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Tokyu Stay Shibuya Shin-minamiguchi

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tokyu Stay Shibuya Shin-minamiguchi

In-room safe, blackout curtains, iron/ironing board, free WiFi
Property amenity
Reception
In-room safe, blackout curtains, iron/ironing board, free WiFi
Hallway

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
Shibuya 3-26-21, Shibuya-ku, Tokyo, Tokyo-to, 150-0002
  • Shibuya Hikarie
    8 min walk
  • 水炊き・焼鳥 とりいちず酒場渋谷新南口店
    1 min walk
  • Shibuya Station
    2 min walk
  • Tokyo (HND-Haneda)
    46 min drive

Room options

View all photos for Standard Double Room Single Use, Non Smoking, Annex Building

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Double Room Single Use, Non Smoking, Annex Building

  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double Room Single Use, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Double Room Single Use, Non Smoking, Refrigerator & Microwave

  • 17 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Family Twin Room, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board, free WiFi

Family Twin Room, Non Smoking, Refrigerator & Microwave

  • 30 sq m
  • City view
  • Sleeps 6
  • 2 Large Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed

View all photos for Basic Double Room Single Use, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board, free WiFi

Basic Double Room Single Use, Non Smoking, Refrigerator & Microwave

  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Double Room, Non Smoking, Refrigerator & Microwave

  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Queen Double Room, Non Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Queen Double Room, Non Smoking

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room Single Use, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Double Room Single Use, Non Smoking, Refrigerator & Microwave

  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Twin Room with Balcony, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Twin Room with Balcony, Non Smoking, Refrigerator & Microwave

  • 30 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Trundle Bed

View all photos for Superior Queen Double Room Single Use, Non Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Queen Double Room Single Use, Non Smoking

  • 20 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Twin Room, 2 Bedrooms, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Twin Room, 2 Bedrooms, Non Smoking, Refrigerator & Microwave

  • 22 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Double Room, Non Smoking, Annex Building

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Double Room, Non Smoking, Annex Building

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Double Room, Non Smoking, Refrigerator & Microwave

  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Single Room, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Single Room, Non Smoking, Refrigerator & Microwave

  • 22 sq m
  • City view
  • Sleeps 1
  • 2 Large Twin Beds

View all photos for Basic Double Room, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board, free WiFi

Basic Double Room, Non Smoking, Refrigerator & Microwave

  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Lounge

Tokyu Stay Shibuya

Free WiFi
Air conditioning
Breakfast available
Business services
4.4 out of 5, Excellent, (1000)
The price is NZ$357
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Tokyu Stay Shibuya

About the area

Tokyo

With a stay at Tokyu Stay Shibuya Shin-minamiguchi in Tokyo (Shibuya), you'll be within a 5-minute drive of Shibuya Crossing and Tokyo Tower. .This hotel is 3.6 mi (5.8 km) from Tokyo Imperial Palace and 4.3 mi (6.9 km) from Tokyo Bay.

What's nearby

  • Shibuya Crossing - 10 min walk
  • Omotesando Hills - 3 min drive
  • Yoyogi Park - 3 min drive
  • Roppongi Hills - 4 min drive
  • Meiji Jingu Shrine - 7 min drive

Getting around

  • Shibuya Station - 2 min walk
  • Ebisu Station - 11 min walk
  • Narita Intl. Airport (NRT) - 79 min drive

Restaurants

  • ‪山下本気うどん - ‬3 min walk
  • ‪Pizza SLICE - ‬7 min walk
  • ‪水炊き・焼鳥 とりいちず酒場渋谷新南口店 - ‬1 min walk
  • ‪カレーハウスCoCo壱番屋 - ‬3 min walk
  • ‪LA COCORICO Shibuya - ‬1 min walk

About this property

Tokyu Stay Shibuya Shin-minamiguchi

Hotel with a 24-hour front desk, near Shibuya Crossing
Tokyu Stay Shibuya Shin-minamiguchi offers 150 accommodations with washers/dryers and safes. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. 40-inch flat-screen televisions come with digital channels. Additionally, rooms include hair dryers and complimentary toiletries. Irons/ironing boards and change of towels can be requested. Housekeeping is provided weekly.

Make yourself at home in one of the 150 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and microwaves, and housekeeping is provided weekly.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge
  • Washer/dryer

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Dry-cleaning service
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Shampoo
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 40-inch flat-screen TV
  • Digital channels

Food and drink

  • Freezer
  • Microwave
  • Fridge

More

  • Iron/ironing board (on request)
  • Laundry detergent
  • Safe
  • Slippers
  • Washer and dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must be at least age 20 to stay in a smoking room.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Housekeeping is included for stays of 7 nights or more. The listed housekeeping fee applies for additional cleaning requests.

