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Crowne Plaza ANA Kumamoto New Sky, an IHG Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza ANA Kumamoto New Sky, an IHG Hotel

Interior
Exterior
Minibar, in-room safe, desk, laptop workspace
Property amenity
Suite, 2 Queen Beds

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Parking available
    Parking available
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
2 Higashi, Amidaji-cho, Chuo-ku, Kumamoto, Kumamoto-ken, 860
  • Kumamoto Station Tourist Information Center
    11 min walk
  • Kumamoto Shintoshin Plaza
    12 min walk
  • Kumamoto-jo Hall
    13 min walk
  • Kumamoto (KMJ)
    55 min drive

Room options

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

  • 22.5 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 King Bed (High Floor)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (High Floor)

  • 27.1 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

  • 22.5 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Room, 2 Single Beds (High Floor)

Minibar, in-room safe, desk, laptop workspace

Premier Room, 2 Single Beds (High Floor)

  • 27.1 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Single Beds (Kumamon Theme)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Single Beds (Kumamon Theme)

  • 27.1 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds

  • 27.1 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

  • 76.6 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (High Floor)

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed (High Floor)

  • 27.1 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds (Kumamon Theme)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Single Beds (Kumamon Theme)

  • 27.1 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds

  • 27.1 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room (Upgraded)

Minibar, in-room safe, desk, laptop workspace

Standard Room (Upgraded)

  • 27.1 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 2 Single Beds (High Floor)

Minibar, in-room safe, desk, laptop workspace

Premium Room, 2 Single Beds (High Floor)

  • 27.1 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Single Beds (High Floor)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Single Beds (High Floor)

  • 27.1 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Single Beds (High Floor)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Single Beds (High Floor)

  • 27.1 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, Multiple Beds (High Floor)

Room, Multiple Beds (High Floor)

Room, Multiple Beds (High Floor)

  • 58.2 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds

  • 49.6 sq m
  • Sleeps 4
  • 2 Double Beds

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4.8 out of 5, Exceptional, (1204)
The price is NZ$427
for 1 night
includes taxes & fees
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About the area

Kumamoto

With a stay at Crowne Plaza ANA Kumamoto New Sky, an IHG Hotel, you'll be centrally located in Kumamoto, within a 5-minute drive of Kumamoto Castle and Kumamoto Shintoshin Plaza. .This hotel is 0.7 mi (1.1 km) from Amu Plaza Kumamoto and 0.7 mi (1.1 km) from Kumamoto-jo Hall.

What's nearby

  • Kumamoto Station Tourist Information Center - 11 min walk - 1.0 km
  • Kumamoto-jo Hall - 13 min walk - 1.2 km
  • Sakura Machi Kumamoto - 16 min walk - 1.4 km
  • Kumamoto City Hall - 2 min drive - 2.0 km
  • Kumamoto Castle - 2 min drive - 2.3 km

Getting around

  • Kumamoto Station - 11 min walk
  • Kumamoto Airport (KMJ) - 55 min drive

Restaurants

  • ‪珈琲回廊 - ‬8 min walk
  • ‪源ZO-NE - ‬7 min walk
  • ‪Bar Lounge Felice - ‬1 min walk
  • ‪カレーと牛ごはん - ‬6 min walk
  • ‪魚蔵 - ‬5 min walk

About this property

Crowne Plaza ANA Kumamoto New Sky, an IHG Hotel

Hotel with 2 restaurants, near Kumamoto Castle
Crowne Plaza ANA Kumamoto New Sky, an IHG Hotel offers 187 air-conditioned accommodations with minibars and safes. Televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, slippers, designer toiletries, and bidets.

This Kumamoto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Make yourself at home in one of the 187 air-conditioned rooms featuring refrigerators and minibars. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, gift shops/newsstands, and wedding services.
Enjoy Italian cuisine at Suncielo, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A train station drop-off service is provided at no charge during limited hours, and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Suncielo - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.
Kohrin - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
Felice - Onsite lobby lounge.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (JPY 1500 per day)
  • Return airport shuttle (surcharge) from 6:00 AM to 7:00 PM
  • Free train station drop-off shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: JPY 2800 per person
  • 2 restaurants
  • 1 bar
  • Room service available

Restaurants on site

  • Suncielo
  • Kohrin
  • Felice

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Thin carpet in room

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Bidet
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bath combination
  • Towels

