NH Mexico City Valle Dorado

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for NH Mexico City Valle Dorado

Exterior
Premium bedding, down duvets, minibar, in-room safe
Lobby
Bar (on property)
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available
  • Gym
  • Air conditioning
  • Breakfast available

Explore the area

Map
Blvd Avila Camacho 3130, Col Valle Dorado, Tlalnepantla de Baz, MEX, 54020
  • Sentura Mall
    12 min walk
  • Mi Gusto Es
    1 min walk
  • ADO Tlalnepantla
    17 min walk
  • Mexico City (MEX-Mexico City Intl.)
    45 min drive

Room options

Family Room

  • 32 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Room (Extra Bed 2 adults + 1 child)

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room (Extra Bed 3 adults)

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room

  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Tlalnepantla de Baz

With a stay at NH Mexico City Valle Dorado in Tlalnepantla de Baz (Valle Dorado), you'll be within a 10-minute drive of Plaza Satelite Shopping Center and Galerias Perinorte. .This eco-certified hotel is 9 mi (14.5 km) from Basilica of Our Lady of Guadalupe and 9.7 mi (15.6 km) from Paseo de la Reforma.

What's nearby

  • Sentura Mall - 12 min walk
  • Rodeo Santa Fe - 14 min walk
  • Mundo E Shopping Center - 5 min drive
  • Plaza Satelite Shopping Center - 6 min drive
  • Galerias Perinorte - 10 min drive

Getting around

  • Tezozomoc Station - 8 min drive
  • Tlalnepantla de Baz Station - 18 min drive
  • Benito Juarez International Airport (MEX) - 45 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Mi Gusto Es - ‬1 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Italianni's - ‬5 min walk
  • ‪Restaurant Huang Cuang - ‬7 min walk

About this property

NH Mexico City Valle Dorado

Eco-certified hotel connected to a shopping center in Valle Dorado with a 24-hour fitness center
NH Mexico City Valle Dorado offers 130 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. 27-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 130 air-conditioned rooms featuring minibars and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and wedding services. Additional amenities at this hotel include a television in a common area, tour/ticket assistance, and a ballroom.
Grab a bite to eat at the hotel's restaurant, which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Buffet breakfasts are served on weekdays from 6:00 AM to 11:00 AM and on weekends from 6:00 AM to noon for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Tlalnepantla de Baz? This hotel has 3014 square feet (280 square meters) of space consisting of a conference center and 8 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
A complimentary manager's reception is offered each day.
NH Mexico City Valle Dorado has a restaurant serving lunch, dinner, and light fare.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (MXN 140 per day)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–11:00 AM on weekdays and 6:00 AM–noon on weekends: MXN 15-20 per person
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • 24-hour room service

Things to do

  • 24-hour fitness centre

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (3014 square feet of space)
  • Meeting rooms - 8

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 27-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea filters (reusable)
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: MXN 650

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 450 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 350.0 per day

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 15 to 20 per person
  • Airport shuttle fee: MXN 1200 per vehicle (roundtrip)
  • Self parking fee: MXN 140 per day
  • Pet fee: MXN 450 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: MXN 650 (subject to availability)
  • Rollaway bed fee: MXN 350.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Feel Safe at NH (NH Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

NH Mexico City Valle Dorado Hotel
Valle Dorado Hotel
NH Mexico City Valle Dorado
Valle Dorado
NH Mexico City Valle Dorado Hotel
NH Mexico City Valle Dorado Tlalnepantla de Baz
NH Mexico City Valle Dorado Hotel Tlalnepantla de Baz

NH Mexico City Valle Dorado Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 309 out of 652 reviews" "
Rating 8 - Good. 203 out of 652 reviews" "
Rating 6 - Okay. 71 out of 652 reviews" "
Rating 4 - Poor. 37 out of 652 reviews" "
Rating 2 - Terrible. 32 out of 652 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jorge Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Raul, San Antonio

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
[staff] Friendly and courteous from cleaning, lobby to restaurant [Location] This hotel is located in a plaza with nearly no restaurants therefore heavily dependent on NH Hotel restaurant or UberEats delivery. [NH Restaurant] - Very poor selection and service Very limited buffet selection for the price $300 pesos. The breakfast buffet staff wasn’t keeping up with making sure their buffet was filled with food and one time they simply ran out of eggs so we had to wait for them to get eggs. The staff serving coffee were courteous and keeping up our needs at the table with coffee. I would recommend you go to a nearby VIPS or TOKS since the NH restaurant is not worth it. [Hotel Card Keys] - The hotel card keys deactivate every day so you must stop at lobby to get them reactivated daily which is absurd for a 4 star hotel. They said their system deactivates them so its just an inconvenience [Hotel Power Outages] There were multiple times we lost power to the entire floor (not due to weather). The entire hallway to get to the lobby seemed like a Haunted Hotel but luckily it seemed elevators were on emergency power. I think a breaker had to be reset at least x2 times [Hotel Room Issues] The refrigerator wasn’t working do had to call maintenance. The shower head was broken at the connection to water pipe so a bunch of water was spraying out of the top. The room thermostat was programmed to not allow HEATING of room so it got cold at night which was unacceptable.
Stayed 9 nights in Aug 2024

10/10 Excellent

GUILLERMO

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

6/10 Okay

juan

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2024

4/10 Poor

javier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Recieved an upgrade breakfast was great
Stayed 1 night in Jun 2024

8/10 Good

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restroom had a glass door, partially smoked, but I would like my privacy when I go to the bathroom. Shower water goes to toilet area and near sink due to not having a ledge or border between areas. Shower not totally enclosed. TV is not smart, bring your firestick or hulu box, etc.
Stayed 2 nights in Jun 2024

10/10 Excellent

Kareli

Stayed 8 nights in Jun 2024

8/10 Good

Rosa Elvia, Fort McMurray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay, clean room, quite nights. Great staff.
Stayed 3 nights in May 2024

8/10 Good

Stephanie

Stayed 3 nights in May 2024

8/10 Good

Grzegorz

Business traveller, Travelled with partner
Liked: Staff & service, amenities
Standing water in the shower area!
Stayed 3 nights in May 2024

8/10 Good

Patricio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

8/10 Good

Agustin Ignacio Guarneros

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Mar 2024

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 6 nights in Feb 2024

10/10 Excellent

Fabiola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio, las habitaciones están en excelentes condiciones y es muy silencioso para descansar
Stayed 1 night in Dec 2023

8/10 Good

Jorge

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was extremly cold and when I setup the thermostat to heating, it didn't work and just made it worst. When I reported this to the hotel staff, they told me that indeed they did not have heating and so there was nothing that could be done. They offered a portable heater but it was never delivered to our room.
Stayed 1 night in Dec 2023

8/10 Good

Alejandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe location within a shopping center with various options for eating out nearby. Very spacious room.
Stayed 6 nights in Dec 2023

4/10 Poor

Dante

Stayed 1 night in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Fabiola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente propiedad y valor
Stayed 1 night in Sep 2023

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy to shops
Stayed 1 night in Aug 2023

10/10 Excellent

Hugo Cesar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
La limpieza y distinción de NH caracteriza a este hotel
Stayed 1 night in Jun 2023

8/10 Good

Jose Abel

Stayed 1 night in Mar 2023

2/10 Terrible

Carlo

Stayed 1 night in Mar 2023

10/10 Excellent

Carlos

Stayed 1 night in Feb 2023