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Hotel & Medi-SPA Bialy Kamien

4.0 star property

Photo gallery for Hotel & Medi-SPA Bialy Kamien

Sledding
Exterior
Apartment Spectre with Jacuzzi, 3* part | Bathroom
Family Lux, 4* part | Room amenity
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Spa
  • Parking available
  • Room service

Explore the area

Map
Lesna 8, Swieradow-Zdroj, Lower Silesian, 59-850
  • Swieradow-Zdroj Spa House
    ‪10 min walk‬
  • Zdrojowy Park
    ‪12 min walk‬
  • Swieradow-Zdroj Gondola
    ‪5 min drive‬
  • Zittau (ZIT)
    ‪52 min drive‬

Room options

View all photos for Luxury Suite (3* part)

Luxury Suite (3* part) | Living area

Luxury Suite (3* part)

  • 40 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Apartment Spectre with Jacuzzi, 3* part

Apartment Spectre with Jacuzzi, 3* part

Apartment Spectre with Jacuzzi, 3* part

  • 80 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Lux, 4* part

Family Lux, 4* part

Family Lux, 4* part

  • 42 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment Platinum with Jacuzzi, 4* part

Apartment Platinum with Jacuzzi, 4* part

Apartment Platinum with Jacuzzi, 4* part

  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

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About the area

Swieradow-Zdroj

When you stay at Hotel & Medi-SPA Bialy Kamien in Swieradow-Zdroj, you'll be near ski lifts, within a 15-minute walk of Swieradow-Zdroj Spa House and Zdrojowy Park. .This family-friendly hotel is 26.8 mi (43.2 km) from Krkonoše National Park and 2 mi (3.2 km) from Swieradow-Zdroj Gondola.

What's nearby

  • Swieradow-Zdroj Spa House - 10 min walk
  • Swieradow-Zdroj Gondola - 5 min drive
  • Kolej gondolowa na Stóg Izerski - 5 min drive
  • Single Track - 6 min drive
  • Harrachov Ski Resort - 41 min drive

Getting around

  • Świeradów-Zdrój Station - 15 min walk
  • Wroclaw (WRO-Copernicus) - 130 min drive

Restaurants

  • ‪La Gondola - ‬17 min walk
  • ‪Cynamonowy Slon - ‬17 min walk
  • ‪Bar Elements - ‬4 min drive
  • ‪Exclusive Caffe Monika - ‬15 min walk
  • ‪Piwniczka U Wioli - ‬18 min walk

About this property

Hotel & Medi-SPA Bialy Kamien

Family-friendly ski hotel with full-service spa
Hotel & Medi-SPA Bialy Kamien offers 66 accommodations with safes and complimentary bottled water. Satellite television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with hydromassage showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

2 hot tubs are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a sauna and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Medi-Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Make yourself at home in one of the 66 guestrooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After a day on the slopes, you can relax in one of the 2 hot tubs. This hotel also features complimentary wireless internet access, an arcade/game room, and ski storage. The ski shuttle (surcharge) makes getting to the slopes a breeze.
Enjoy a meal at Restauracja or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include complimentary newspapers in the lobby, multilingual staff, and luggage storage. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.
Restauracja - This restaurant specializes in local cuisine.
24-hour room service is available.

Languages

English, German, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (PLN 20 per day)
  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Ski shuttle (surcharge)

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Restauracja

Things to do

  • 2 hot tubs
  • Arcade/games room
  • Bike rentals
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Playground
  • Sauna
  • Sledging
  • Steam room

Family friendly

  • Arcade/games room
  • Children's pool
  • Free children's club
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Playground
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Travel cot

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski passes
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Pool sunloungers
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Fridge

More

  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PLN 120 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: PLN 6.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: PLN 20 per day
  • Rollaway bed fee: PLN 120 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available

We should mention

Pool access available from 8 AM to 10 PM

Property is also known as

Hotel & Medi-SPA Bialy Kamien
Hotel & Medi-SPA Bialy Kamien Swieradow-Zdroj
Medi-SPA Bialy Kamien
Medi-SPA Bialy Kamien Swieradow-Zdroj
Hotel Medi-SPA Bialy Kamien Swieradow-Zdroj
Hotel Medi-SPA Bialy Kamien
Hotel Medi SPA Bialy Kamien
& Medi Spa Bialy Kamien
Hotel & Medi-SPA Bialy Kamien Hotel
Hotel & Medi-SPA Bialy Kamien Swieradow-Zdroj
Hotel & Medi-SPA Bialy Kamien Hotel Swieradow-Zdroj

Hotel & Medi-SPA Bialy Kamien Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 62 out of 94 reviews
Rating 8 - Good. 25 out of 94 reviews
Rating 6 - Okay. 4 out of 94 reviews
Rating 4 - Poor. 0 out of 94 reviews
Rating 2 - Terrible. 3 out of 94 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Julie, Prague

