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Refugio Amazonas

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Refugio Amazonas

Bar (on property)
Garden
Front of property - evening/night
Lobby
Amazon Suite

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Free airport shuttle
    Free airport shuttle
  • Bar
    Bar
  • Spa
    Spa
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
Rio Tambopata, Tambopata, Madre de Dios
  • Tambopata National Reserve
    1 min walk
  • Lac Sachavacayoc
  • Puerto Maldonado Plaza de Armas
  • Puerto Maldonado (PEM-Padre Aldamiz Intl.)

Room options

View all photos for Amazon Suite

Amazon Suite | View from room

Amazon Suite

  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Rainforest Comfort Twin Room

Premium bedding, in-room safe, desk, laptop workspace

Rainforest Comfort Twin Room

  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 85 sq m
  • Sleeps 2
  • 2 Double Beds

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The price is NZ$474
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includes taxes & fees
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About the area

Tambopata

When you stay at Refugio Amazonas in Tambopata, you'll be on the riverwalk and steps from Tambopata National Reserve. .This family-friendly inn is within the vicinity of Lac Sachavacayoc.
View more Inns in TambopataOpens in a new window

What's nearby

  • Tambopata National Reserve - 1 min walk - 0.0 km

About this property

Refugio Amazonas

Family-friendly inn with airport shuttle service and spa services
Refugio Amazonas offers 32 accommodations, which are accessible via exterior corridors and feature designer toiletries and complimentary toiletries. Rooms open to balconies. Beds feature premium bedding. Business-friendly amenities include desks and safes. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 32 guestrooms. Rooms have private balconies. Conveniences include safes and desks, and housekeeping is provided daily.
Relax and unwind with massages, body treatments, and facials. This inn also features concierge services, gift shops/newsstands, and a television in a common area.
You can enjoy a meal at the restaurant serving the guests of Refugio Amazonas, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is complimentary at scheduled times.
Refugio Amazonas has a restaurant on site.

Languages

English, French, German, Italian, Spanish

Property amenities

Parking and public transport

  • Free return airport shuttle
  • Airport shuttle at scheduled times

Food and drink

  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • Bike rentals
  • Boat tours
  • Ecotours
  • Hiking/biking trails
  • Kayaking
  • Motorised watercraft
  • Mountain biking
  • Playground
  • Spa services

Family friendly

  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised childcare (surcharge)

Conveniences

  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • A meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body treatments
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in start time: 10 AM; Check-in end time: 1:30 PM
Contactless check-in available

Check-out

Check-out before 7:30 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Property Registration Number 20199904192

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Refugio Amazonas
Refugio Amazonas Inn
Refugio Amazonas Inn Tambopata
Refugio Amazonas Tambopata
Refugio Amazonas Hotel Puerto Maldonado
Refugio Amazonas Inn
Refugio Amazonas Tambopata
Refugio Amazonas Inn Tambopata

Refugio Amazonas Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 15 out of 23 reviews" "
Rating 8 - Good. 5 out of 23 reviews" "
Rating 6 - Okay. 0 out of 23 reviews" "
Rating 4 - Poor. 1 out of 23 reviews" "
Rating 2 - Terrible. 2 out of 23 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

6.0/10

Amenities

8.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Yadira

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our experience was amazing! This was an experience that I have always dreamed about. The guides for the excursions were the best. They were so knowledgeable and friendly. I will never forget all the beautiful sounds that you wake up to in the rainforest. The lodge was very eco friendly and the rooms were very clean. The rooms only have three walls so it is normal to find an insect here and there. I will definitely be returning.
Stayed 2 nights in Apr 2022

8/10 Good

Sherry, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Refugio Amazonas is well organized by Rainforest Expedition, all transportation, meals and activities arranged thoughtfully, all staff and guides are friendly and attentive. It's beautifully designed and integrated with its rainforest surrounding. You get the full rainforest experience, falling asleep to the the sound of rain at night, being woken up by birds' singing in the morning, being taken to explore the jungle or river, and being pampered with healthy meals in the between. The food is good, well presented in buffet style, not a big selection as it's deep in the Amazon, but very fresh and tasty, always ended with excellent desert; a different menu is served everyday, and the menu and recipes are on display for anyone who is interested in. We were very "lucky" to get the true RAINforest experience as it had been raining heavily during our entire 3 day stay, which is not unexpected. Somehow starting from the 2nd day the temperature dropped to as low as 15C(according to our guide it's caused by the cold current from Patagonia during the transition from raining season to dry season), which caught us completely off guard. Being wet and cold, we put on all our clothings, still felt freezing, the staff quickly came to rescue giving everyone hot water bags and extra blankets to keep warm. Our guide arranged our group to go see macaw clay lick in Chuncho on the 3rd day. We left at 5am in heavy rain, took 4 hour round trip boat ride with the gusty wind, waited for more than 1 h
Stayed 3 nights in Jun 2018

