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Hilton Taipei Sinban

4.5 star property

Photo gallery for Hilton Taipei Sinban

Outdoor pool, open 7:00 AM to 9:00 PM, pool umbrellas, pool loungers
Serves lunch and dinner
1 bedroom, premium bedding, memory-foam beds, minibar
Exterior
Premier Suite, 1 King Bed

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking included
  • Breakfast available
  • Gym

Explore the area

View map
No. 88, Minquan Rd., Banqiao Dist., New Taipei City, 22050
  • Place, Nanya Night Market
    ‪12 min walk‬
  • Place, Lungshan Temple
    ‪6 min drive‬
  • Place, National Taiwan Democracy Memorial Hall
    ‪8 min drive‬
  • Airport, Taipei (TPE-Taoyuan Intl.)
    ‪34 min drive‬

Room options

View all photos for King Executive Room

1 bedroom, premium bedding, memory-foam beds, minibar

King Executive Room

  • Sleeps 2

View all photos for King Deluxe Suite

1 bedroom, premium bedding, memory-foam beds, minibar

King Deluxe Suite

  • Sleeps 2

View all photos for King Premium Suite

1 bedroom, premium bedding, memory-foam beds, minibar

King Premium Suite

  • Sleeps 2

View all photos for King Accessible Room

1 bedroom, premium bedding, memory-foam beds, minibar

King Accessible Room

  • Sleeps 2

View all photos for King Presidential Suite

1 bedroom, premium bedding, memory-foam beds, minibar

King Presidential Suite

  • Sleeps 2

View all photos for Triple Room

1 bedroom, premium bedding, memory-foam beds, minibar

Triple Room

  • Sleeps 3

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, memory-foam beds, minibar

Room, 1 King Bed

9.0 out of 10
Wonderful
(18 reviews)
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Living area

Deluxe Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed

Premier Suite, 1 King Bed | Living area

Premier Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 66 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

7.0 out of 10
Good
(2 reviews)
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

1 bedroom, premium bedding, memory-foam beds, minibar

Room, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(6 reviews)
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

  • 185 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds

1 bedroom, premium bedding, memory-foam beds, minibar

Room, 2 Single Beds

9.2 out of 10
Wonderful
(7 reviews)
  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Single Beds (High Floor)

1 bedroom, premium bedding, memory-foam beds, minibar

Room, 2 Single Beds (High Floor)

8.4 out of 10
Very good
(5 reviews)
  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 3 Single Beds

1 bedroom, premium bedding, memory-foam beds, minibar

Room, 3 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Room, 3 Single Beds (High Floor)

1 bedroom, premium bedding, memory-foam beds, minibar

Room, 3 Single Beds (High Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 44 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Hilton Guest King Room

1 bedroom, premium bedding, memory-foam beds, minibar

Hilton Guest King Room

  • Sleeps 2

View all photos for Hilton Guest Twin Room

1 bedroom, premium bedding, memory-foam beds, minibar

Hilton Guest Twin Room

  • Sleeps 2

View all photos for Hilton Guest King Room(High Floor)

1 bedroom, premium bedding, memory-foam beds, minibar

Hilton Guest King Room(High Floor)

  • Sleeps 2

View all photos for Hilton Guest Twin Room(High Floor)

1 bedroom, premium bedding, memory-foam beds, minibar

Hilton Guest Twin Room(High Floor)

  • Sleeps 2

View all photos for Triple Room(High Floor)

1 bedroom, premium bedding, memory-foam beds, minibar

Triple Room(High Floor)

  • Sleeps 3

View all photos for Hilton Family Room

1 bedroom, premium bedding, memory-foam beds, minibar

Hilton Family Room

  • Sleeps 4

View all photos for Hilton Family Room(High Floor)

1 bedroom, premium bedding, memory-foam beds, minibar

Hilton Family Room(High Floor)

  • Sleeps 4

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, memory-foam beds, minibar

Room, 2 Queen Beds

8.6 out of 10
Excellent
(9 reviews)
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Highfloor)

1 bedroom, premium bedding, memory-foam beds, minibar

Room, 2 Queen Beds (Highfloor)

8.8 out of 10
Excellent
(3 reviews)
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Check-in Only After 21:30 - Hilton King Room

