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W Sydney

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for W Sydney

Exterior
Indoor pool, outdoor pool, pool cabanas (surcharge), pool loungers
Fabulous Room, 1 King Bed, City View | City view
E Wow Suite, 1 Bedroom, Harbour View
Poolside bar

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Spa
  • Free WiFi

Explore the area

Map
31 Wheat Road, Sydney, NSW, 2000
  • International Convention Centre Sydney
    6 min walk
  • Pontoon Bar
    1 min walk
  • Convention Light Rail Station
    7 min walk
  • Sydney, NSW (RSE-Rose Bay Seaplane Base)
    20 min drive

Room options

View all photos for Marvelous Suite, 1 Bedroom, Non Smoking

Marvelous Suite, 1 Bedroom, Non Smoking

Marvelous Suite, 1 Bedroom, Non Smoking

  • 69 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Spectacular Room, 2 Double Beds, Non Smoking, Harbor View

Spectacular Room, 2 Double Beds, Non Smoking, Harbor View | Water view

Spectacular Room, 2 Double Beds, Non Smoking, Harbor View

  • 35 sq m
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

View all photos for Wow Suite, 1 Bedroom, Non Smoking, Harbor View

Wow Suite, 1 Bedroom, Non Smoking, Harbor View

Wow Suite, 1 Bedroom, Non Smoking, Harbor View

  • 112 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Wonderful Room, 1 King Bed, Non Smoking, City View

Wonderful Room, 1 King Bed, Non Smoking, City View | City view

Wonderful Room, 1 King Bed, Non Smoking, City View

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Oasis 1 Bedroom Studio, 1 King Bed, City View

Premium bedding, down duvets, pillow-top beds, minibar

Oasis 1 Bedroom Studio, 1 King Bed, City View

  • 75 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Splendid 2 Bedroom Studio, 2 King Beds, City View

Premium bedding, down duvets, pillow-top beds, minibar

Splendid 2 Bedroom Studio, 2 King Beds, City View

  • 75 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Oasis 1 Bedroom Studio, 1 King Bed, Darling Harbour View

Oasis 1 Bedroom Studio, 1 King Bed, Darling Harbour View | Lounge

Oasis 1 Bedroom Studio, 1 King Bed, Darling Harbour View

  • 75 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Oasis 2 Bedroom Studio, 1 King & 1 Queen Beds, City View

Premium bedding, down duvets, pillow-top beds, minibar

Oasis 2 Bedroom Studio, 1 King & 1 Queen Beds, City View

  • 75 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Queen Bed

View all photos for Oasis 2 Bedroom Studio, 2 King Beds, City View

Premium bedding, down duvets, pillow-top beds, minibar

Oasis 2 Bedroom Studio, 2 King Beds, City View

  • 65 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Oasis 2 Bedroom Studio, 2 King Beds, Darling Harbour View

Oasis 2 Bedroom Studio, 2 King Beds, Darling Harbour View

Oasis 2 Bedroom Studio, 2 King Beds, Darling Harbour View

  • 65 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Spectacular Room, 1 King Bed, Harbour View

Spectacular Room, 1 King Bed, Harbour View

Spectacular Room, 1 King Bed, Harbour View

  • 35 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Mega 3 Bedroom Studio, 3 King Beds, Darling Harbour View

Mega 3 Bedroom Studio, 3 King Beds, Darling Harbour View | Living area

Mega 3 Bedroom Studio, 3 King Beds, Darling Harbour View

  • 168 sq m
  • Harbor view
  • Sleeps 6
  • 3 King Beds

View all photos for Splendid 1 Bedroom Studio, 1 King Bed, City View

Premium bedding, down duvets, pillow-top beds, minibar

Splendid 1 Bedroom Studio, 1 King Bed, City View

  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Fabulous Room, 1 King Bed, City View

Fabulous Room, 1 King Bed, City View

Fabulous Room, 1 King Bed, City View

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for E Wow Suite, 1 Bedroom, Harbour View

E Wow Suite, 1 Bedroom, Harbour View | Living room

E Wow Suite, 1 Bedroom, Harbour View

  • 202 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Fantastic Suite, 1 Bedroom, Non Smoking, City View

