4/10 Poor
Lisa
Travelled with family
25 Sept 2024
Liked: Staff & service
Disliked: Property conditions & facilities
We booked courtside rooms, back when we booked this I do not believe it admitted to being outside the main building. So imagine our surprise when we were pointed to the pre 1600s probably servants quarters. They should have offered some way to get luggage to this building as our little suitcase wheels were not made for this kind of ground. My room was room 1. It is painted the color of antique puke. The curtains have so many threads hanging from the tops, the furniture is old and the laminate is peeling. The carpet is dingy. The room looked nothing like the prettied up picture. I will say that the bathroom was upgraded nicely. The bed was adequately comfortable. I was so disappointed as with very little money in upgrading the decor they could have made this experience wonderful. Just better paint a few period pieces of furniture and new drapery. But no, they left it a horrible feeling, Like a motel 6. I paid almost $200. American dollars per night for this. This is my first written review ever, that's how bad it was. Staff and location was nice it should have been great!!! I will not be staying in a Muthu hotel again.
Lisa
Stayed 2 nights in Sep 2024
