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Charme Hotel Villa Principe di Fitalia

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Charme Hotel Villa Principe di Fitalia

Outdoor pool, pool umbrellas, pool loungers
Breakfast, lunch and dinner served
Exterior
Property amenity
Superior Room, 1 Double or 2 Single Beds

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Hot tub
    Hot tub
  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly

Explore the area

Map
Via Traversa Tonnara di Terrauzza, 38, Syracuse, SR, 96100
  • Arenella Beach
    6 min drive
  • Spiaggia Punta del Pero
    7 min drive
  • Spiaggia del Minareto
    9 min drive
  • Syracuse (QIC)
    22 min drive

Room options

View all photos for Double Room Single Use

Double Room Single Use

Double Room Single Use

  • 12 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Room, 1 Double or 2 Single Beds

Superior Room, 1 Double or 2 Single Beds

Superior Room, 1 Double or 2 Single Beds

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room

Double Room

Double Room

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Similar properties

Bar (on property)
Wellness & Spa Hotel Principe di Fitalia
Pool
Hot tub
Breakfast included
Spa
4.8 out of 5, Exceptional, (79)
The price is NZ$476
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Wellness & Spa Hotel Principe di Fitalia

About the area

Syracuse

With a stay at Charme Hotel Villa Principe di Fitalia in Syracuse, you'll be in a regional park, just a 1-minute walk from Maddalena Peninsula and 7 minutes by foot from Cantine Gulino. .This beach hotel is 0.8 mi (1.2 km) from Terrauzza Beach and 1.1 mi (1.8 km) from Plemmirio Marine Park.

What's nearby

  • Temple of Apollo - 11 min drive - 8.9 km
  • Piazza del Duomo - 11 min drive - 9.3 km
  • Lungomare di Ortigia - 12 min drive - 9.8 km
  • Greek Theatre of Syracuse - 12 min drive - 9.7 km
  • Cathedral of Syracuse - 13 min drive - 10.3 km

Getting around

  • Syracuse Station - 16 min drive
  • Fontanarossa Airport (CTA) - 53 min drive

Restaurants

  • ‪Zefiro - ‬12 min drive
  • ‪Cala Piada - ‬13 min drive
  • ‪Ristorante Il Faraone - ‬6 min drive
  • ‪Vecchio Pub 1979 - ‬13 min drive
  • ‪Luna Rossa - ‬12 min drive

About this property

Charme Hotel Villa Principe di Fitalia

Family fun on the white sand beach
Charme Hotel Villa Principe di Fitalia offers 21 accommodations with minibars and safes. Smart televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, bathrobes, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and in-room massages can be requested.

An outdoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

Guests under 16 years old are not allowed in the spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms. Services include hot stone massages, sports massages, Thai massages, and body scrubs. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 21 guestrooms featuring refrigerators and minibars. Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Treat yourself with massages and body treatments. If you're looking for recreational opportunities, you'll find an outdoor pool, a spa tub, and an outdoor tennis court. Additional amenities at this Mediterranean hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). The complimentary beach shuttle makes getting to the surf and sand a breeze.
Satisfy your appetite for lunch, dinner, or brunch at the hotel's restaurant, Ippocampo, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge, the beach bar, or the poolside bar. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Syracuse? This hotel has 215 square feet (20 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.
Ippocampo - This seafood restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.
24-hour room service is available.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle up to 7 km
  • Free beach shuttle
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:30 AM
  • 1 restaurant
  • 1 beach bar, 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Ippocampo

Things to do

  • Access to nearby health club
  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Bike rentals
  • Fitness centre
  • Mountain biking
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Spa services
  • A hot tub
  • Steam room
  • Yoga classes

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Free area shuttle
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space (215 square feet)
  • A meeting room

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Body scrubs
  • Body treatments
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible parking

More

  • Beach towels
  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Satellite channels
  • Smart TV

Food and drink

  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • In-room massage
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees
1 total (up to 110 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 90 per vehicle (one way)
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Facilities fee: EUR 45 per person, per day and includes use of: sauna; spa tub; spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the spa tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Fitalia
Hotel Principe di Fitalia
Hotel Principe di Fitalia Syracuse
Principe di Fitalia
Principe di Fitalia Syracuse
Hotel Principe Di Fitalia Sicily/Syracuse, Italy
Principe Di Fitalia Hotel
Charme Hotel Villa Principe di Fitalia Syracuse
Charme Villa Principe di Fitalia Syracuse
Charme Villa Principe di Fitalia
Hotel Charme Hotel Villa Principe di Fitalia Syracuse
Syracuse Charme Hotel Villa Principe di Fitalia Hotel
Hotel Charme Hotel Villa Principe di Fitalia
Hotel Principe di Fitalia
Charme Principe Di Fitalia
Charme Principe Di Fitalia
Charme Hotel Villa Principe di Fitalia Hotel
Charme Hotel Villa Principe di Fitalia Syracuse
Charme Hotel Villa Principe di Fitalia Hotel Syracuse