Fantastic Suite, 1 Bedroom, Non Smoking, City View

Fantastic Suite, 1 Bedroom, Non Smoking, City View

  • 51 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Wonderful Room, 2 Double Beds, City View

Premium bedding, down duvets, pillow-top beds, minibar

Wonderful Room, 2 Double Beds, City View

  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Splendid 1 Bedroom Studio, 1 King Bed, Darling Harbour View

4 bars/lounges, poolside bar

Splendid 1 Bedroom Studio, 1 King Bed, Darling Harbour View

  • 44 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Splendid 2 Bedroom Studio, 2 King Beds, Darling Harbour View

4 bars/lounges, poolside bar

Splendid 2 Bedroom Studio, 2 King Beds, Darling Harbour View

  • 76 sq m
  • Harbor view
  • Sleeps 4
  • 2 King Beds

Similar properties

Exterior

Hyatt Regency Sydney

Spa
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1498)
The price is NZ$552
for 1 room
includes taxes & fees
4 Jan - 5 Jan
Hyatt Regency Sydney

About the area

Sydney

With a stay at W Sydney, you'll be centrally located in Sydney, a 6-minute walk from QVB and 11 minutes by foot from King Street Wharf. .This luxury hotel is 1.4 mi (2.2 km) from Royal Botanic Gardens and 1.4 mi (2.3 km) from Circular Quay.

What's nearby

  • King Street Wharf - 11 min walk
  • Circular Quay - 4 min drive
  • Overseas Passenger Terminal - 4 min drive
  • Sydney Opera House - 5 min drive
  • Sydney Harbour Bridge - 6 min drive

Getting around

  • Convention Light Rail Station - 7 min walk
  • Exhibition Centre Station - 13 min walk
  • Sydney Airport (SYD) - 25 min drive

Restaurants

  • ‪Cockle Bay Wharf - ‬2 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Planar Restaurant - ‬2 min walk
  • ‪Pontoon Bar - ‬1 min walk
  • ‪Betty's Burgers & Concrete Co. - ‬4 min walk

About this property

W Sydney

Luxury Sydney hotel in Sydney Central Business District with 3 restaurants
W Sydney offers 588 air-conditioned accommodations with minibars and espresso makers. These individually furnished accommodations have separate sitting areas and include dining tables. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. LED televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Sydney hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.
The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 588 individually furnished guestrooms, featuring minibars and espresso makers. Your pillowtop bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, and LED televisions with cable programming provide entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Pamper yourself with a visit to the spa, which offers massages and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, an indoor pool, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Grab a bite at Level 3 Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Sydney? This hotel has 14079 square feet (1308 square meters) of space consisting of conference space and 8 meeting rooms. Limited parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Level 3 Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Rooftop Restaurant - This poolside restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Living Room - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
24-hour room service is available.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), Dutch, English, French, German, Indonesian, Japanese, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Covered valet parking on site (AUD 90 per day)
  • Limited on-site parking (max. 1 space per unit)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AUD 55 for adults and AUD 28 for children
  • 3 restaurants and 2 coffee shops
  • 4 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Level 3 Restaurant
  • Rooftop Restaurant
  • Living Room

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Indoor pool
  • Outdoor pool

Family friendly

  • Dining table
  • Free cots/infant beds
  • Indoor pool
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (14079 square feet)
  • Meeting rooms - 8

Outdoors

  • Pool cabanas (surcharge)
  • Pool sunloungers

Spa

  • 5 treatment rooms
  • Body scrubs
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Hardwood flooring in public areas
  • Deep-pile carpet in room
  • Pool hoist on site
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Step-free path to entrance
  • Transfer shower
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 100
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Children's dressing gowns
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • TV channels
  • LED TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Free local calls
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.95 percent for credit card payments
Front desk staff will greet guests on arrival
This property's valet parking has a maximum vehicle height limit of 5.6 feet (1.7 meters).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 110.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 55 for adults and AUD 28 for children
  • Covered valet parking fee: AUD 90 per day
  • Rollaway bed fee: AUD 110.0 per night
  • Credit card charges are subject to a surcharge of 1.95 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 5:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