1 bedroom, premium bedding, memory-foam beds, minibar

Check-in Only After 21:30 - Hilton King Room

  • Sleeps 2

View all photos for Check-in Only After 21:30 - Hilton Twin Room

1 bedroom, premium bedding, memory-foam beds, minibar

Check-in Only After 21:30 - Hilton Twin Room

  • Sleeps 2

View all photos for Check-in After 21:30 Only - Hilton King Or Twin Room

1 bedroom, premium bedding, memory-foam beds, minibar

Check-in After 21:30 Only - Hilton King Or Twin Room

  • Sleeps 2

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About the area

New Taipei City

A stay at Hilton Taipei Sinban places you in the heart of New Taipei City, a 2-minute drive from Lin Family Garden and 5 minutes from Lungshan Temple. .This luxury hotel is 5.1 mi (8.2 km) from National Taiwan Democracy Memorial Hall and 7.7 mi (12.4 km) from Taipei 101.

What's nearby

  • Nanya Night Market - 12 min walk - 1.1 km
  • Lungshan Temple - 6 min drive - 5.7 km
  • National Taiwan Democracy Memorial Hall - 8 min drive - 8.0 km
  • Shilin Night Market - 12 min drive - 13.7 km
  • Taipei 101 - 13 min drive - 13.0 km

Getting around

  • Banqiao Station - 4 min walk
  • Fuzhong Station - 6 min walk
  • Taoyuan International Airport (TPE) - 38 min drive

Restaurants

  • ‪悅•市集 Market Flavor - ‬1 min walk
  • ‪青雅中餐廳 Qing Ya Chinese Restaurant - ‬1 min walk
  • ‪六必居潮州沙鍋粥 - ‬2 min walk
  • ‪Eslite Premium - ‬2 min walk
  • ‪すき家 Sukiya - ‬2 min walk

About this property

Hilton Taipei Sinban

Luxury hotel with 2 restaurants connected to the convention center in New Taipei City
Hilton Taipei Sinban offers 400 air-conditioned accommodations with minibars and laptop-compatible safes. Memory foam beds feature premium bedding. Guests can make use of the in-room refrigerators and espresso makers. Bathrooms include bathrobes, slippers, and hair dryers.

This New Taipei City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 400 air-conditioned rooms featuring refrigerators and minibars. Your memory foam bed comes with premium bedding. Complimentary wireless internet access is available to keep you connected. Private bathrooms have hair dryers and bathrobes.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy international cuisine at Market Flavor 悅‧市集, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Self-serve breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in New Taipei City? This hotel has 33422 square feet (3105 square meters) of space consisting of a conference center and 9 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Self-serve breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Market Flavor 悅‧市集 - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
QING YA 青雅 - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
SociAbility 逸廊 - This lobby lounge serves lunch, dinner, and light fare. Reservations are required. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily self-serve breakfast available 6:30 AM to 10:30 AM for a fee: CNY 206 for adults and CNY 103 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Market Flavor 悅‧市集
  • QING YA 青雅
  • SociAbility 逸廊

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Baby bath
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Conference centre (33,422 square foot of space)

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Braille/raised signage
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • 31 floors
  • Banquet hall
  • Designated smoking areas
  • Double-glazed windows
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 433 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for self-serve breakfast: approximately CNY 206 for adults and CNY 103 for children
  • Airport shuttle fee: CNY 700 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: CNY 433 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, Samsung Pay, and LINE Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts

We should mention

Pool access available from 7:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Taipei Sinban Hotel New Taipei City
Hilton Taipei Sinban Hotel
Hilton Taipei Sinban New Taipei City
Hilton Taipei Sinban Hotel
Hilton Taipei Sinban New Taipei City
Hilton Taipei Sinban Hotel New Taipei City

Hilton Taipei Sinban Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 597 out of 1011 reviews
Rating 8 - Good. 249 out of 1011 reviews
Rating 6 - Okay. 83 out of 1011 reviews
Rating 4 - Poor. 51 out of 1011 reviews
Rating 2 - Terrible. 31 out of 1011 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Haley