Charme Hotel Villa Principe di Fitalia Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 110 out of 164 reviews" "
Rating 8 - Good. 47 out of 164 reviews" "
Rating 6 - Okay. 6 out of 164 reviews" "
Rating 4 - Poor. 0 out of 164 reviews" "
Rating 2 - Terrible. 1 out of 164 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice premises and helpful service
Nice location about 15-20 min drive from Syracuse town. Had some issue with a waiter serving the wrong items, but the hotel was kind enough to give us that for free, plus a nice bottle of wine that we had selected. Big pool area for both our hotel (the 4 star one, that Hotels.com have not updated yet) and the 5 star one. Great breakfast as well. Just miss the porridge which is more non existent all over Italy.
Stayed 2 nights in Aug 2021

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Resort stay AND/OR jumping off point
Excellent. Perfect jumping off point to enjoy historic Siricusa and especially Ortygia. Free parking and excellent free breakfast. 12 min to a car park that's reasonable and walking distance to everything. Better than staying in town where it's crowded and parking complicated. Helpful staff and lovely property if you want to relax for a bit.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swimming pool is absolutely fantastic There is also a tennis court in good condition, but you have to pay extra. The restaurant is also very good and has live entertainment at dinner time.
Stayed 2 nights in Sep 2019

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis of Perfection
Could not fault the hotel. Can only praise enormously.They gave us a free upgrade! Homemade biscuits delivered to our room . Helped enormously with our plans. Shuttle into Siracuse was such a bonus. Staff exceptionally pleasant & helpful. Room so pristine & 2 bathrooms- no marital distress!. Breakfast exhibited huge variety . pool inviting.
Stayed 2 nights in May 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An unexpected treat near Syracusa
This 5 Star Spa Hotel was magnificent in every way. The actual spa facilities were all world class, including amazing options for children. Breakfast was exceptional. The bartenders knew what they were doing. The only downside was location if spending time in Ortigia is a priority. The hotel offers a free shuttle or will arrange taxis...less than 20 minutes away. The staff was warm, professional and quite helpful.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
nice. One night no air con and quite a dark room but staff very good and moved room. Excellent free shuttle to ortigia. Sauna should be free to guests not additional high charge of €40+ per session . Nice clean hotel, good breakfast
Stayed 3 nights in Oct 2018

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay
A couple of pleasant days checking out Ortygia and the old town... pool time at the resort was relaxing and was welcome after 5 weeks travelling in Europe... beautiful resort ... surrounding neighbourhood is agricultural and somewhat rundown... the resort especially the newer side is quite up scale
Stayed 2 nights in Oct 2018

8/10 Good

PwterB, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spa hotel located in quiet area
Excellent service friendly staff great shuttle service to ortigia and beach great saving on taxis . Great comprehensive breakfast only downside expensive drinks and evening meals
Stayed 7 nights in Sep 2018

10/10 Excellent

Jane, Norfolk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel, expensive meals
This is a wonderful hotel. The staff are all very friendly and helpful. The breakfast (included) was the very best choice possible and all really fresh and continually topped-up. The free shuttle to a local beach and into Syracuse/Ortiga is a brilliant service. The swimming pools and sun beds are fantastic. You do not have to eat in the restaurant, but there is no where else walkable at all nearby. We found the food to be expensive for what it was - 15 Euro for just 6 small pieces of ravioli for example ! Sides all have to be paid for separately too. Don't let that put you off staying at this gem of a hotel, but do be prepared.
Stayed 5 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Make sure you know what you are getting
This hotel is in two parts and their website only really covers the other part - The "Wellness" hotel. That part is very modern and has excellent facilities that residents of both parts can use. However, the "Hotel" refers to the older part. One of the staff said that this is in fact only 4 star and its facilities would suggest this. The room we had was in fact a conversion of another, non-bedroom, type of room, maybe a conference room? The conversion had been done well but lacked a few details, most importantly on the safety side. There was no telephone and no fire sensor or break glass alarm point so if someone fell ill during the night, had a fire or an intruder, there was no way of contacting the staff without a 100 yard + walk. I raised my concerns about the lack of safety facilities and was told that it complied with Italian law. That maybe be the case but it is not what one would expect. Other major annoyance was the number of flies around both properties, being worst at the older part. On the positive side, we found the staff most helpful and friendly, willing to do what they could to make your stay pleasant. So, finally, Expedia should not be selling the "Hotel" as a 5 start property as we did not have a 5 star room.
Stayed 4 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Oct 2013

10/10 Excellent

Barbara, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good facilities and excellent service.
The staff at the hotel were friendly and helpful. They genuinely wanted to do small things that made a difference such as setting up a breakfast table in the sun or ordering a taxi. They also found and looked after a wallet one of us left in the room by accident and everything was returned. So a big thank you from us.
Stayed 2 nights in Apr 2018

