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Excelsior Palace Hotel

4.0 star property

Photo gallery for Excelsior Palace Hotel

Bar (on property)
Interior
Exterior
Property grounds
2 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Parking available
  • Pet-friendly
  • Pool
  • Room service

Explore the area

Map
Via Toselli 8, Taormina, ME, 98039
  • Corso Umberto
    ‪1 min walk‬
  • Palazzo dei Duchi di Santo Stefano
    ‪1 min walk‬
  • Porta di Catania
    ‪2 min walk‬
  • Taormina (TFC)
    ‪6 min walk‬

Room options

View all photos for Single Room

Egyptian cotton sheets, premium bedding, down duvets, minibar

Single Room

  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Sea View (Elegance)

Double Room, Sea View (Elegance)

Double Room, Sea View (Elegance)

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room

Egyptian cotton sheets, premium bedding, down duvets, minibar

Double or Twin Room

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About the area

Taormina

With a stay at Excelsior Palace Hotel, you'll be centrally located in Taormina, steps from Palazzo dei Duchi di Santo Stefano and Porta di Catania. .This family-friendly hotel is 0.2 mi (0.3 km) from Piazza del Duomo.

What's nearby

  • Corso Umberto - 1 min walk
  • Porta di Catania - 2 min walk
  • Piazza del Duomo - 3 min walk
  • Taormina Cable Car - 13 min walk
  • Greek Theatre - 16 min walk

Getting around

  • Taormina Giardini Station - 9 min drive
  • Fontanarossa Airport (CTA) - 64 min drive

Restaurants

  • ‪L'Arco - ‬2 min walk
  • ‪Villa Zuccaro Taormina - ‬3 min walk
  • ‪La Pignolata Guinness Cannoli - ‬2 min walk
  • ‪Fanaberia - ‬4 min walk
  • ‪Da Cristina - ‬4 min walk

About this property

Excelsior Palace Hotel

Family-friendly Taormina hotel in Taormina City Centre with 2 restaurants
Excelsior Palace Hotel offers 79 air-conditioned accommodations with minibars and safes. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. LED televisions come with satellite channels. Bathrooms include bathtubs or showers, designer toiletries, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 79 air-conditioned rooms featuring minibars and LED televisions. Your bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and bidets.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a rooftop terrace and a garden. This Belle Époque hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). The shuttle (surcharge) will take you to the nearby beach or shopping center.
Enjoy international cuisine at Excelsior Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. Mingle with other guests at the complimentary reception, held daily. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Continental breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Taormina? This hotel has 151 square feet (14 square meters) of space consisting of a conference center and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
A complimentary manager's reception is offered each day.
Excelsior Restaurant - This restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Panoramic Restaurant - This poolside restaurant specializes in local cuisine and serves brunch, lunch, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered valet parking on site (EUR 15 per day)
  • Limited on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Limo/town car service
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 19 per person
  • 2 restaurants and 2 coffee shops
  • 1 poolside bar and 1 bar
  • Free daily reception
  • Room service available

Restaurants on site

  • Excelsior Restaurant
  • Panoramic Restaurant

Things to do

  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (151 square feet of space)
  • A meeting room

Outdoors

  • Beach cabanas (surcharge)
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Bath or shower
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • LED TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Up to 22 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (31 December) Gala Dinner per adult: EUR 150
  • New Year's Eve (31 December) Gala Dinner per child: EUR 150 (up to 18 years old)
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 10 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 19 per person
  • Airport shuttle fee: EUR 140 per vehicle (one-way, maximum occupancy 3)
  • Uncovered valet parking fee: EUR 15 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Excelsior Palace Hotel
Excelsior Palace Hotel Taormina
Excelsior Palace Taormina
Hotel Excelsior Palace
Excelsior Palace
Excelsior Palace Hotel Taormina, Sicily
Excelsior Palace Hotel Hotel
Excelsior Palace Hotel Taormina
Excelsior Palace Hotel Hotel Taormina

