Ortea Palace Hotel, Sicily, Autograph Collection

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ortea Palace Hotel, Sicily, Autograph Collection

Front of property - evening/night
Premium bedding, minibar, in-room safe, individually decorated
Fountain
2 restaurants, breakfast, lunch served; local and international cuisine
Premium bedding, minibar, in-room safe, individually decorated

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Gym
  • Pet-friendly

Explore the area

Map
Via Riva Nazario Sauro, Syracuse, SR, 96100
  • Lungomare di Ortigia
    1 min walk
  • Ristorante Cinese Grande Cina
    1 min walk
  • Syracuse Station
    19 min walk
  • Syracuse (QIC)
    5 min walk

Room options

Duplex, 2 Queen Beds

  • 44 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Sea View (Balcony, Tower)

  • 104 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Signature Suite, 1 King Bed, Non Smoking, Sea View (Balcony)

  • 94 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Family Suite, 1 Bedroom, Non Smoking, Sea View

  • 65 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed

Duplex, 1 Single Bed, Non Smoking, No View

  • 33 sq m
  • Sleeps 2
  • 1 Twin Bed

Room, 1 Queen Bed, No View

  • 44 sq m
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 1 King Bed, Non Smoking, Sea View (Balcony)

  • 48 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Sea View

  • 34 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Suite, 2 Single Beds, Non Smoking, Sea View

  • 36 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

Room, 1 King Bed, Non Smoking, Partial Sea View

  • 24 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

Duplex, 1 King Bed, Non Smoking, Partial Sea View

  • 34 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Syracuse

A stay at Ortea Palace Hotel, Sicily, Autograph Collection places you in the heart of Syracuse, steps from Arkimedeion Museum and Fountain of Diana. .This spa property is 0.1 mi (0.2 km) from Teatro dei Pupi and 0.2 mi (0.4 km) from Museum of Cinema.

What's nearby

  • Lungomare di Ortigia - 1 min walk
  • Temple of Apollo - 5 min walk
  • Piazza del Duomo - 11 min walk
  • Cathedral of Syracuse - 11 min walk
  • Porto Piccolo - 15 min walk

Getting around

  • Syracuse Station - 9 min drive
  • Fontanarossa Airport (CTA) - 48 min drive

Restaurants

  • ‪Caffè Apollo - ‬4 min walk
  • ‪Marea Ortigia Punta Est - ‬1 min walk
  • ‪Ristorante Cinese Grande Cina - ‬1 min walk
  • ‪Ci Voleva - ‬2 min walk
  • ‪Syraka Sicilian Restaurant - ‬1 min walk

About this property

Ortea Palace Hotel, Sicily, Autograph Collection

Waterfront Syracuse property in Ortigia with 2 restaurants
Ortea Palace Hotel, Sicily, Autograph Collection offers 75 accommodations with fireplaces and minibars. These individually decorated and furnished accommodations have separate sitting areas and include dining tables. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets.

This Syracuse property provides complimentary wireless Internet access. Business-friendly amenities include offices, desks, and desk chairs. Additionally, rooms include safes and hair dryers. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the property include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Ortea SPA by Comfort Zone. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including thalassotherapy. The spa is open daily.
Treat yourself to a stay in one of the 75 individually decorated guestrooms, featuring fireplaces and heated floors. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a sauna and a 24-hour fitness center. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to the surf and sand is a breeze with the beach shuttle (surcharge).
Enjoy local and international cuisine at Ristorante Il Cortile, one of the property's 2 restaurants, or stay in and take advantage of the room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Ristorante Il Cortile - This restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare.
Eno shop - This wine bar serves dinner and light fare. Open select days.
Room service is available.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (EUR 40 per day)
  • Beach shuttle (surcharge)

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 30 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Ristorante Il Cortile
  • Eno shop

Things to do

  • 24-hour fitness centre
  • Cycling
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Dining table
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Sauna
  • Spa open daily
  • Hot tub
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Dining table
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Fireplace
  • Heated floors
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Mobile key entry
  • Office
  • Recycling
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50 per accommodation, per stay, plus a deposit of EUR 50 per stay
Service animals are welcome, and are exempt from fees
1 total (up to 11 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 30 per person
  • Valet parking fee: EUR 40 per day
  • Pet deposit: EUR 50 per stay
  • Pet fee: EUR 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Property Registration Number IT089017A1R3WB6NHY

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Ortea Palace Luxury Hotel Syracuse
Ortea Palace Luxury Syracuse
Ortea Palace Luxury

