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Sofitel Kia Ora Moorea Beach Resort

5.0 star property

Photo gallery for Sofitel Kia Ora Moorea Beach Resort

Premium bedding, pillow-top beds, free minibar, in-room safe
Aerial view
View from property
2 restaurants, breakfast served
Superior Bungalow, 1 King Bed, Overwater

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • On private beach
  • Spa
  • Breakfast available
  • Laundry

Explore the area

Map
Bp 28 Maharepa, Moorea-Maiao, Windward Islands, 98728
  • Toatea Lookout
    ‪10 min walk‬
  • Moorea Green Pearl Golf Course
    ‪4 min drive‬
  • Temae Beach
    ‪11 min drive‬
  • Moorea (MOZ-Temae)
    ‪15 min walk‬

Room options

View all photos for Superior Bungalow, 1 King Bed, Ocean View

Superior Bungalow, 1 King Bed, Ocean View

Superior Bungalow, 1 King Bed, Ocean View

  • 31 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Bungalow, 1 King Bed, Beachfront

Luxury Bungalow, 1 King Bed, Beachfront

Luxury Bungalow, 1 King Bed, Beachfront

  • 46 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Bungalow, 1 King Bed, Beach View, Garden Area

Premium bedding, pillow-top beds, free minibar, in-room safe

Luxury Bungalow, 1 King Bed, Beach View, Garden Area

  • 46 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Overwater

Premium bedding, pillow-top beds, free minibar, in-room safe

Luxury Room, 1 King Bed, Overwater

  • 51 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Bungalow, 1 King Bed, Garden View

Luxury Bungalow, 1 King Bed, Garden View

Luxury Bungalow, 1 King Bed, Garden View

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Bungalow, 1 King Bed, Overwater

Superior Bungalow, 1 King Bed, Overwater

Superior Bungalow, 1 King Bed, Overwater

  • 31 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Hilton Moorea Lagoon Resort and Spa

  • On private beach
  • Pool
  • Spa
  • Parking included
4.5 out of 5, Wonderful, (1004)
The price is NZ$1,084
for 1 room
includes taxes & fees
20 Feb - 21 Feb
Hilton Moorea Lagoon Resort and Spa

About the area

Moorea-Maiao

Located in Moorea-Maiao, Sofitel Kia Ora Moorea Beach Resort is on the boardwalk/promenade, a 4-minute drive from Moorea Green Pearl Golf Course and 11 minutes from Temae Beach. .This beach resort is 5.7 mi (9.2 km) from Afareaitu Waterfall and 10.1 mi (16.3 km) from Ta'ahiamanu Beach.
View more Resorts in Moorea-MaiaoOpens in a new window

What's nearby

  • Toatea Lookout - 10 min walk
  • Moorea Ferry Terminal - 4 min drive
  • Moorea Green Pearl Golf Course - 4 min drive
  • Temae Beach - 11 min drive
  • Afareaitu Waterfall - 12 min drive

Getting around

  • Moorea (MOZ-Temae) - 3 min drive

Restaurants

  • ‪Pure - ‬1 min walk
  • ‪Arii Vahine - ‬18 min drive
  • ‪Bar Toatea - ‬17 min drive
  • ‪Carameline - ‬8 min drive
  • ‪Eimeo Bar - ‬18 min drive

About this property

Sofitel Kia Ora Moorea Beach Resort

Luxury resort on the beach, with outdoor pool
Sofitel Kia Ora Moorea Beach Resort offers 110 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and espresso makers. Rooms open to furnished patios. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Rooms have detached private bathrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and coffee/tea makers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the resort include a private beach and an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 110 air-conditioned rooms featuring free minibar items and flat-screen televisions. Your pillowtop bed comes with premium bedding. Rooms have private furnished patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Detached private bathrooms with showers feature rainfall showerheads and designer toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After a day at the private beach, you can enjoy other recreational amenities including an outdoor pool and bicycles to rent. Additional amenities at this Colonial resort include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at PURE, one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge, the beach bar, or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
PURE - This beachfront restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
K - Overlooking the ocean, this restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Vue - Overlooking the ocean and pool, this cocktail bar serves lunch, dinner, and light fare. Happy hour is offered. Open daily.
Beach Bar - This cocktail bar is located on the beach. Happy hour is offered. Open daily.
Late night fare is available from room service (during limited hours).