Entertainment

  • Films for purchase
  • Satellite channels
  • TV

Food and drink

  • Minibar
  • Fridge

More

  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2800 per person
  • Airport shuttle fee: JPY 1000 per person (one-way)
  • Self parking fee: JPY 1500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ANA Hotel Kumamoto
ANA Hotel Kumamoto Newsky
ANA Hotel Newsky
ANA Kumamoto
ANA Kumamoto Hotel
ANA Kumamoto Newsky
ANA Newsky
Kumamoto ANA Hotel
Kumamoto Newsky Hotel
Crowne Plaza ANA Kumamoto New Sky Hotel
Crowne Plaza ANA New Sky Hotel
Crowne Plaza ANA Kumamoto New Sky
Crowne Plaza ANA New Sky
Crowne Plaza ANA Kumamoto New Sky
Crowne Plaza ANA Kumamoto New Sky, an IHG Hotel Hotel
Crowne Plaza ANA Kumamoto New Sky, an IHG Hotel Kumamoto
Crowne Plaza ANA Kumamoto New Sky, an IHG Hotel Hotel Kumamoto

Crowne Plaza ANA Kumamoto New Sky, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 431 out of 926 reviews" "
Rating 8 - Good. 394 out of 926 reviews" "
Rating 6 - Okay. 68 out of 926 reviews" "
Rating 4 - Poor. 25 out of 926 reviews" "
Rating 2 - Terrible. 8 out of 926 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Aiko Lapinski

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Stephanie

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Berwin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roughly a 15minutes walk to Kumamoto station. The area around the hotel is generally quiet. Ample of parking space for those driving. Hotel room is clean and staffs are friendly
Stayed 2 nights in Jul 2024

8/10 Good

John Michael

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Kevin

Stayed 2 nights in Apr 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Peter

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Feb 2024

8/10 Good

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities
is very near to everything
Stayed 1 night in Oct 2023

10/10 Excellent

Carol

Travelled with family
Liked: Amenities, property conditions & facilities
The hotel was located close to the train station and was nice inside.
Stayed 2 nights in Sep 2023

10/10 Excellent

Kenichiro, Tokyo

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good spacious room. Super close to the Shinkansen
Stayed 2 nights in May 2023

10/10 Excellent

osman

Stayed 1 night in Apr 2023

10/10 Excellent

Ricky

Stayed 1 night in Apr 2022

6/10 Okay

Lovell

Travelled with family
Liked: Cleanliness, staff & service
The room was unbearably HOT.
Stayed 2 nights in Dec 2021

10/10 Excellent

Min Young

Stayed 1 night in Dec 2021

4/10 Poor

John

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Too hot to handle
The hotel and rooms are nice. The biggest problem that we had was the temperature. The rooms are not individually temperature controlled so our room was blazing hot. The first night the staff gave us a fan that you filled with ice (which felt like 1930). It was unbearable. The second night we asked the staff to move rooms and they said there were no other rooms available and they agreed that the room was very hot (measured at 78 F); they stated other guests complained it was too cold. We happy said "we will trade them", but they did not laugh. We were given another room which was slightly cooler (74 F) and we slept there our last night. The staff was helpful enough but our experience was miserable. We did not receive any compensation. We also ate dinner at the restaurant and the failed to bring our desserts and coffee with our dinner sets. It was not worth bringing it up to them. They also could not make a Manhattan coctail with a fully stocked bar. If it was not on the exact menu then it was not do-able (common in Japan). If we had not had the temperature problems I would have given this hotel a very good rating but we were exhausted every morning because we would sweat all night.
Stayed 2 nights in Nov 2021

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo holiday in Kumamoto
Three night stay in Kumamoto for a quick getaway. Crowne Plaza was easy to check into, drop bags, and head out to site see. Clean and mostly comfortable; the beds in Japan are always to hard. Location is good. One stop away from the JR/Shinkansen station and easy to walk if you want. Also a few stops on the tram away from shopping, restaurants and bars. Considering the low cost per night, would definitely stay again.
Stayed 3 nights in Dec 2020

6/10 Okay

John Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wifi was very poor. Not useable for business.
Stayed 2 nights in Nov 2020

4/10 Poor

Peter

Business traveller
Liked: Cleanliness
The front desk staff might have been overwhelmed for a change, but the forgot to give me my wifi access code and were just not helpful.
Stayed 1 night in Sep 2020

10/10 Excellent

Ichiro

Business traveller
Liked: Cleanliness, staff & service, amenities
The hotel was very clean and gorgeous. The tram station is nearby and it was easy to access to the central town.
Stayed 1 night in Jun 2020

10/10 Excellent

Luba

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2020

10/10 Excellent

Pik Kwan Peggy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020

10/10 Excellent

Lai Sik Sandy

Liked: Staff & service
Stayed 2 nights in Feb 2020