W Sydney Hotel
W Sydney Sydney
W Sydney Hotel Sydney

W Sydney Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 222 out of 345 reviews" "
Rating 8 - Good. 55 out of 345 reviews" "
Rating 6 - Okay. 36 out of 345 reviews" "
Rating 4 - Poor. 14 out of 345 reviews" "
Rating 2 - Terrible. 18 out of 345 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Amy

Stayed 1 night in Oct 2024

6/10 Okay

Raby

Travelled with group
Liked: Cleanliness, staff & service
The hotel is beautiful and so are the staff. The only downfall, which proved to be incredibly annoying were the lifts. There’s approx 6 lifts in the hotel (as advertised) but only 2 seem to work. You wait quite a while for the lift to get to you. And, of course, many don’t know lift etiquette (you let the people who’ve waited the longest get into the lift first). I averaged (over the weekend) to wait at least 9-10 minutes for each lift service. The views from high floor are nice however, you get the same view, same room quality and quicker lift wait times at the Sofitel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Heath

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Sep 2024

10/10 Excellent

Todd

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was exceptional. Fantastic experience
Stayed 2 nights in Sep 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been fortunate to stay in hotels all over the world and as a comparison, staff at W hotel Sydney were exceptional. I can honestly say every staff member we encountered were so well trained and welcoming. Right from checkin when I was offered a drinks voucher and late check out as it was my birthday. A great experience, highly recommended
Stayed 1 night in Sep 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, amaizing hotel
Stayed 1 night in Sep 2024

8/10 Good

Chantal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great night. It was convenient where we had dinner inside the hotel and the staff were super friendly at BTWN. The next morning, even the breakfast buffet was amazing and the staff were great. The only downside to our stay was that our friends also checked in and it was both our wedding anniversaries. Received an upgrade and late check when they arrived however we didn’t unfortunately.
Stayed 1 night in Sep 2024

8/10 Good

Jodi

Stayed 4 nights in Aug 2024

10/10 Excellent

Jason

Stayed 1 night in Sep 2024

8/10 Good

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Sep 2024

8/10 Good

Gordon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Locations. Hotel bars and dining. Breakfast buffet are fantastic. Oasis two bedder suite are nice and spacious. Booked with two King bed rooms but got allocate the type with a double bed in the second bedroom only somehow.
Stayed 1 night in Sep 2024

4/10 Poor

Jessica

Stayed 4 nights in Jul 2024

6/10 Okay

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Were on the 15th floor and found the road and music noise from Darling Harbour quite loud. Bit strange for a brand new hotel not to have its rooms sound proofed. Staff were amazing and friendly
Stayed 3 nights in Sep 2024

10/10 Excellent

Dayna, Torrington

Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Noah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything
Stayed 2 nights in Aug 2024

2/10 Terrible

JAMIE

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

sunkyoung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Ankanksha

Disliked: Staff & service, property conditions & facilities
Please listen to the reviews that highlight the issues with service. From the moment you check in you can immediately tell this place is disorganised and run poorly. The reception area is way too small when everyone is trying to check in in the afternoon and the queue system makes no sense as the staff themselves can't decide who is next in line to be served. The 'fancy' tech for the lighting was our biggest issue, along with broken AC. The touch buttons to control lighting within the bathroom were broken and we were unable to switch this on to use the bathroom or shower. Staff were notified of the issue but communication among staff members is so poor, nothing was done until we physically went to reception. Luckily the manager on duty did move us to another room however, as we were a party of 3 this room needed a roll away bed added to accomodate all of us. We were told in the morning it would take only 15 mins to have the extra bed put in the room. The extra bed wasn't brought to our room until 9pm after i followed up again when we had returned to the room in the evening. Overall, for a 5 star hotel the service is incredibly poor and I would not return.
Stayed 2 nights in Aug 2024

10/10 Excellent

SHU TO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, property conditions & facilities
great
Stayed 1 night in Aug 2024

10/10 Excellent

Holly, West Palm Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Riva

Travelled with family
Liked: Staff & service, property conditions & facilities
Great views, lovely pool and the buffet was outstanding. Only downside was hair in a bathtub, smelly robe and beds on a smaller side. Overall was good 👍
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024