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Mercure Nagano Matsushiro Resort & Spa

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Nagano Matsushiro Resort & Spa

Sauna, hot tub, hot springs/mineral springs
Lobby
Classic Room, Multiple Beds, Mountain View (Japanese Style)
Classic Room, Multiple Beds, Mountain View (Japanese Style)
Lobby

Reviews

8.2 out of 10

Very good

Popular amenities

  • All-inclusive
  • Spa
  • Parking included
  • Breakfast available
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
1372-1 Nishiterao Matsushiro, Nagano, Nagano-ken, 381-1215
  • Matsushiro Castle
    12 min walk
  • Sanada House
    15 min walk
  • 焼肉処松龍苑
    8 min walk
  • Shinonoi Station
    7 min drive

Room options

View all photos for Classic Room, Multiple Beds, Mountain View (Japanese Style)

Classic Room, Multiple Beds, Mountain View (Japanese Style)

Classic Room, Multiple Beds, Mountain View (Japanese Style)

  • Sleeps 7
  • 4 Twin Futons

View all photos for Classic Room with 2 single beds and 1 sofa bed, Mountain view

Classic Room with 2 single beds and 1 sofa bed, Mountain view

Classic Room with 2 single beds and 1 sofa bed, Mountain view

  • Sleeps 5
  • 3 Twin Beds

View all photos for Classic Room, Multiple Beds, Mountain View (Japanese Style)

In-room safe, desk, iron/ironing board, free WiFi

Classic Room, Multiple Beds, Mountain View (Japanese Style)

  • Sleeps 7
  • 2 Twin Beds and 2 Twin Futons

View all photos for Classic Room, Multiple Beds, Mountain View

In-room safe, desk, iron/ironing board, free WiFi

Classic Room, Multiple Beds, Mountain View

  • Sleeps 5
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Classic Room, 2 Single Beds, Mountain View

Classic Room, 2 Single Beds, Mountain View

Classic Room, 2 Single Beds, Mountain View

  • Sleeps 5
  • 2 Twin Beds

View all photos for Classic Room, 1 Double Bed with Sofa bed, Mountain View

Classic Room, 1 Double Bed with Sofa bed, Mountain View

Classic Room, 1 Double Bed with Sofa bed, Mountain View

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Suite, Multiple Beds, Mountain View (Japanese Western Style)

Classic Suite, Multiple Beds, Mountain View (Japanese Western Style)

Classic Suite, Multiple Beds, Mountain View (Japanese Western Style)

  • Sleeps 9
  • 2 Twin Beds and 1 Double Sofa Bed

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Exterior

TENNEN-ONSEN HOTEL LiVEMAX PREMIUM Nagano-ekimae

Free WiFi
Air conditioning
Laundry
Housekeeping
3.9 out of 5, Good, (207)
The price is NZ$113
for 1 night
includes taxes & fees
8 Jan - 9 Jan
TENNEN-ONSEN HOTEL LiVEMAX PREMIUM Nagano-ekimae

About the area

Nagano

With a stay at Mercure Nagano Matsushiro Resort & Spa in Nagano (Matsushiro), you'll be within a 5-minute drive of Matsushiro Castle and Former Matsushiro Literary and Military School. .This spa hotel is 3 mi (4.8 km) from Nagano Olympic Stadium and 5.6 mi (9 km) from Nagano Prefectural Museum of History.

What's nearby

  • Matsushiro Castle - 12 min walk
  • Nagano City Museum - 3 min drive
  • Nagano Olympic Stadium - 6 min drive
  • M-Wave Olympic Memorial Arena - 11 min drive
  • Zenko-ji Temple - 11 min drive

Getting around

  • Shinonoi Station - 7 min drive
  • Chikuma Obasute Station - 16 min drive

Restaurants

  • ‪A-COOP ファーマーズ - ‬4 min drive
  • ‪マクドナルド - ‬4 min drive
  • ‪はま寿司長野篠ノ井店 - ‬4 min drive
  • ‪蕪村篠ノ井店 - ‬2 min drive
  • ‪手打そば処横綱 - ‬3 min drive

About this property

Mercure Nagano Matsushiro Resort & Spa

Hotel with a full-service spa, near Matsushiro Castle
Mercure Nagano Matsushiro Resort & Spa offers 345 air-conditioned accommodations with safes and slippers. Televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a spa tub. The spa is open daily.

