6/10 Okay
Tommy
22 Sept 2024
Liked: Cleanliness
Disliked: Staff & service, room comfort
Nice hotel. Tiny room. No check in service.
Check in experience was poor. Lined up like at airport immigration at multiple passport scanners. Noone talking to you. Scan your passport and press a machine to get your room card. Noone to welcome you or guide you to the elevator. Only one elevator for like 15+ floors.
Room extremely tiny. 2 people would be walking over each other. I'm 5ft 9 and my feet were at the edge of the bed. Pillows hard and flat. Wifi stopped working and they couldn't change my room so I got given another rooms wifi password for slow wifi for the next few days.
Cleaner was great fixing my room every day.
Shower in bath. Bath literally 3 foot long. Shower head was in an awkward position. Really tiny bathroom. Sink was at a really low height. Had a small selection of English movies for free on the tv but subtitles when Spanish or Italian for eg were spoken came up in Japanese instead of English.
View from window was another building about 3m away so no view.
Plus was that there were razors, Toothbrush, brush, etc to use.
Coffee and Tea but no hot chocolate and no milk.
Hotel restaurants close at 5pm and aren't open on weekends. Staff and chef are lovely though.
Rooms were quiet enough. Could hear sirens every now and then outside and a neighbour with a loud tv but it wasn't enough to wake you up most times.
Hotel was clean in the foyer. Check out was self check out with a machine. Noone to say thanks for staying.
Tommy
Stayed 4 nights in Sep 2024