This was the first time visiting Japan and the first hotel experience after a 19 hour flight. Staff turned their backs when we entered the lobby, like, "oh sht, now we have to help the foreigners" and didn't seem like they wanted to help during check-in. When I walked up to the "desk", the woman pointed to the self serve check in kiosk and left me to figure it out. When I got to the "add another person staying with you" screen, I added my girlfriends name, and everything after that was in her name. We became Mr. and Mrs. her last name. Very small, budget room, good for one person, tight for two. Nowhere to open up your luggage except in front of the exit door, and that was one at a time, replacing it with the next suitcase. The tiny, camper/trailer style 'all-in-one' plastic bathroom had a horrendous hydrogen sulfide (sewer gas) smell, broken exhaust fan, stained privacy door, lots of steam which made the room super stuffy (you can not control the room temp - that is done by management), and when we showered, the entire floor got wet (yes, the curtain was on the inside of the tub). It seems like the shower wall and tub corners were not sealed, and water would run onto the floor. Bedding did not include a top sheet, just the duvet cover. The restaurant was more of a small night club, with loud live music the 4 nights we stayed. The neighborhood is nice and clean in an upscale area, but this hotel is not a good choice. We stayed at another APA hotel on the ending of our visit.