8/10 Good

David, Warwick. UK

Liked: Cleanliness, staff & service
Clean p- Modern Hotel
Nice clean modern Hotel with good facilities. Some bedrooms are apart from the main Hotel across a road -( beware when crossing as visibility is poor and cars drive too fast) The bedrooms in the separate accommodation are old and rather dated. However clean and well maintained. Advertised as a superior room with balcony - somewhat questionable however. A picture of theHotel showing a beach and sun umbrellas is rather misleading - Hotel is 5-10 minutes drive to the beach. The Hotel is some 20 minutes drive from Saracusa.. Roads in the area are extremely poor with numerous potholes and some unmade areas. If renting a car beware of these potholes which can ruin tyres etc.
Stayed 9 nights in Sep 2017

10/10 Excellent

marion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Loved it Our favorite
Stayed 2 nights in Sep 2017

10/10 Excellent

PHILIP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay, outstanding pool area and spa was beautiful. Courtesy bus was very useful to get into Syracuse (20mins). Very enjoyable stay and helpful front desk. Polite and friendly staff, not always a given in this part of the world.
Stayed 4 nights in Aug 2017

10/10 Excellent

chris, stourbridge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury Hotel with huge pool
Two sides to the hotel separated by a minor road. The 5* side had the huge outdoor pool, indoor pool, extensive gym and main hotel complex. We were based on the 4* side in the original hotel villa which was beautiful, clean and modern. We stayed in a family room which was fine for a family of four- room was air conditioned. Brilliant breakfast and good lunch options by the pool during the day. Great friendly staff but the best thing was the free shuttle service into beautiful ortigia which was perfect for evening meals. You don't want to be driving into Ortigia due to the traffic, so this saved significant taxi fares. Ortigia has many quality restaurants down winding streets and the harbour has done cool bars overlooking the super yachts
Stayed 11 nights in Jul 2017

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bella Principe di Fitalia
Older converted villa (quirky & comfortable) and small modern spa hotel, one business, on either side of a country road. 20 mins drive to Syracuse. Superb staff, immaculately clean, good food with lots of choice, lovely pool /gardens.Shuttle provided by hotel to/ from Syracuse several times per day...just book in advance. Spa good with reasonable prices. Well equipped, air-conditioned hotel gym. Had a terrific stay & would recommend.
Stayed 7 nights in Jul 2017

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classy hotel
Great location for visiting Syracuse with a free shuttle bus service to make it east. Oryigia sca real sweet spot for walks ng around. The hotel has two lovely swimming pools. The arranged a great transfer to a local beach club for us. The staff couldn't have been more helpful. Great breakfast buffet spread. We had a couple of good massages.
Stayed 1 night in Jul 2017

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great relaxing hotel. Fantastic breakfasts. Very big ourdoor pool.

10/10 Excellent

Theresa, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service in a pretty location
Wonderful, very nice staff and a car to take you to the beach and collect on demand. 15 mins by shuttle to Syracuse so easy to have a quiet or busy experience in the same day. We loved it!

10/10 Excellent

Lin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hideaway
Once you find the hotel which was on a beaten path, you'd be heart struck with the serenity and beauty of the sicilian countryside. One side of the property is traditional sicilian where we stayed at and very happy with. perfect and tasteful deco, comfy beds, decent sized bathroom and good toiletry. the other side of th property is the communal area, spa and restaurant. perfectly modern yet with an elegant italian spin. sitting outside the lounge area with a view of the nicely arranged garden and swimming pool sipping orange juice can't be more satisfying. breakfast is amazing with lots of selections. front desk is super helpful and friendly. she even worked late into the night helping us separate a large bed into two single ones as we reserved. Our group of five can't say enough good things about this 4-star hotel and 5-star spa property. Perfect hideaway for peace of mind and relaxation.

8/10 Good

zoe, Lowestoft

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptionally friendly staff
Beautiful old building. Very comfortable and huge new spa area.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent hotel
excellent hotel, good restaurant, staff very friendly, wonderful facilities

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely worth it!
It was an excellent stay! Beautiful hotel, professional staff, lovely room...basically everything was perfect! Will definitely return!

8/10 Good

David, Banbury

Liked: Cleanliness, staff & service, room comfort
Quiet, relaxing break
An out of the way place for a B&B stay near Siracusa, with character and charm. We stayed in the old house rather than in the new apartments and chalets across the road associated with the brand new Spa facilities. Self service breakfast at the old house site had a wide selection of foods to suit most tastes. Used the old house pool daily-clean, quiet and deep enough for diving into. There is a shuttle service to a private beach 10 mins away-transport and entry at no cost. Room was clean, bed comfortable and shower usable. Complimentary bathing towels and air-con was a blessing. Room had a small balcony (no view) but no chairs to use to relax outside. There was however a nearby roof patio with fixed pergola and rattin furniture to use. Points to watch-literature confusing about the room fridge contents-suggested free but not so! Also evening meal needed to be selected in the morning and taken over at the Spa facility. The bar was also there so no convenient refreshments outlet by the old house pool. Transport to Siracusa needed to be booked well ahead of each visit. No complimentary hand soap in the bathroom so we used the shower gel provided instead. Menu was limited and relatively expensive-watch the two Euro charge for bread, which is not mentioned anywhere on the menus that we saw. Recommend that each room has a snagging list left in it for guests to complete for suggested improvements-for instance our shower door did not shut properly, which could lead to water damage.