It was a lovely hotel, walking distance to many great sites including the Senso-ji temple. Our room was a good size (Queen bed), had many amenities including slippers, robes, and downstairs there is an area where you get items you may need (toothbrush, washcloth, coffee/tea machine, razors, etc.). The guest service there was wonderful as they were very friendly, professional, and helpful (particularly when I needed to have tickets sent to hotel for an event). Appreciate everything they did and the wonderful experience we had, we bookended our trip their and both stays were great.