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our vacation at this hotel. Quick check in. Clean room which was warm in winter. The room was well cleaned. The only downside (someone already wrote about it) the toilet is very close to the sink. At night it was quiet and we slept well. Now about the pool - it is super. The water is warm, the pool is a good size, you can safely swim (adult and not only children). Next to the pool there is a salt room with sun beds, Turkish sauna, Finnish sauna, jacuzzi with salt water and on the way out there is a jacuzzi on the street. I really liked the Turkish sauna, my daughter had a runny nose on arrival, after three days of going to this sauna runny nose was gone. We went to dinner at the restaurant a la carte and in the usual restaurant on the type of buffet for 205 zlotys for three people (drinks are paid separately). I recommend a la carte. Only the waiters are a bit slow. In general we liked everything very much. I think the hotel should also include reservations with prepayment and turn off the music in the Finnish sauna (it was just annoying). I recommend this hotel to everyone and I think we will come here again.
Stayed 3 nights in Feb 2024

10/10 Excellent

Tomasz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Stanislaw, Tyler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great base to explore the area. Bad weather - no problem, enjoy the pool and spa area. Needs to add few english language channels on TV - satellite provides them for free eg. CNBC, BBC, Bloomberg, etc.
Stayed 3 nights in Apr 2022

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay off season for couple or with the kids
We're regular visitors of the hotel, because of its high standard and excellent welness.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for couples and families
Stayed 2 nights in Sep 2020

8/10 Good

Eva, Ottawa, Ontario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very small room, no space to place the luggage. Restaurant is overpriced and the food not the greatest.
Stayed 3 nights in Sep 2019

10/10 Excellent

Maria

Stayed 1 night in Aug 2019

6/10 Okay

Romuald

Liked: Cleanliness, staff & service, property conditions & facilities
Small airconditioned room with tiny bathroom and almost useless balcony. Fantastic breakfast.
Stayed 2 nights in Jun 2019

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in a beautiful location in a nice relaxed town nearby the mountains. The hotel had quite an 'upmarket vibe' and the drink and restaurant menu was noticeably more expensive than similar-ranged hotels we visited in Poland, however the quality did seem very good. Our bed was comfortable but the room was smaller than it looked in the pictures - the small print on one other booking site shows that the hotel actually has a 3 star section in which our twin executive room was located (although I cant find any mention of this on hotels.com) as well as the advertised 4 star facilities, so we were a little underwhelmed having not noticed this before when reserving, and we found it a little strange that just above our bed headboard there was a window directly onto another rooms balcony. Breakfast was however excellent, and the staff all seemed friendly enough.
Stayed 1 night in Jun 2019

6/10 Okay

Wojciech

Liked: Cleanliness, staff & service
A 3* experience for 5* price
In plus - very nice and helpful staff in general and very good breakfast. Apart from this it's an average spa with an average standard of everything: - average premises - average room (beds not really comfortable with old, flabby pillows) - average swimming pool in any mean - below average, highly overpriced hotel's restaurant, serving low quality meals, on cold plates It's worth to mention that I expressed my opinion about the low quality meals served in hotel's restaurant and the reply I received from hotel could clearly describe their attitude: "You don't have to lie about our restaurant and it isn't a professional solution to the problem" It means that If I didn't like the meal served - it means I lied. Also silly statement claiming "not professional solution". Dear hotel, I don't have to be professional because I'm the guest, but you have to because you claim 4* and you charge 90 bucks per night. They couldn't give us the room booked (one double bed). They gave us 2 singles instead. They pushed the blame on booking portal for misinformation and they told us "it's not our fault, but portal misinformed you so it's not our problem". They later realised the nonsense of this statement, offering the double bed room from the next day onward, after we unpacked everything already. As an option they offered higher standard room for additional fee. If someone wants to overpay for average experience - up to you. There is however plenty competitors around.
Stayed 3 nights in Dec 2018

10/10 Excellent

anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Piotr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Dave, Baldivis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spa.
The main plus to this hotel is the spa area. The pools, saunas, and other spa facilities were wonderful. The staff were good and the restaurant was ok. The food was good but the service seemed a bit disorganised. The rooms were good but nothing exceptional and the location was in a very quite area, so it was great for relaxing. It was a good stay and we would stay here again.

10/10 Excellent

Jan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist in einer sehr schönen Umgebung. Von dort kann man einige Ziele zu Fuß oder mit dem Auto erreichen. Der Ort ist grün, ruhig und sauber. Das Hotel ist sehr gut gepflegt, das Personal sehr freundlich und das Wellnessbereich exzellent. Das Frühstück war lecker.
Stayed 4 nights in Jun 2024

10/10 Excellent

Klaus

Travelled with partner
Liked: Cleanliness, amenities
Stayed 5 nights in Dec 2023

2/10 Terrible

Norbert

Stayed 3 nights in Jul 2023

10/10 Excellent

Klaus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in May 2023

10/10 Excellent

Alexander

Stayed 1 night in Apr 2023

10/10 Excellent

Piotr

Stayed 1 night in Jul 2022

10/10 Excellent

Ömer

Stayed 1 night in May 2022

10/10 Excellent

KRZYSZTOF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel który gorąco polecam, byliśmy tu już czwarty raz, bardzo dobre spa, dobre jedzenie świetna obsługa .
Stayed 6 nights in Mar 2022

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Andreas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Stayed 1 night in Dec 2021

10/10 Excellent

Petr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super čas a výborný welnes
Stayed 1 night in Oct 2021