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Shibuya Shin-minamiguchi
Tokyu Stay Shibuya Shin-minamiguchi
Tokyu Stay Shin-minamiguchi
Tokyu Stay Shin-minamiguchi Hotel
Tokyu Stay Shin-minamiguchi Hotel Shibuya
Tokyu Stay Shibuya Shin-Minamiguchi Tokyo
Tokyu Stay Shibuya Shin-minamiguchi Hotel
Tokyu Stay Shibuya Shin minamiguchi
Tokyu Stay Shibuya Shin minamiguchi
Tokyu Stay Shibuya Shin-minamiguchi Hotel
Tokyu Stay Shibuya Shin-minamiguchi Tokyo
Tokyu Stay Shibuya Shin-minamiguchi Hotel Tokyo

Tokyu Stay Shibuya Shin-minamiguchi Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 503 out of 1004 reviews" "
Rating 8 - Good. 335 out of 1004 reviews" "
Rating 6 - Okay. 115 out of 1004 reviews" "
Rating 4 - Poor. 36 out of 1004 reviews" "
Rating 2 - Terrible. 15 out of 1004 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Thanh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

8/10 Good

Lauren

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

James

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Booked this hotel due to its good location and the fact it had a washing machine in the room. What’s good is that Shibuya station is about a 7 minute walk and there are lots of food options around, including a family mart right next door. Unfortunately this is where the positives ended. The hotel seems to have undergone a refit, where the common areas and facade seem nice and modern, but the rooms themselves (particularly the bath and shower area) have been missed out. The cleanliness of the room was particularly poor. There were a significant number of flies coming out of the bathroom drains on a daily basis, and the bathroom itself smelt terrible with a smell coming from the drains. Inside the room, something had been spilt in the wardrobe/clothing cupboard, and allowed to dry, which made it smell terrible and was unusable. With this hotel you have to pay extra to have the room cleaned, so naturally this wasn’t fixed. For the price and the cleanliness issues experienced, I would not recommend the hotel and would not return. I have read in other reviews that customers have experienced cockroaches in their rooms. Whilst I did not experience this myself, I did notice one on the street immediately outside this hotel. This was the only one I saw in 2.5 weeks in Japan.
Stayed 3 nights in Sep 2024

10/10 Excellent

Alicia

Stayed 2 nights in Aug 2024

6/10 Okay

Benson

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The hotel staff are helpful and can communicate in English, which is helpful for foreigners such as me. I do want to share that my poor experience with this establishment is due to the cleanliness of the hotel room. For example, there were stains all over the carpet and walls. In addition, the washroom had a foul smell that did not dissipate even with air fresheners.
Stayed 6 nights in Sep 2024

10/10 Excellent

Darren

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff were great
Stayed 2 nights in Aug 2024

6/10 Okay

Fatima

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Natalija

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to shibuya station. No issues with this stay besides shower blocking on last day. Family mart right downstairs- great for snacks on the way home.
Stayed 5 nights in Sep 2024

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Absolutely loved them
Stayed 2 nights in Sep 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Nedim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the Shibuya crossing and a lot of shopping.
Stayed 4 nights in Aug 2024

8/10 Good

May Chan

Travelled with partner
Liked: Amenities
Not very clean room Laundry and kitchen in room is convenient but makes the room much smaller Found a way to shibuya station, not too far.
Stayed 3 nights in Sep 2024

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 5 nights in Sep 2024

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall experience was good. Convenient and easy to get too. Facility staff was great, cleaners always did a good job. Only complaint I have is the room had a musty smell when we got there and the sheets seemed old. The washer and dryer in the room was a big plus! They also had easy instructions on how to use the a/c and washer. Really came in handy. Would definitely come back
Stayed 3 nights in Aug 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant place, staff are friendly and helpful, easy walk to everything
Stayed 5 nights in Aug 2024

10/10 Excellent

Michael

Stayed 4 nights in Aug 2024

6/10 Okay

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location. It’s so close to Shibuya station and it’s wonderfully quiet. So many great restaurants just one street over.
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Jordan

Stayed 3 nights in Aug 2024

4/10 Poor

Sherry

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Recommend
Stayed 2 nights in Aug 2024

10/10 Excellent

Claudia, El Paso

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice simple small in Japan standards room but very clean and comfortable. Coffee and tea available in the reception area. Good restaurants nearby easy to get a taxi or go to the train station if needed good for a short stay. Walkable to Shibuya crossing and all that area
Stayed 1 night in Aug 2024

10/10 Excellent

Claudia, El Paso

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to Shibuya crossing walkable and also to the JR line very good restaurants with in the same block also a family market Japan style. The hotel always has coffee and tea service and taxis passing by if you need it.
Stayed 2 nights in Aug 2024