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, Italian, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: XPF 4000 for adults and XPF 2000 for children
  • 2 restaurants
  • 1 beach bar, 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • PURE
  • K
  • Vue
  • Beach Bar

Things to do

  • Bike rentals
  • Full-service spa
  • Kayaking
  • Outdoor pool
  • Scuba diving
  • Snorkelling
  • Yoga classes

Family friendly

  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace
  • Vegetable garden

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - on the beach
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height plug sockets in bathroom
  • No lift (single-level property)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • Beach towels
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Feather duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Private bathroom (not in room)
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free minibar

More

  • Access via exterior corridors
  • Bulk dispenser for toiletries
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • In-room massage
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must transfer to the property via airplane or boat and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property offers roundtrip transfer service to Moorea ferry terminal. This property offers roundtrip transfers from Aéroport de Moorea Temae (MOZ). Guests must arrange their own transfers to the island of Moorea by ferry or plane.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per adult: XPF 17600
  • Christmas Eve (24 December) Gala Dinner per child: XPF 8800 (from 3 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: XPF 29800
  • New Year's Eve (31 December) Gala Dinner per child: XPF 14750 (from 3 to 11 years old)
  • A tax is imposed by the city: XPF 200.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately XPF 4000 for adults and XPF 2000 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
For safety reasons, children under 12 years old are not allowed in overwater bungalows. Minors under the age of 18 must be accompanied by an adult who exercises parental authority while in overwater bungalows.

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sofitel Moorea Ia Ora Beach Resort Moorea-Maiao
Sofitel Moorea Ia Ora Beach Resort
Sofitel Ora
Sofitel Ora Resort
Sofitel Ora Beach Resort
Sofitel Ora Beach
Sofitel Moorea Ia Ora Beach Resort French Polynesia
Maharepa Sofitel
Sofitel Moorea Beach Resort
Sofitel Maharepa
Sofitel Moorea Ia Ora Beach Hotel Maharepa
Sofitel Moorea Ia Ora Beach Moorea-Maiao
Sofitel Moorea Ia Ora MooreaM
Sofitel Kia Ora Moorea Beach
Sofitel Moorea Ia Ora Beach Resort
Sofitel Kia Ora Moorea Beach Resort Resort
Sofitel Kia Ora Moorea Beach Resort Moorea-Maiao
Sofitel Kia Ora Moorea Beach Resort Resort Moorea-Maiao

Sofitel Kia Ora Moorea Beach Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 359 out of 537 reviews
Rating 8 - Good. 106 out of 537 reviews
Rating 6 - Okay. 46 out of 537 reviews
Rating 4 - Poor. 9 out of 537 reviews
Rating 2 - Terrible. 17 out of 537 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous overwater bungalow with magical snorkeling right off our own deck. Lovely staff, fun tours.
Stayed 4 nights in Oct 2024

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
This place was Heaven on earth! I had the best location! It may not have been beach front (they were all sold out), but my luxury garden bungalow with ocean view was perfect! I was still able to see the beach while laying on my bed or on my porch, and that was all I really needed. Plus, it was also the perfect location because I was right next to the beach bar and a hammock and the ice machine! Sometimes I felt like I was the only one there. So it was really nice! And bed was super comfortable! The room and property may need a little renovation, but they’re all small little things. The room was still beautiful and spacious! And I loved that they accommodated my needs! I don’t really drink beer, so they replaced by daily drinks with pineapple juice! Which was perfect for the rum I bought at the airport lol And I enjoyed the little touches like the beautiful flowers all around the room and of course the yummy surprise of macarons! Overall, it was a beautiful and pleasant stay! I will for sure be back! Māuruuru, Sofitel!
Stayed 4 nights in Oct 2024

10/10 Excellent

Aung

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely the closest resort to the ferry terminal. The place was fully booked when we were there but it never seems too crowded. The concierges are very helpful for helping us plan activities. Googling, watching travel vlogs or reading reviews can only cover so much information. Always better to talk to a local about activities for the day. Things I didn’t know before my visit: - snorkel gear, kayaks and pedal board rentals are included with the room - there’s a scooter rental right there in the parking lot (ask the concierge about booking) - room service meals come in a canoe(for overwater bungalows). We didn’t get it ourselves but some of our neighbors did. - The breakfast buffet is very good but dinner can vary based on what you order. If you don’t want to eat dinner at the hotel every day, there’s a food truck about a mile south from the hotel that has excellent food and less than half the price of hotel restaurant The rest of the staff are very friendly and helpful too.
Stayed 4 nights in Oct 2024

10/10 Excellent

Donald Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Melissa Camille

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sofitel is the most beautiful resort in Moorea. The beach front bungalow was a dream come true. It’s so dreamy and serene. The service was amazing, every server was more than accommodating , they welcomed us with a smile, and they treated us so well! 5 star service ! There are plenty of activities in the resort such as kayaking , paddle board, jet skis, scooter snorkeling, diving and plenty more! I love this place so much this is the second time we have made a trip out here. The rooms are beautiful and the beds are so comfortable. It was so difficult to leave the Sofitel!
Stayed 5 nights in Sep 2024

