes in Mediterranean cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: CNY 147 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Food Studio
  • Wan Li Restaurant
  • R Bar

Things to do

  • 24-hour fitness centre
  • Cycling
  • Children's pool
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre (19720 square feet of space)

Outdoors

  • Garden

Spa

  • Separate men/women areas in public bath

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Grab bar near toilet
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 200 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 147 per person
  • Airport shuttle fee: CNY 900 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: CNY 200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hotel Renaissance Suzhou
Renaissance Hotel Suzhou
Renaissance Suzhou
Renaissance Suzhou Hotel
Suzhou Renaissance
Suzhou Renaissance Hotel
Renaissance Suzhou Hotel Hotel
Renaissance Suzhou Hotel Suzhou
Renaissance Suzhou Hotel Hotel Suzhou

Renaissance Suzhou Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 123 out of 182 reviews" "
Rating 8 - Good. 51 out of 182 reviews" "
Rating 6 - Okay. 4 out of 182 reviews" "
Rating 4 - Poor. 3 out of 182 reviews" "
Rating 2 - Terrible. 1 out of 182 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place foe the price
Stayed 2 nights in Jul 2024

10/10 Excellent

Tan, Washington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Beautiful bar, and very nice staff. Rooms are in good condition too.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jihong, South Barrington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and polite staff. Breakfast is great! Walkable distance to the gate to the east. The Hotel itself has very nice setting. I had a two-bed room on the 8th floor, which I felt its a bit out dated, and I wish the room could have smelled cleaner, fresher.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service good, the room also great condition and comfortable to stay in.
Stayed 1 night in Jun 2024

10/10 Excellent

Mahmood

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are really great and so polite, the room size is perfect with a good view. The area around is also great 👍
Stayed 2 nights in Jul 2024

10/10 Excellent

Benyang

Liked: Cleanliness, staff & service, property conditions & facilities
Nice experience overall
Stayed 3 nights in Jun 2024

10/10 Excellent

lulei

Liked: Amenities
I had a wonderful stay at the hotel. The front desk staff are efficient, helpful, and respectful. And Clara helped me a lot.
Stayed 2 nights in May 2024

10/10 Excellent

Mou Ki

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel, Excellence Service
Good location. Grand room, big bed and big desk for me to work on my laptop. Excellent service from front office, 承恩 made me felt most welcome right from the start at check-in counter.
Stayed 1 night in May 2024

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful, the rooms were clean and there's a supermarket opposite the hotel which was convenient as the food options nearby we're limited. The only problem with the room is that the air conditioner is not that good so at night the room was warmer than I would like.
Stayed 3 nights in Apr 2024

10/10 Excellent

Lei, New York

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the center of new city area, new, modern and advanced facilities, considerate staffs, great experience during my stay.
Stayed 1 night in Mar 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely located next to Suzhou Center Mall. Nice selection of restaurants around and comfortable beds!
Stayed 1 night in Mar 2024

10/10 Excellent

LEI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good hotel
Nice staff, good location.
Stayed 1 night in Dec 2023

10/10 Excellent

Pang-Che

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 2 nights in Oct 2023

10/10 Excellent

Lingzhao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressive with Ms.Mao’s service, I will visit it again. Thank you so much!
Stayed 1 night in Aug 2023

10/10 Excellent

Peijun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Li

Liked: Staff & service, property conditions & facilities
Nice breakfast selection
Stayed 2 nights in May 2023

6/10 Okay

Johnny

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Great stay, bad plumbing.
Everything was great in the beginning, we were upgraded and really appreciated that. However on the second night, we went out to dinner and came back to a flooded bathroom that was leaking. It took a while for someone to come and figure things out, and we were told they could not fix it in short time so we had to pack our bags and go to a different room. That was quite annoying, but other than that, the hotel staff were nice and the hotel has got a good gym.
Stayed 2 nights in May 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019

8/10 Good

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable accommodation.
The hotel is nice. It seemed like a standard business hotel.
Stayed 1 night in Oct 2019

10/10 Excellent

Lim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast choices are great ! Selection of pillow is excellent ! Staff service is professional and warm !
Stayed 3 nights in Oct 2019

4/10 Poor

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
First world crimes
Super room, very well kept, but some serious crimes against 1st world travellers. The towels at the pool were acrylic and not only were the two loaves of breakfast bread stale, but they were back the next morning. Ditto, crisps in the Club Lounge were bendy - they must have come out and then been put back a lot of times. Is that what Marriott means? In China we've loved the Hyatts and the Shangri-la's we've stayed in this trip. The Suzhou Renaissance stands out as unacceptable. In places like China, you crave occasional western items like bread and crisps - so they must be right.
Stayed 2 nights in Oct 2019

10/10 Excellent

ManuelCoutinho, Toronto, Canada

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff. Selection of breakfast was very good too.
Stayed 2 nights in Sep 2019

10/10 Excellent

Oi Lan Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019