Ortea Palace Hotel, Sicily, Autograph Collection Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 173 out of 220 reviews" "
Rating 8 - Good. 31 out of 220 reviews" "
Rating 6 - Okay. 7 out of 220 reviews" "
Rating 4 - Poor. 2 out of 220 reviews" "
Rating 2 - Terrible. 7 out of 220 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alysa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Teresa

Liked: Amenities, property conditions & facilities
It’s a wonderful hotel. You should be very proud. I will definitely stay again
Stayed 1 night in Sep 2024

10/10 Excellent

Susan, Sullivans Island

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing historic hotel with excellent service.
Stayed 1 night in Aug 2024

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historical building with common areas that have a “wow” factor. Room was specious and had a view of the water. Everything on the island is walkable. Enjoyed being in proximity to the market and shopping. Only minor piece of feedback was this was the one and only hotel during our trip to Sicily that did not provide complimentary breakfast. Seems like that could be considered given the price of the room.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible destination for Syracusa, IT
The hotel was top notch and I would highly recommend it for a great vacation destination. I was highly impressed with the accommodations, incredibly helpful staff and amazing food offerings.
Stayed 1 night in Jul 2024

8/10 Good

Kenneth, Philadelphia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Construction below our window at 7 am woke us up every morning.
Stayed 3 nights in Jul 2024

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, highly recommend
Stayed 4 nights in Jun 2024

8/10 Good

mojgan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A charming and friendly hotel
Stayed 4 nights in May 2024

8/10 Good

Truc, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location: Excellent, on Ortigia island but close to mainland. Near open air market & many good restaurants. Facilities: Common areas are superb & luxurious. Room is OK, not great. Bathroom too small, especially shower, which also leaks after each use. Service: At breakfast, service is excellent. Housekeeping is OK, sometimes good, sometimes a bit off. Food: Judging from breakfast, restaurant probably very good. In conclusion: If the bathroom was larger and better, it would truly be a 5-star experience, otherwise I feel it's only 4-star.
Stayed 8 nights in Apr 2024

8/10 Good

Leonard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Just fyi…Air Conditioning is purposely disabled until April…Room was hot during the day…staff would only offer a fan.
Stayed 2 nights in Mar 2024

4/10 Poor

Osama

Travelled with group
Liked: Property conditions & facilities
The duplex rooms is not practical. And the shower is terribly small. Even though the toilet space is available to make a comfortable shower soace
Stayed 4 nights in Feb 2024

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Must stay
Beautiful hotel. Staff was absolutely wonderful. Beautiful views.
Stayed 1 night in Feb 2024

10/10 Excellent

Kiyoko

Liked: Amenities
The hotel is superbly comfortable and the staff have been attentive yo the needs of guests. The building is unique and has preserved it’s original features without compromising comfort. Breakfast staff members have been both very kind to me and to my little dog (thank you, Frderica). Talking about my dog, he loved the room and the bed. I cannot wait to return.
Stayed 7 nights in Feb 2024

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel would definitely return.
Stayed 1 night in Jan 2024

10/10 Excellent

luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Maurizio, Berkeley Heights

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I have stayed
Stayed 2 nights in Dec 2023

10/10 Excellent

Mundy Y

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Anna checked in with me before we arrived. She upgraded our room and provided us with tips on how to get around the neighborhood. Had a great dinner at the rooftop restaurant. Food, atmosphere and service was top notch. Concetta gave us a great check out experience. This hotel is very modern and updated. It’s very close to the old town for eating drinking and shopping.
Stayed 2 nights in Oct 2023

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, beautiful hotel
Stayed 3 nights in Oct 2023

10/10 Excellent

Facundo, Miami

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was outstanding, actually we have extended our stay one extra night because of that!!!
Stayed 1 night in Sep 2023

10/10 Excellent

Sylvia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful. The building is very nice. The rooms are impecable
Stayed 1 night in Sep 2023

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel
Beautiful Hotel in a great position, central and walkable to all the attractions Really good breakfast buffet, large clean rooms could not fault it, helpful staff
Stayed 7 nights in Aug 2023

10/10 Excellent

Fiona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a wonderful stay. The hotel staff were always welcoming and treated us so well. Our room was very clean and comfortable. The hotel was located in an excellent location: bus to airport was a 10min walk away; bars, restaurants and shops just a short stroll; it was also very quiet so not disturbed at all. Highly recommend this hotel for your stay in Syracuse
Stayed 3 nights in Sep 2023

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel, with an exceptional staff. Everyone was extremely helpful, and kind. We loved the bicycles that were available to rent! We had a great time tooling around Ortigia and Siricusa although scary at times!
Stayed 3 nights in Sep 2023

8/10 Good

Clara

Stayed 2 nights in Aug 2023