Stayed 2 nights in Jul 2025

4/10 Poor

NETTY, KENNESAW

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I chose Hilton Taipei Sinban despite reading mixed reviews, hoping for a positive experience during our two-week stay. Upon arrival, we were welcomed by a friendly female concierge and check-in staff, and the morning housekeeping team was very polite and helpful. Initially, we felt confident in our decision until we experienced repeated issues with the night concierge, Justin C. One night, we requested three complimentary water bottles since we hadn’t asked for housekeeping. Justin brought only two, stating that each room is only allowed two bottles, even though we clearly had three guests. After some discussion, he eventually brought the third bottle. Another time, we asked for coffee and creamer. He delivered the coffee but not the creamer, and then insisted we hadn’t asked for it. Rather than resolving the issue, he dismissed our request. The most frustrating experience came on check-out day. We asked for bell boy service to help with our luggage, and Justin came to the room. We requested five more minutes to fix some things and he said he’d return, but never did. Pressed for time, we had to carry six luggages to the lobby ourselves. At check-out, Justin stood beside the front desk staff but didn’t acknowledge us or offer help. We expected a high standard of service from a Hilton property, but this stay was a disappointment. Unfortunately, we won’t be returning to Hilton Taipei Sinban in the future.
Stayed 5 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

excellent location and service, comfortable bed
Stayed 3 nights in Jul 2025

8/10 Good

Meiyi

Stayed 6 nights in Jun 2025

2/10 Terrible

Richard

Disliked: Cleanliness, amenities, property conditions & facilities
No any benefits with Hilton honors
Stayed 6 nights in Jun 2025

4/10 Poor

Lasse

Stayed 3 nights in Jun 2025

10/10 Excellent

Jocelyn

Stayed 6 nights in May 2025

10/10 Excellent

Dennis

Liked: Cleanliness, amenities, property conditions & facilities
Best place! Very spacious room and so clean! Hilton Team at Sinban especially the Concierge Team members are superstars! They assisted me tremendously to experience the best of Taiwan!!!!! I had fun on this trip’ I want to go back!!!! The place is highly recommended!
Stayed 4 nights in Jun 2025

10/10 Excellent

Nikki

Liked: Cleanliness, amenities, property conditions & facilities
Good and comfortable hotel. Location is right next to the train station. Beds are comfy, hotel is clean. The pool doesn’t have a roof so it’s hard to enjoy if it rains. Overall good stay. There is a 24hr massage place across the street and good bubble tea in the area.
Stayed 3 nights in Jun 2025

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 3-bed room option! Right next to the blue line Banqiao Station, plus a nice local night market around 15 minute walk, shorter if you use the Ubike
Stayed 2 nights in Jun 2025

10/10 Excellent

JUTAO

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Apr 2025

10/10 Excellent

Atul

Travelled with family
Liked: Cleanliness, property conditions & facilities
Wonderful -property, great service
Stayed 1 night in May 2025

4/10 Poor

Kian Chun

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Problem of bed bugs

Had an issue with bed bugs. Woke up with multiple bite marks. Management did cleaning of room but still had new bites the next night. Eventually room was changed and issue settled. Quite surprised with bed bugs problem in such a well-reputed hotel. The first night manager mr Edward was reasonable and sensible with approach. Subsequently very little service recovery from Management. The interactions made me feel like Management is suggesting that the bite marks are from my day of activities outside the hotel or an allergic reaction (rather from bed bugs bites from the hotel bed). I can understand bed bugs happenings in a hotel setting, the problem handling and service recovery was just rather poor for such a branded hotel chain
Stayed 9 nights in May 2025

10/10 Excellent

Tonton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice place to stay
Stayed 27 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2025

10/10 Excellent

colin

Stayed 4 nights in May 2025

10/10 Excellent

Nicolas

Stayed 1 night in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Harris

Stayed 8 nights in Apr 2025

10/10 Excellent

JENNIFER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in May 2025

10/10 Excellent

Matthew

Stayed 3 nights in May 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Apr 2025

10/10 Excellent

Philip, San Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High-end, updated
Stayed 1 night in Apr 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Quiet and convenient.
Stayed 3 nights in Dec 2024

6/10 Okay

Yue Yue

Liked: Property conditions & facilities
Disliked: Staff & service
No buy toothbrush and toothpaste
Stayed 2 nights in Feb 2025