Public bath/onsen services include an indoor public bath (no minerals), an outdoor mineral hot springs (Japanese-style onsen), and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Make yourself at home in one of the 345 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as hot springs and a sauna. Additional amenities at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

At Mercure Nagano Matsushiro Resort & Spa, enjoy a satisfying meal at the restaurant. Buffet breakfasts are available daily from 7 AM to 9:30 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
Mercure Nagano Matsushiro Resort & Spa has a restaurant on site.
四季 - This buffet restaurant serves breakfast and dinner. Open daily.

All-inclusive details

All-inclusive room rates at Mercure Nagano Matsushiro Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–9:30 AM: JPY 3025-3025 for adults and JPY 1815-2178 for children
  • 1 restaurant

Restaurants on site

  • 四季

Things to do

  • Full-service spa
  • Hot springs
  • Sauna

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Spa

  • Hot springs/mineral springs
  • Indoor public bath (no minerals)
  • Outdoor mineral hot springs (onsen)
  • Sauna
  • Separate men/women areas in public bath
  • Spa open daily
  • Hot tub
  • Yukata (Japanese robe)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Bathroom (partially open)
  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3025 to 3025 for adults, and JPY 1815 to 2178 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as extra bedding and meals.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Shinshu-matsushiro Royal
Shinshu-matsushiro Royal Hotel
Shinshu-matsushiro Royal Hotel Nagano
Shinshu-matsushiro Royal Nagano
Shinshu Matsushiro Royal Hotel
Royal NAGANO
Royal Hotel NAGANO
Mercure Nagano Matsushiro &
Mercure Nagano Matsushiro Resort Spa
Mercure Nagano Matsushiro Resort & Spa Hotel
Mercure Nagano Matsushiro Resort & Spa Nagano
Mercure Nagano Matsushiro Resort & Spa Hotel Nagano

Mercure Nagano Matsushiro Resort & Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 127 out of 311 reviews" "
Rating 8 - Good. 107 out of 311 reviews" "
Rating 6 - Okay. 49 out of 311 reviews" "
Rating 4 - Poor. 18 out of 311 reviews" "
Rating 2 - Terrible. 10 out of 311 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Nicole

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Shlomi Shlomo

Liked: Cleanliness, staff & service, amenities
Nice hotel. A bit dated, but it is fine.
Stayed 1 night in Sep 2024

4/10 Poor

Tokiko

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

David, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice middle of the road hotel with great breakfast Buffett and public bathroom Parking is free and widely available
Stayed 1 night in Aug 2024

6/10 Okay

tomie

Stayed 1 night in Aug 2024

2/10 Terrible

mitsuo

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

TAKAHIRO

Stayed 1 night in Jul 2024

8/10 Good

Shlomi Shlomo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is nice, but rooms are a bit old, it smells old... Need to renew the rooms. Breakfast is nice.
Stayed 1 night in Jun 2024

6/10 Okay

chandra

<>
Stayed 1 night in Apr 2024

10/10 Excellent

David

Stayed 1 night in Apr 2024

10/10 Excellent

ezekiel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is truly breathtakingly beautiful
Stayed 1 night in Apr 2024

10/10 Excellent

Andrew

Stayed 2 nights in Jan 2024

8/10 Good

Shailesh

Travelled with family
Liked: Staff & service, property conditions & facilities
Room was big with nice view. Parking was easy and free of charge. However, the sofa was dirty, old and smelled bad. Toilet was also not clean. For some reason, bidet stopped working.
Stayed 1 night in Jan 2024

6/10 Okay

Tamara

Liked: Staff & service
Disliked: Property conditions & facilities
I
Stayed 2 nights in Dec 2023

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Lisa

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Very nice buffet and the rooms were comfortable. Just a little too far from the station
Stayed 2 nights in Dec 2023

8/10 Good

kazuyoshi

Stayed 1 night in Dec 2023

6/10 Okay

hironori

Stayed 1 night in Dec 2023

8/10 Good

Glenn

Liked: Cleanliness, property conditions & facilities
Its a nice place.. clean and the onsen was good.. but weirdly they didnt sell any beer / sake anywhere on the property.. only non alcholic beer in tbe shop.. bar was only open till 6pm?? Its a bit far from anythings else..
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Liked: Staff & service
Hotel is huge and had a lot of parking. Average rooms. Good location. Amazing breakfast buffet!
Stayed 2 nights in Nov 2023

8/10 Good

Matsui

Stayed 2 nights in Sep 2023

10/10 Excellent

NAO

Stayed 1 night in Jul 2023

10/10 Excellent

James

Stayed 1 night in Jul 2023

2/10 Terrible

tamae

Stayed 1 night in Jun 2023