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Holiday Inn Sydney - Waterfront, an IHG Hotel

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Sydney - Waterfront, an IHG Hotel

View from property
Front of property
Indoor pool
Premium bedding, pillow-top beds, in-room safe, desk
Suite, 1 King Bed with Sofa bed | Living room

Reviews

8.2 out of 10

Very good

Popular amenities

  • Hot tub
    Hot tub
  • Bar
    Bar
  • Pool
    Pool
  • Parking available
    Parking available
  • Gym
    Gym
  • Air conditioning
    Air conditioning

Explore the area

Map
300 Esplanade, Sydney, NS, B1P1A7
  • Cape Breton Centre for Craft and Design
    2 min walk
  • St. George's Church & Cemetery
    7 min walk
  • Cape Breton Centre for Heritage and Science
    7 min walk
  • Sydney, NS (YQY)
    17 min drive

Room options

View all photos for Standard Room, 1 King Bed, Harbour View

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Harbour View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed

  • Partial ocean view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed

  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed

  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds

  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 Twin Bed

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About the area

Sydney

A stay at Holiday Inn Sydney - Waterfront, an IHG Hotel places you in the heart of Sydney, steps from Cape Breton Centre for Craft and Design and 7 minutes by foot from St. George's Church & Cemetery. .This hotel is 15.5 mi (24.9 km) from Marine Atlantic Ferry Terminal and 0.3 mi (0.5 km) from World's Largest Fiddle.

What's nearby

  • Cape Breton Centre for Craft and Design - 2 min walk - 0.2 km
  • Cape Breton Centre for Heritage and Science - 7 min walk - 0.6 km
  • Centre 200 - 7 min walk - 0.6 km
  • World's Largest Fiddle - 7 min walk - 0.7 km
  • Bethel Presbyterian Church - 10 min walk - 0.9 km

Getting around

  • Sydney, NS (YQY) - 17 min drive

Restaurants

  • ‪Tim Hortons - ‬6 min walk
  • ‪Boston Pizza - ‬14 min walk
  • ‪Steel City Sports Bar - ‬13 min walk
  • ‪Governor's Pub - ‬2 min walk
  • ‪Smitty's - ‬13 min walk

About this property

Holiday Inn Sydney - Waterfront, an IHG Hotel

Boardwalk/promenade hotel with 2 restaurants and a fitness center
Holiday Inn Sydney - Waterfront, an IHG Hotel offers 152 accommodations with MP3 docking stations and safes. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a waterslide and a fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 152 guestrooms featuring refrigerators and MP3 docking stations. Your pillowtop bed comes with premium bedding. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Enjoy a range of recreational amenities, including an indoor pool, a waterslide, and a spa tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and ski storage.
Grab a bite at SaltSpray Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Sydney? This hotel has 5600 square feet (520 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
SaltSpray Restaurant - Overlooking the ocean, this family restaurant serves breakfast and dinner. A children's menu is available.
Crown and Moose Pub - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (CAD 7 per day)
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: CAD 20 per person
  • 2 restaurants
  • 1 bar
  • Room service available

Restaurants on site

  • SaltSpray Restaurant
  • Crown and Moose Pub

Things to do

  • Fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Water slide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (5600 square feet of space)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 4 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 35 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: CAD 3.45 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 20 per person
  • Self parking fee: CAD 7 per day
  • Pet fee: CAD 35 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number RYA-2023-24-03011340481118384-300

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Holiday Inn Sydney Waterfront
Holiday Inn Sydney Waterfront Hotel
Holiday Inn Waterfront Hotel Sydney
Holiday Inn Waterfront Sydney
Delta Hotel Sydney
Sydney Delta Hotel
Holiday Inn Sydney Waterfront Nova Scotia

Holiday Inn Sydney - Waterfront, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 435 out of 1002 reviews" "
Rating 8 - Good. 322 out of 1002 reviews" "
Rating 6 - Okay. 140 out of 1002 reviews" "
Rating 4 - Poor. 64 out of 1002 reviews" "
Rating 2 - Terrible. 41 out of 1002 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Paul

