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Hotel Palacio Azteca

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Palacio Azteca

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Lobby
Point of interest
Standard Room, 2 Queen Beds
Point of interest

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Free airport shuttle
    Free airport shuttle
  • Spa
    Spa
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry

Explore the area

Map
Blvd Cuauhtemoc Sur N.213, Col davila, Tijuana, BC, 22400
  • CAS Visa USA
    11 min walk
  • Plaza Rio Commercial Center
    14 min walk
  • Hidalgo Market
    15 min walk
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    12 min drive

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • 45 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite

In-room safe, desk, blackout curtains, iron/ironing board

Suite

  • 60 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 60 sq m
  • Sleeps 2
  • 2 King Beds and 2 Double Sofa Beds

Similar properties

Exterior

Grand Hotel Tijuana

Pool
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (2959)
The price is NZ$243
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Grand Hotel Tijuana

About the area

Tijuana

With a stay at Hotel Palacio Azteca in Tijuana (Downtown Tijuana), you'll be within a 5-minute drive of Plaza Rio Commercial Center and Paseo Chapultepec. .This family-friendly hotel is 1.4 mi (2.3 km) from Centro Cultural Tijuana and 2 mi (3.3 km) from Galerias Hipodromo.

What's nearby

  • CAS Visa USA - 11 min walk - 0.9 km
  • Plaza Rio Commercial Center - 14 min walk - 1.2 km
  • Centro Cultural Tijuana - 18 min walk - 1.5 km
  • San Ysidro Border Crossing - 4 min drive - 3.9 km
  • Estadio Caliente - 4 min drive - 4.1 km

Getting around

  • Beyer Blvd Trolley Station - 16 min drive
  • San Diego Santa Fe Depot - 20 min drive
  • Tijuana Intl. Airport (TIJ) - 13 min drive

Restaurants

  • ‪Tacos las 3 Salsas - ‬2 min walk
  • ‪Barbas Cakes & Coffee - ‬4 min walk
  • ‪Public House Tj - ‬3 min walk
  • ‪Dolce Salato - ‬4 min walk
  • ‪Restaurant Mexicano - ‬1 min walk

About this property

Hotel Palacio Azteca

Family-friendly Tijuana hotel in Downtown Tijuana with free breakfast
Hotel Palacio Azteca offers 201 accommodations with safes and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages and sports massages.
Stay in one of 201 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). The beach shuttle (surcharge) makes getting to the surf and sand a breeze.
Enjoy a meal at Ixchel Restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily from 7:00 AM to noon.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Tijuana? This hotel has 5000 square feet (465 square meters) of space consisting of a conference center and 7 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary full breakfast is served each morning between 7:00 AM and noon.
Ixchel Restaurant - Onsite buffet restaurant.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, uncovered self-parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available
  • Free 24-hour return airport shuttle
  • Airport shuttle on request
  • Beach shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 7:00 AM–noon
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Ixchel Restaurant

Things to do

  • Fitness centre
  • Outdoor pool
  • Spa services

Family friendly

  • Babysitting (surcharge)
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (5000 square feet of space)
  • Meeting rooms - 7

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage - hot stone
  • Massage - sports

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The name on the reservation must match the name on the guest's photo identification provided at check-in.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Azteca Hotel
Hotel Azteca
Hotel Palacio Azteca
Hotel Palacio Azteca Tijuana
Palacio Azteca
Palacio Azteca Tijuana
Hotel Palacio Azteca Hotel
Hotel Palacio Azteca Tijuana
Hotel Palacio Azteca Hotel Tijuana

Hotel Palacio Azteca Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 489 out of 1004 reviews" "
Rating 8 - Good. 229 out of 1004 reviews" "
Rating 6 - Okay. 110 out of 1004 reviews" "
Rating 4 - Poor. 73 out of 1004 reviews" "
Rating 2 - Terrible. 103 out of 1004 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Raquel

Travelled with family, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
I loved everything about it, the only thing was the free breakfasts confusion, was suppose to be free and we got charged every Time. The pool was filled with leafs when we arrived but got cleaned the next day. They have so many restaurants and good food options walking distance (for us the best restaurant was Sophia’s Italian)definitely come again
Stayed 3 nights in Aug 2024

10/10 Excellent

Arnulfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Arlene

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

José Agustín

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Miriam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Soledad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Javier

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Slow motion staff.
Clean, good food. Pricey food and drinks. Staff no very helpful. TV wasn’t working properly.
Stayed 2 nights in Aug 2024

8/10 Good

Cesar

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Lots to do in the area, heavy car traffic so not ideal for walking but we managed to get around on foot. Lots of good food and small shops
Stayed 1 night in Aug 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Julian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gr8 hotel in the Davila section of Tijuana. Staff is friendly & conscientious. Free breakfast was delicious & the buffet had options for multiple dietary needs. Thank you for a wonderful stay
Stayed 1 night in Aug 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Juan

Liked: Amenities
Good
Stayed 2 nights in Aug 2024

2/10 Terrible

Raffi

Stayed 1 night in Jul 2024

4/10 Poor

Erika

Travelled with family
Liked: Staff & service
The pillows were uncomfortable to much noise
Stayed 1 night in Jul 2024

4/10 Poor

Heliodoro

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jun 2024

2/10 Terrible

Yolanda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reserved 5 rooms horrible service, no music at the bar, bartender was rude and poor costumer service very delicate and rude staff, never staying at this hotel. Food was not good ,the valet stuff was really nice.
Stayed 2 nights in Jul 2024

10/10 Excellent

maribel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 1 night in Jul 2024

10/10 Excellent

Joseph, Los Angeles

Liked: Property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Ignacio

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Everything was normal.
Stayed 1 night in Jul 2024

10/10 Excellent

Sergio

Stayed 1 night in Jun 2024

10/10 Excellent

Cristino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it!
Stayed 1 night in Jun 2024

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it. Thank you!
Stayed 2 nights in Jun 2024

2/10 Terrible

Jacob

Business traveller, Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Nothing
Stayed 1 night in Jun 2024

10/10 Excellent

Chrystal

Disliked: Staff & service
No hot water to shower and toilet didn’t work
Stayed 1 night in Apr 2024

6/10 Okay

Homer

Disliked: Staff & service
.
Stayed 3 nights in Jun 2024