Relais & Chateaux Hotel Castel Fragsburg Merano, ITA - Best Price Guarantee

Room type	Options	Nightly price	Book
Deluxe Double Room 25 square metres 1 Double Bed Room sleeps 2 guests (up to 1 child) Room cleanliness: Exceptional! 4.9 1 Double Bed 269-sq-foot individually decorated room, balcony with garden views Layout - Separate sitting area Internet - Free WiFi Food & Drink - Room service (limited) and minibar (fees may apply) Sleep - Hypo-allergenic bedding, a pillow menu, turndown service, and bed sheets Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers Practical - Safe, desk, and phone Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available Non-Smoking		Select dates to see price
Other room types
Superior Suite 75 square metres 1 Double Bed and 1 Double Sofa Bed Room sleeps 4 guests (up to 3 children) Room cleanliness: Exceptional! 4.9 1 Double Bed and 1 Double Sofa Bed 807-sq-foot individually decorated room, balcony with garden views Layout - Bedroom, living room, and sitting area Internet - Free WiFi Food & Drink - Room service (limited) and minibar (fees may apply) Sleep - Hypo-allergenic bedding, a pillow menu, turndown service, and bed sheets Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers Practical - Safe, desk, and phone; free rollaway/extra beds and free cribs/infant beds available on request Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning Need to Know - Toothbrush and toothpaste not available Non-Smoking		Select dates to see price
Luxury Suite Room with view 85 square metres 1 Double Bed and 1 Double Sofa Bed Room sleeps 4 guests (up to 3 children) Room cleanliness: Exceptional! 4.9 1 Double Bed and 1 Double Sofa Bed 915-sq-foot individually decorated room, balcony with mountain views Layout - Bedroom, living room, and sitting area Internet - Free WiFi Food & Drink - Room service (limited) and minibar (fees may apply) Sleep - Hypo-allergenic bedding, a pillow menu, turndown service, and bed sheets Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers Practical - Safe, desk, and phone; free rollaway/extra beds and free cribs/infant beds available on request Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning Need to Know - Toothbrush and toothpaste not available Non-Smoking		Select dates to see price
Deluxe Suite 45 square metres 1 Double Bed and 1 Double Sofa Bed Room sleeps 4 guests (up to 3 children) Room cleanliness: Exceptional! 4.9 1 Double Bed and 1 Double Sofa Bed 484-sq-foot individually decorated room, balcony with garden views Layout - Bedroom and sitting area Internet - Free WiFi Food & Drink - Room service (limited) and minibar (fees may apply) Sleep - Hypo-allergenic bedding, a pillow menu, turndown service, and bed sheets Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers Practical - Safe, desk, and phone; free rollaway/extra beds and free cribs/infant beds available on request Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning Need to Know - Toothbrush and toothpaste not available Non-Smoking		Select dates to see price
Junior Suite 33 square metres 1 Double Bed Room sleeps 2 guests (up to 1 child) Room cleanliness: Exceptional! 4.9 1 Double Bed 355-sq-foot individually decorated room, balcony with garden views Layout - Bedroom and sitting area Internet - Free WiFi Food & Drink - Room service (limited) and minibar (fees may apply) Sleep - Hypo-allergenic bedding, a pillow menu, turndown service, and bed sheets Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers Practical - Safe, desk, and phone Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available Non-Smoking		Select dates to see price

Hotel Amenities

Lift
Fitness facilities
Wheelchair accessible
Concierge services
Total number of rooms - 24
Number of floors - 6
Number of buildings/towers - 1
Airport transport (surcharge)
Breakfast available (surcharge)
Garden
Library
Health club
Safe-deposit box at front desk
Spa services on site
Multilingual staff
Picnic area
Front desk (limited hours)
Porter
Dry cleaning/laundry service
Internet access - wireless
Full-service spa
Spa treatment room(s)
Steam room
Sauna
Smoke-free property
Outdoor seasonal pool
Pool umbrellas
Tours/ticket assistance
Free WiFi
Year Built – 1624
Number of restaurants - 2
Number of meeting rooms - 4
Number of spa tubs - 1
Snack bar/deli
Free self parking
Free valet parking
Number of bars/lounges - 1
Luggage storage
Train station pickup (surcharge)
Pool sunloungers
Terrace
Babysitting or childcare (surcharge)
Train station drop-off (surcharge)
Electric car charging station
Golf lessons with a pro
Couples/private dining
Private picnics
Farming classes
Vegetable garden
Proposal/romance packages available
Banquet hall
Uncovered parking
Garage
Outdoor furniture
Off-street parking
Bicycle tour information
Vegetarian breakfast available
Locally-sourced food on site (80% or more)
Vegan menu options available
Vegetarian menu options available
Accessible airport shuttle
Accessible train station shuttle
Tile flooring in public areas
Hardwood flooring in public areas