10/10 Excellent

Patrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
From the time we arrived to the time we left, we had a pleasant experience. We had an over the water bungalow. Plenty of room. I am sure in its heyday, this hotel was top notch. Yes, the rooms are a bit worn and could use an update or fix minor things in the rooms (Mine needed a blind wand). But we enjoyed our room. Overall, the bungalows could have been a little less in price. Enjoyed the breakfast buffet. Both omelet chefs was very attentive especially the one that was very animated when cooking. The staff was very helpful and nice but some of the guests to be rude. Yes, I said it. The staff nice, some guests rude. Saying please and thank you goes a long way. Snorkeling was great. Had dinner in the restaurant the first night. Service was great but did not care for the food. I had the parrot fish and truffle mac and cheese. My boyfriend had seafood something. We had a car so after that we ate outside the hotel. There is a water refill station. The minibar was stocked with 1 each Coke Cola, Sprite and pineapple juice. 2 beers and 2 sparkling water. Espresso/coffee machine and teas. It is restocked everyday. Although he does not belong to the hotel, there was a black and white dog that was joy to pet. Very friendly. Watch him as he watches what's in the lagoon. He barked when he spotted a stingray!!!! I brought a pendant from Pearl Romance. Salesperson Marie was great! Highly recommend.
Stayed 3 nights in Aug 2024

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location in Moorea with wonderful on site snorkeling. We stayed in a beach front hut. It had a large porch facing the ocean, a large room and decent size bathroom. A stocked mini bar with two beers, waters and juice that is restocked daily. The bed was very comfortable and the AC was well maintained. The restaurant on site was delicious. We are there twice daily for 3 days and all the meals were wonderful.
Stayed 3 nights in Aug 2024

10/10 Excellent

Valerie

Stayed 1 night in Jul 2024

10/10 Excellent

DAVID WAYNE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome. The property is beautiful. I definitely recommend this hotel!
Stayed 2 nights in Jul 2024

10/10 Excellent

Jessica

Liked: Staff & service
Stayed 3 nights in Jul 2024

8/10 Good

Stoja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

Kamal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay for three days. Wish we had time to stay longer
Stayed 4 nights in Jul 2024

10/10 Excellent

Donna, Gardena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful!!
Stayed 1 night in Jun 2024

10/10 Excellent

Alan

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I really enjoyed my stay, All thé staff was great and thé property was beautiful.
Stayed 2 nights in Jun 2024

10/10 Excellent

GUSTAVO GUTIERREZ, BAKERSFIELD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would love to come back!
Stayed 2 nights in Jun 2024

10/10 Excellent

Rajesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

MELINA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property!
Stayed 3 nights in Apr 2024

10/10 Excellent

Michelle, Carlsbad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sofitel is our new go to vacation spot. Absolutely incredible, and highly recommend the oceanview properties!
Stayed 3 nights in May 2024

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Needs Work
Hotel staff, especially at the front desk, were not very accommodating or helpful. Restaurant staff was fantastic. The hotel needs a meaningful investment refurbishment - the pool has pieces that are falling apart.
Stayed 3 nights in May 2024

10/10 Excellent

Theresa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The resort, the staff, the food, and the entire stay was absolutely amazing!
Stayed 2 nights in May 2024

8/10 Good

Shaman

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Overall, we enjoyed our stay at the Sofitel from 5/10-5/14. The property was clean, the staff was friendly, and the beach/snorkeling were incredible. We would stay at the Sofitel again, simply because of the beach/snorkeling. For first time visitors, I would call out the following to help set expectations 1) Dining: The food options are limited. For Breakfast, the buffet is fantastic and filled with all sorts of options. There is something for everyone. For Lunch/Snacks: You are limited to the Beach Shack menu, Pure, and the Hotel Bar. Drinks are not an issue, there is an abundance of alcohol and fruit drinks. For Dinner, the Sofitel has some partnerships with some restaurants and offers a car service so you can eat outside of the hotel grounds. You can order food from outside to be delivered or you might want to rent a car to explore other parts of the island. 2) Hotel Room Cleaning: We had to call and specifically request to get our room cleaned each day. Even though we put out the sign requesting cleaning, it wasn't until we actually called the front desk that someone came. The only reason this left a bad taste is because we were at the beach and even though we tried so hard not to track sand inside the bungalow, it inevitably happened. 3) Make sure you have mosquito repellant. Many of the rooms require you to walk through the gardens or the beach, and we did get bitten at night on our way to dinner/show.
Stayed 4 nights in May 2024

4/10 Poor

Stephen, Portola Valley

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This hotel is very expensive given that it is in real need of significant renovation. There is evidence of lots of wear and tear in the rooms, and walkways. The staff are very friendly, but some waiters seemed untrained. Bar food, beach food and drinks were very highly priced. Beach food was horrid. The beach is only part sandy with lots of broken and sharp coral, so you need beach shoes. The pool looked very tired and dirty and seemed little used. Overall the hotel had a very run down feel. We also stayed at the Hilton on the main island, and Bora Bora by Pearl resorts, both of which put this hotel into very sharp contrast.
Stayed 1 night in May 2024