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Superior Inn Hotel and Conference Centre Thunder Bay

3.0 star property

Photo gallery for Superior Inn Hotel and Conference Centre Thunder Bay

Indoor spa tub
Reception
Breakfast area
Bar (on property)
Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Pet-friendly
  • Room service

Explore the area

Map
555 Arthur St W, Thunder Bay, ON, P7E 5R5
  • International Friendship Garden
    ‪3 min drive‬
  • Fort William Gardens
    ‪4 min drive‬
  • Thunder Bay Museum
    ‪4 min drive‬
  • Thunder Bay, ON (YQT-Thunder Bay Intl.)
    ‪2 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Junior Suite, 1 King Bed with Sofa bed

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Bathtub, Pool View

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Bathtub, Pool View

  • 26.4 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Pool View

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Pool View

  • Sleeps 5
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Poolside

Desk, laptop workspace, blackout curtains, iron/ironing board

Superior Room, 2 Queen Beds, Poolside

  • Sleeps 4
  • 2 Queen Beds

View all photos for Business Room, Multiple Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Business Room, Multiple Beds

  • 28 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

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About the area

Thunder Bay

With a stay at Superior Inn Hotel and Conference Centre Thunder Bay in Thunder Bay, you'll be near the airport, within a 5-minute drive of Lake Superior and International Friendship Garden. .This family-friendly hotel is 1.8 mi (2.8 km) from Redwood Park and 2.1 mi (3.4 km) from St. Paul's Anglican Church.

What's nearby

  • Fort William Gardens - 4 min drive - 3.6 km
  • Thunder Bay Regional Health Sciences Centre - 6 min drive - 6.5 km
  • Intercity Shopping Centre - 6 min drive - 5.7 km
  • Fort William Historical Park - 10 min drive - 9.9 km
  • Lakehead University - 10 min drive - 8.6 km

Getting around

  • Thunder Bay, ON (YQT-Thunder Bay Intl.) - 2 min drive

Restaurants

  • ‪Tim Hortons - ‬3 min drive
  • ‪McDonald's - ‬10 min walk
  • ‪Tim Hortons - ‬19 min walk
  • ‪Little Caesars Pizza - ‬1 min walk
  • ‪Cheer's the Village Pub - ‬3 min drive

About this property

Superior Inn Hotel and Conference Centre Thunder Bay

Family-friendly hotel with a fitness center and a 24-hour front desk
Superior Inn Hotel and Conference Centre Thunder Bay offers 181 accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a waterslide and a fitness center.
Make yourself at home in one of the 181 guestrooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Enjoy a range of recreational amenities, including an indoor pool, a waterslide, and a hot tub. Additional features at this hotel include complimentary wireless internet access, wedding services, and a banquet hall.
Grab a bite at Lake and Spruce, a family restaurant which features a bar/lounge and a pool view. You can also stay in and take advantage of the room service (during limited hours).
Featured amenities include express check-out, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Thunder Bay? This hotel has 15070 square feet (1400 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Lake and Spruce - Overlooking the pool, this family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • Motorhome/coach/lorry parking (free) on site

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Lake and Spruce

Things to do

  • Children's pool
  • Fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Water slide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Free newspapers in reception
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference centre (15070 square feet of space)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Step-free path to entrance
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CAD 85.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Christmas Eve and Christmas Day:
  • Bar/lounge
  • Dining venue(s)
The following facilities are closed on Monday, Tuesday, and Wednesday:
  • Children's pool
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: CAD 85.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Victoria Inn Hotel Thunder Bay
Victoria Thunder Bay
Victoria Inn Hotel Convention Centre Thunder Bay
Victoria Inn Hotel Convention Centre
Superior Conference Thunder
Victoria Inn Hotel Convention Centre
Superior Inn Hotel Conference Centre Thunder Bay
Superior Inn Hotel and Conference Centre Thunder Bay Hotel
Superior Inn Hotel and Conference Centre Thunder Bay Thunder Bay