Liked: Staff & service, amenities, property conditions & facilities
This holiday inn is starting to show its age and needs a renovation as we were on third floor elevator aea had some wallpaper done and you can clearly see old wallpaper under new wallpaper does not look good. Room bathroom needs reno and venting to keep moisture down. We decided to book an extra night and thats when front desk staff messed up our booking and had to come back from enjoying visit to louisburg fort to straighten things out. Went to room to find bathroom was not fully cleaned and no towels were stocked. Finally spoke to hotel manager who gave towels after showing pics of problems with room. Pool area has no lifeguard and very loud as kids are screaming while using water slide while multiple children sliding down slide 3 and 4 at a time. Hot tub stopped working after a while. On a positive note room had a great view of harbor and breakfast was pretty good every morning.
Stayed 2 nights in Aug 2024

8/10 Good

Erich

Stayed 1 night in Aug 2024

8/10 Good

Tyler

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property had a very nice view staff was very friendly
Stayed 1 night in Aug 2024

4/10 Poor

Sue

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not so Great
Hotel was dingy. Bar service was excellent but front desk not so good. A lot of people complaining.
Stayed 2 nights in Aug 2024

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in Aug 2024

8/10 Good

Tania

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was lovely and our view was spectacular!
Stayed 1 night in Aug 2024

6/10 Okay

Pierre

Liked: Cleanliness, staff & service, room comfort
We liked the bay window and the view on the harbour. Very good location. The hotel needs some major repairs. Rooms, lobby and even the parking needs renovations.
Stayed 1 night in Aug 2024

10/10 Excellent

Jason

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to restaurants and pubs. Only bad thing is the bar in the hotel and pubs in the area all say they close at or after midnight but in fact close around 10p… if you’re looking for a bit of nightlife I’d stay somewhere else, but otherwise it was great!
Stayed 1 night in Aug 2024

10/10 Excellent

Norocel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Negative - parking is not free!
Stayed 1 night in Aug 2024

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

William

Liked: Staff & service
I left something behind and they responded quickly to mail it to me. Staff were polite and professional. Air conditioning unit in room was older technology and noisy. Location of hotel was very convenient for me.
Stayed 1 night in Aug 2024

10/10 Excellent

Susan, Leross

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, quiet, good restaurant
Stayed 2 nights in Aug 2024

4/10 Poor

Genevieve

Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
This hotel needs a facelift and should review rules about smoking in front of the main entrance.
Stayed 1 night in Aug 2024

10/10 Excellent

sue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was excellent and the staff also.
Stayed 7 nights in Aug 2024

8/10 Good

Curtis, Bedford

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, good staff, hotel & rooms arent fancy but are nice. The lounge is great but could use another TV or two to watch sports etc…
Stayed 1 night in Jul 2024

2/10 Terrible

susan

Stayed 3 nights in Aug 2024

6/10 Okay

Lisa

Liked: Staff & service, property conditions & facilities
Clean, staff were helpful
Stayed 1 night in Aug 2024

10/10 Excellent

Christa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
My initial introduction to this hotel was poor. I arrived around 9:10 PM on a Tuesday night to find that there was no parking. I could barely find a safe location to leave my vehicle so that I could go in the lobby and check in. To the hotel manager's credit, the hotel manager came outside and directed me to where I could park. He stayed out in the lot to help me squeeze into a parking spot near the dumpsters. The elevators at the hotel were a little slow, so I found myself using the stairs when I could. What really prevents me from writing a poor review however, was a server named Michael at the Crown Cafe and Bar within the hotel. This person made sure I was fed a fantastic meal (haddock with mashed potatoes), which was exactly what I needed. Whatever they're paying Michael, it's not enough. That one person turned my experience with this hotel from negative to positive.
Stayed 1 night in Jul 2024

10/10 Excellent

Melissa

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great views. Nice updated rooms (6th floor). Luxurious feel. Comfortable beds. Only thing was there was no fan in the bathroom so everything steams up quickly but nice AC.
Stayed 1 night in Aug 2024

10/10 Excellent

shelley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Stacy

Travelled with family
Liked: Amenities
Great view and walking path
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The room was comfortable, but what made it lovely was the view of the harbour. The charm of that did not stop. Also, the convenience of getting to places to eat and shop or to visit my family made it lovely.
Stayed 6 nights in Aug 2024

6/10 Okay

Patrick

Stayed 1 night in Aug 2024

4/10 Poor

Michelle

Travelled with family
The property is very outdated and not very clean ( bath was not very clean). Our second day we had difficulty to find out a parking spot in their parking lot.
Stayed 2 nights in Aug 2024