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Great activities. Great guides. Room was not cleaned everyday (I believe they just forgot).
Stayed 3 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Once in a lifetime experience
Would go there again in a minute. The guides, staff, itinerary was amazing. Just remember you are in the middle of nowhere so internet can be spotty, electricity is on during certain hours but worth it
Stayed 3 nights in Jul 2017

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unforgettable!
Amazing stay, Refugio Amazonas is a beautiful lodge - you're guaranteed to have a wonderful time! The rooms are spacious and well presented, comfortable and airy as they are open to the rainforest. The lodge is very well run from collection at the airport to the time you leave - the manager Carlos has it running like clockwork. The guides are absolutely fantastic too, and each group will have someone dedicated to them for the duration of their stay - my wife and I had Boris who was brilliant and he made our stay an unforgettable experience.

4/10 Poor

Igor, New York

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Overpriced for what it is, no privacy!!
We stayed in much better remote jungle lodge in Iquitos for the same price. Food bland and not enough, cafeteria style with 2 options, ran out every night because staff + scientists eat it too -- 5 minutes after guests get theirs -- DONT BE LATE and get everything at once!! ran out nightly. Rooms have no privacy, 10 rooms under one roof with dividing walls that don't reach ceiling. You hear your neighbors whispering and every drop in the toilet -- not exactly the sounds of nature we were expecting. No ceiling fans in common areas, so food has flies and bees all over it during the mornings and day. Boardwalks slippery when wet, easy to split your head open when walking barefoot -- they don't allow boots in the common areas or boardwalks, I suppose too lazy to clean. Long walk (10-20 minutes) with A LOT of steps when you arrive by boat through the jungle, which is OK, except no one helped us with bags upon arrival or greeted us, we had to walk all the way to the lodge. Staff's kid taking up space in the common areas every single day and night, watching videos -- unprofessional. Bottled toiletries not eco-friendly. Toilets had bullet ants crawling all over at night. These guys have a very painful sting, made going to the bathroom at night an adventure. We didn't feel the place was catering to guests as much as it was catering to the staff and researchers. Would not recommend to friends and family, and would not spend more than $200 for the experience.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
refugio Amazonas
For a jungle resort this is done up nicely. The atmosphere was awesome and we got a good jungle feel. We were pleasantly surprised that were not as many mosquitos as we had anticipated but we also wore good bug dope. Staff were all friendly and accommodating and the activities suited the surroundings. This is the jungle.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing guides, unforgettable experience!
The Refugio Amazonas is truly unforgettable. The experience of living in the jungle, and being in the presence of natural beauty, and learning so much about the rainforest environment from the knowledgeable guides is very unique and enriching. Be prepared for true wilderness - heat, rain, bugs, critters, mud - and enjoy it.

8/10 Good

Cliff, Vernon, BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Looking for an adventure?
If you are wanting privacy this isn't the place! But Wow what an amazing experience! It's pretty much like sleeping under the stars! The whole experience from the daily treks, to the food, to the sleeping conditions was truly a great way to experience the jungle for the first time.

10/10 Excellent

Kory, los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
rainforest adventure!
Very cool hotel and great experience. Only critique is that we only had the option of leaving on the 7am boat even though we didn't need to be back to Puerto Maldonado till 8pm. It would have been nice to have a few extra hours in the hotel that morning. They kept us so busy we didn't have anytime to enjoy the hotel. There were some pretty nice looking hammocks that got no use. Really fun adventure otherwise!