Excelsior Palace Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 154 out of 290 reviews
Rating 8 - Good. 87 out of 290 reviews
Rating 6 - Okay. 33 out of 290 reviews
Rating 4 - Poor. 15 out of 290 reviews
Rating 2 - Terrible. 1 out of 290 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

PS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

George

Property is tired and worn people and services are fine
Stayed 3 nights in Nov 2024

8/10 Good

Carmen

Stayed 3 nights in Oct 2024

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every day was perfect
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good vibes, great pool
The pool and grounds are gorgeous. Nice staff. Patio with insane view of Etna. Right at the end of the Corso Umberto, so you are really close to all the restaurants and shops, but it’s quieter at this hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Rossi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great location
Stayed 1 night in Sep 2024

10/10 Excellent

svetlana

Travelled with family
Liked: Cleanliness, staff & service, amenities
We stayed 6 nights in August . It is a very elegant historical building and the proximity to the city center is great . The breakfast was delicious , and the staff are so accommodating . The pool area is gorgeous overlooking Mt Etna The hotel location is the best
Stayed 6 nights in Aug 2024

8/10 Good

Jane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The pool is great for when midday is too hot to explore the city. Dining, pool, and housekeeping staff are kind, though front desk/receptionist not so much. There was a wedding reception one of the nights during our stay and since our room was just above the banquet hall, it was a bit noisy. The tub/shower configuration isn't ideal and leads to very wet floors but is manageable. Overall we had a pleasant stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Gail

Liked: Cleanliness
Stayed 2 nights in Sep 2024

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms, great breakfast, views of Etna. Customer service inconsistent.
Stayed 2 nights in Sep 2024

8/10 Good

Paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location but property needs some renovations in the rooms, (for a more comfortable stay.
Stayed 4 nights in Aug 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic!!!
Stayed 7 nights in Aug 2024

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our tenth visit to this lovely hotel. We love it here and the rooms are lovely and comfortable and the staff are delightful. Nothing is too muich trouble. The pool is fantastic We will be back! :-)
Stayed 7 nights in Aug 2024

10/10 Excellent

Karen

Stayed 3 nights in Jul 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We love coming back to this hotel every time we come to Sicily. The service is outstanding, the rooms excellent, the poo amazing. All the staff are also wonderful to me and my children. Looking forward to next years trip already
Stayed 3 nights in Jul 2024

6/10 Okay

Carla

Travelled with partner
Liked: Staff & service
The property is tired however the location is excellent. We dined at the hotel and the service and food was excellent. Our waiter Ivan was professional and attentive and certainly made our dining experience memorable.
Stayed 4 nights in Jun 2024

8/10 Good

sharona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A gorgeous property with spectacular views and a beautifil pool area
Stayed 2 nights in Jun 2024

8/10 Good

Beverlie

Liked: Cleanliness, staff & service
Stayed 5 nights in Jun 2024

10/10 Excellent

anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a nice older style feel to it and a fabulous swimming pool amenity on a private headland offering brilliant views of the coast and Etna
Stayed 2 nights in Jun 2024

10/10 Excellent

Kenneth

Liked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room. The hotel has a lot of charm and we had a great view of Mount Etna.
Stayed 1 night in Mar 2024

10/10 Excellent

Ellis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A grand hotel in a great location. Interior slightly sparse and dated but clean and mostly functional. Only meaningful complaint is WiFi in the rooms is non-existant - works fine in the lobby, but not at all in the room. Very inconvenient. Breakfast buffet is excellent. The lower gardens are beautiful, well-maintained, have spectacular views and relaxing - absolutely do not miss them!
Stayed 2 nights in Apr 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel with old world charm… A perfect setting for a beautiful place!
Stayed 2 nights in May 2024

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, clean and well appointed room and great service, breakfast is very good and the hotel feels safe and classy. Great pool. Superb location. Overall excellent.
Stayed 4 nights in Mar 2024