Superior Inn Hotel and Conference Centre Thunder Bay Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 260 out of 1014 reviews
Rating 8 - Good. 324 out of 1014 reviews
Rating 6 - Okay. 205 out of 1014 reviews
Rating 4 - Poor. 122 out of 1014 reviews
Rating 2 - Terrible. 103 out of 1014 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Tracie

Travelled with family
Liked: Cleanliness
Liked the water slides...but had no idea it was only open on weekends.
Stayed 2 nights in Dec 2024

2/10 Terrible

Can

Travelled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
The hallway has some bad smell. The carpet was dirty.
Stayed 1 night in Dec 2024

10/10 Excellent

Nick, Campbell River

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay at this property every time coming through Thunder Bay great value.
Stayed 1 night in Nov 2024

10/10 Excellent

Koona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Cortney

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place. Staff are amazing. Could do without the crowds outside the front door. All exits in building are alarmed except the front so you have to pass people to come and go.
Stayed 4 nights in Nov 2024

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Dannis

Liked: Cleanliness, staff & service, property conditions & facilities
overall not too bad of a place
Stayed 1 night in Nov 2024

4/10 Poor

Katie

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Reserved a king suite with a pullout couch. Pullout couch was broken, when I called the front desk they informed me that most of their pullout couches are broken. They provided me with a cot. Thankfully the rest of our group didn’t come, there wouldn’t have been enough sleeping space. We got to the pool and they were closing it down to adjust the chlorine levels, they had 3 birthday parties going on and people poolside waiting for the pool to reopen, approx 30/45 mins. The main pool is quite cold. Room temperature was also cold, with no option to adjust it.
Stayed 1 night in Nov 2024

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great check in
Stayed 1 night in Nov 2024

10/10 Excellent

bedah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We been staying here over and over again. Kids love the pools and restaurants are nearby.
Stayed 2 nights in Nov 2024

2/10 Terrible

Hope

Disliked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Doreen

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Nov 2024

10/10 Excellent

Doreen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2024

2/10 Terrible

Chantale

Travelled with family
Hotel did not have a reservation for us, even though I booked it about a week prior. They managed to find us a room but that made the check in a lot longer. The room had 2 sinks in the bathroom, one was completely clogged. The shower doors were off their hinges which made it difficult to take a shower & close the doors properly. A few different outlets didn’t work.
Stayed 1 night in Nov 2024

10/10 Excellent

Darrell

Liked: Cleanliness, property conditions & facilities
👍
Stayed 1 night in Nov 2024

6/10 Okay

Adam, Seven Persons

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
The heating control was inoperable in the room, and it was a pool side room so the window couldn’t open. The temp was like a sauna all night, complained to front desk and they gave us a box fan. All that did was recirculate the hot air around the room. The beds felt like they were older and needed to be swapped, they should probably get memory foam ones instead of coil spring ones.
Stayed 1 night in Nov 2024

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Doreen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Nov 2024

8/10 Good

Pamela

Stayed 1 night in Oct 2024

10/10 Excellent

Shawn

Stayed 1 night in Oct 2024

6/10 Okay

Mari

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Not the worst but not the best.
The check I’m staff were super friendly and very quick. The room was clean but the beds were very uncomfortable. The room was also very warm and we had no way to turn the heat down so it was uncomfortable all night.
Stayed 1 night in Nov 2024

6/10 Okay

Lara

Stayed 1 night in Jul 2024

8/10 Good

Madeline

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice place. Only complaint is the air conditioner did not work
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
Just go swimming.
The kids had a blast in the pool, played for hours ! But the drawing on the wall, the garbage under the bed, the marshmallow (hopefully) on the walls, the gunk on the door and the pizza crust that stayed in the stairwell from evening till check out the next day and beyond was kinda gross. Also the TV and outlets weren’t working ? They sent a housekeeper when I complained? I don’t think she’s qualified to deal with outlets. , and the guest wifi was out or choppy the entire stay.
Stayed 1 night in Nov 2024

2/10 Terrible

Jolene

Disliked: Cleanliness, staff & service, property conditions & facilities
DONT JUST DONT
Stayed 1 night in Nov 2024