10/10 Excellent

Kelly, Dallas, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcome to the Jungle!
Our family of six had a fantastic visit to Refugio Amazonas. Set in the heart of the rain forest, the location is a great place for those wanting to get up close to nature. The lodge combines an authentic experience - rooms open directly to the jungle and you sleep under mosquito nets - with luxury. Our meals were a great introduction to Peruvian cuisine from throughout the country. The staff could not have been better. From the meal service, to the bar, the hotel staff were exception. However, the highlight was our guide Cesar. Courteous, professional, and passionate, he couldn't have been a better ambassador for the hotel and the beautiful country of Peru. His ability to find birds and animals in the rain forest (not always an easy task) was truly amazing. We cannot recommend the Refugio highly enough, and we look forward to our next visit (where we will hopefully again have monkeys directly outside the lodge eating nuts!).

8/10 Good

Nazar, New york

Liked: Staff & service, room comfort
Great experience everyone should have
My girlfriend and I are in our mid 30s from nyc and stayed at Refugio for 3 nights in November 2014. Pros: 1. Considering the alternatives, if you go to the Amazon I don't think you'll find a better place in terms of infrastructure. 2. Very organized. Our flight was late getting and they had to arrange special transfer just for us. 3. Great guide and cool family style dinners Cons: 1. Can get very hot and humid in the summers with no fan relief and obviously no A/C 2. Know what you're getting into. There will be bugs everywhere in your room. It's the jungle after all.

10/10 Excellent

M, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place in the jungle!
Wonderful place in the middle of the amazon, our guide was intelligent, funny and engaging. The staff were accomodating and concerned throughout. Highly recommend!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great experience
it is not a normal hotel stay, but an experience in a jungle lodge

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place if you like nature
You need to be reasonably fit and not expect luxury it is all good but basic. You can only go out of the area with a guide and are busy with local trips on the boat and on foot. A lot of walking through the jungle. Make sure you bring plenty of changes of clothes especially if it is likely to rain, need good rain gear.

2/10 Terrible

Richard, Hawaii

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recurring nightmares from this stay
Very poor & immature management that will laugh at your issues.Yes, this is in the jungle and yes you can expect mosquitoes - however, what you shouldn't have to expect or accept is bed bug bites and the real possibility that you will take some away with you. The manager suggested that the slow-moving rat I found in the bathroom was our fault as we might have had food in the room (we did not), and when I told him there was no food, he then said it must be the neighbor in next room. Funny though that the hotel puts RAT BAIT in the bathroom behind the shower stall (where most guests won't see it). They ration food - almost every meal they ran out of food! Bottom line - this place was very expensive and very very awful. Huge mistake to stay here.

2/10 Terrible

Richard, Honolulu

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bed bugs
Stay away from this place if unless you don't mind bed bugs, rats in your room, limited menu and not enough food to feed everyone. Management has bad attitude. Extremely expensive and even without the bed bugs not a good value. Bed bugs will leave you itching for days, you may get 30 or more bites a night and there's a fair chance you will have bed bug hitch hikers in your belongings to remind you long after you've left of your mistake of staying here.

10/10 Excellent

Stephanie, Long Beach, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Lodge!
This lodge gives you everything you want regarding the rustic Amazon feel with all the amenities. It is a wonderful lodge with plenty to do and see and good food. It was a great experience!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
This was the highlight of our 4 week journey through South America. The amount of wild life we saw, coupled with the knowledge of the guides who accompanied us to the service at the lodge was simply amazing. The rooms were in keeping with the surroundings - loved the outdoor feel to them, but didn't particularly like the lack of light in the rooms when the sun went down. Only kerosene lamps and 2 candles. The buffet meals were great and unique to the area. Would certainly have liked to have stayed longer.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Natur pur im Regenwald mit schönem Ambiente
Schöne Lodge mitten im Regenwald mit freundlichem Personal, gutem Essen und tollen Ausflügen in die Natur.

10/10 Excellent

Claudia, Lima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rodeados de vida
Hermoso lugar

10/10 Excellent

Lotte, Aarhus C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flot Lodge midt i junglen
Flot hotel og flotte hotelværelser midt i Junglen. Hotelværelserne er åbne verandaer ud til junglen. Maden er en lille buffet. Når du booker hotellet bliver du automatisk tilknyttet ture ud fra hotellet. Vi bookkede 3D/2N og følte at dette var rigeligt selvom turen med bus og båd dertil tager 3 timer. husk varmt tøj til bådturen da det kan blive lidt koldt når båden kommer op i fart.