Family Friendly Amenities

Family property
Free WiFi
Snack bar/deli
Laundry facilities
Babysitting or childcare (surcharge)
In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access

Available in some public areas: Free WiFi , Internet access - wireless

Languages spoken

English
German
Italian

Parking

Free self parking , Free valet parking

Room Amenities

Relais & Chateaux Hotel Castel Fragsburg offers 24 accommodations with minibars and safes. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. A pillow menu is available. This Merano hotel provides complimentary wireless Internet access. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Room service (limited hours)
Television
Minibar
Daily housekeeping
Hypo-allergenic bedding available
Phone
Private bathroom
Bathrobes
Free toiletries
Hair dryer
In-room safe
Balcony
Desk
In-room climate control (air conditioning)
Separate sitting area
High-speed internet access
Turndown service
Wireless internet access
In-room childcare (surcharge)
Slippers
Free WiFi
Individually furnished
Individually decorated
Pillow menu
TV size (measurement) inch
Bathtub or shower
Heating
Towels provided
Linens provided
Number of bathrooms: 1
Number of beds 1
Champagne service
Wardrobe
Toothbrush and toothpaste not available
Change of towels (on request)
Change of bed sheets (on request)

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.

Prezioso** - This fine-dining restaurant specializes in Regional cuisine and serves dinner only. Reservations are required.

Restaurant Orangerie - Overlooking the garden, this restaurant serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Room service (during limited hours) is available.

Nearby Things to do

Golfing nearby
Mountain biking nearby
Ski lessons available nearby
Ski equipment rental shops nearby
Golf lessons available nearby
Free bicycles on site
Helicopter/aeroplane tours on site
Hiking/biking trails on site
Yoga classes/instruction on site
Rock climbing nearby
Ropes course on site
Horse riding nearby
Mountain climbing nearby

Spa Services

Body treatments
Facial treatments
Number of treatment rooms 5
Outdoor treatment areas
Couples treatment rooms
Manicures and pedicures
Body wraps
Body scrubs
Aromatherapy treatments
Mud bath in spa
Sauna in spa
Spa tub in spa
Massages
Minimum age to access spa is 14
Hot stone massage
Deep tissue massage
Steam room in spa
Sports massage
Detoxification wrap

Accessibility

Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible on-site restaurant
Wheelchair-accessible lounge

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Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-in time ends at 10:30 PM

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

Children are welcome.
Kids stay free! Up to 3 children 2 years old and younger stay free when using existing bedding.

Pet Policy

Pets allowed for an extra charge of EUR 35 per pet, per night
Dogs only
Service animals are welcome, and are exempt from fees

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

Children stay free

Service animals are allowed

Service animals are exempt from fees/restrictions

Number of children who can stay for free – 3

Front desk opens daily at 7:30 AM

Front desk closes daily at 11:00 PM

Debit cards

Car recommended

Staffed front desk

Smoke detector

LGBTQIA friendly

Children stay free - maximum age 2

Property is cleaned with disinfectant

Staff do not wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

No gap period between guests' stays

Staff temperature checks are not conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property does not follow sanitisation practices of any association

Guest accommodation is not sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is not available

Reservation is not required for facilities on site

Mobile key entry is not available

Food service has been amended for enhanced safety

Property does not offer on-site COVID-19 testing

Property does not require health documentation at check-in

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: EUR 3.40 per person, per night. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

Fee for buffet breakfast: approximately EUR 49 for adults and EUR 49 for children
Airport shuttle fee: EUR 9999 per vehicle (one-way, maximum occupancy 9999)
Airport shuttle fee per child: EUR 9999 (one-way)
Pet fee: EUR 35 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

Castel Fragsburg
Castel Fragsburg Hotel
Castel Fragsburg Merano
Fragsburg
Hotel Castel Fragsburg
Hotel Castel Fragsburg Merano
Hotel Fragsburg
Hotel Castel Fragsburg Relais & Chateaux Merano
Hotel Castel Fragsburg Relais & Chateaux
Hotel Castel Fragsburg Relais Chateaux
Relais Chateaux Hotel Castel Fragsburg
Relais & Chateaux Hotel Castel Fragsburg Hotel
Relais & Chateaux Hotel Castel Fragsburg Merano
Relais & Chateaux Hotel Castel Fragsburg Hotel Merano

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The seasonal pool will be open from April to November.

Pool access available from 7:00 AM to 8:00 PM.

Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Up to 3 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

A car is recommended for transportation to and from this property.

Cashless payment methods are available for all transactions.

Contactless check-in is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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Awards & Affiliations

The property is a member of Relais & Chateaux.

National Rating

Country specific national/official rating the local rating authority

Hotel Castel Fragsburg - Relais & Chateaux

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Luxury hotel with 2 restaurants and a full-service spa

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Hotel Castel Fragsburg - Relais & Chateaux

Hotel Amenities