A stay at Best Western Plus Gran Marques places you in the heart of Toluca, within a 10-minute drive of The Cosmovitral and Las Americas Plaza. .This hotel is 5.2 mi (8.3 km) from Galerias Metepec Shopping Center and 7.2 mi (11.7 km) from San Carlos Golf Club.
What's nearby
Plaza Sendero Toluca - 4 min drive - 3.5 km
Town Square Metepec - 6 min drive - 6.2 km
The Cosmovitral - 8 min drive - 9.9 km
Galerias Metepec Shopping Center - 8 min drive - 8.4 km
San Carlos Golf Club - 12 min drive - 11.7 km
Getting around
Toluca, Estado de Mexico (TLC-Toluca Intl.) - 10 min drive
Restaurants
Fisher's - 3 min walk
Toks - 11 min walk
Cambalache - 6 min walk
El Don de la Tía Antojitos Mexicanos. - 9 min walk
Barbacoa los Ahuehuetes - 8 min walk
About this property
Best Western Plus Gran Marques
Hotel with free parking, in the vicinity of San Carlos Golf Club
Best Western Plus Gran Marques offers 24 accommodations with minibars and safes. Televisions come with premium cable channels. Bathrooms include showers and hair dryers.
This Toluca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
Make yourself at home in one of the 24 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Make use of convenient amenities, which include complimentary wireless internet access and a banquet hall.
Satisfy your appetite for lunch or dinner at La Dinastia, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours).
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
La Dinastia - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Limited on-site parking
Height restrictions apply for on-site parking
Food and drink
1 restaurant
Room service available
Restaurants on site
La Dinastia
Conveniences
Banquet hall
Free newspapers in reception
Front-desk safe
Guest services
24-hour front desk
Daily housekeeping
Luggage storage
Multilingual staff
Porter/bellhop
Business services
Business centre
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Front entrance ramp
1 steps to reach property
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair-accessible path of travel
More
Smoke-free property
Room amenities
Bedroom
Bed sheets
Blackout drapes/curtains
Bathroom
Hairdryer
Private bathroom
Shower
Towels
Entertainment
TV channels
Premium channels
TV
Food and drink
Coffee/tea maker
Minibar
More
Desk
Free local calls
Iron/ironing board
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 1 PM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
Parking height restrictions apply
Property is also known as
Best Western Plus Gran Marques Hotel Toluca
Best Western Plus Gran Marques Hotel
Best Western Plus Gran Marques Toluca
Best Western Gran Marques
Best Plus Gran Marques Toluca
Best Western Plus Gran Marques Hotel
Best Western Plus Gran Marques Toluca
Best Western Plus Gran Marques Hotel Toluca
Best Western Plus Gran Marques Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 62 out of 210 reviews" "
10 - Excellent
62
Rating 8 - Good. 53 out of 210 reviews" "
8 - Good
53
Rating 6 - Okay. 44 out of 210 reviews" "
6 - Okay
44
Rating 4 - Poor. 23 out of 210 reviews" "
4 - Poor
23
Rating 2 - Terrible. 28 out of 210 reviews" "
2 - Terrible
28
7.8/10
Cleanliness
7.6/10
Staff & service
7.2/10
Amenities
6.8/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
4/10 Poor
Octavio
Travelled with family and small children, Business traveller
7 Jul 2024
Breakfast bad service, the rooms didn’t have soap.
Continental breakfast was good. Terrible and awkward Bath/Shower conditions, there's no curtain to prevent water from running out, once done showering you end up stepping out into a pool of water, very very bad conditions.
Quite fine for the price, everyone was very kind.
There is only missing a business center, I couldn't take a work conference.
Leonardo
Stayed 1 night in Jul 2019
4/10 Poor
Verified traveller
22 May 2017
Disliked: Property conditions & facilities
Not recommendable.
Hot water issues, no restaurant menu, limited taxi service, unrecognizable location, no AC, no TV remote.
Verified traveller
4/10 Poor
ernie, San Fran
7 Jan 2017
Liked: Cleanliness
Disliked: Room comfort
Ok at best
The good: Its clean, nice building, good design, good location.
The Bad: No central heating! I went on Jan 4 which is cold temperatures in Toluca especially during the night and mornings. The only heating available was a portable heater and, at least in my room, did not heat enough to feel comfortable.
Overall it's a nice little hotel, where if you need a very basic place to rest your head at night passing through it could be ok, but not for a vacation stay especially with children.
ernie
4/10 Poor
Lucybug
28 Aug 2012
Liked: Staff & service
Disliked: Room comfort
Stranded in Toluca
It was late at night when I checked in and the staff was great, however the room was outdated, the beds were hard as a rock and I was concerned there were bedbugs. Would not recommend to stay there.
Lucybug
6/10 Okay
Tizoc
Travelled with family, Business traveller
22 Aug 2024
La habitación estaba sucia y no había más disponibles .. en el momento la limpiaron
En principio cuando hice la reservación fue excelente pero al llegar a la propiedad no encontraban mi reservación a pesar de estar pagada, me querían mandar a otro hotel a media noche, finalmente tuve que pagar otra habitación pues me daban una para 2 personas y eramos 3. Cuando encontraron mi reservación y no me quisieron cancelar la otra que pagué.
El baño de mi habitación terrible, sin toallas de manos ni jabón. La puerta de la regadera está mal colocada por lo que se moja todo el baño y no pusieron tapete para salir de la regadera.
En fin una experiencia terrible. No lo recomiendo!!!
Rosalba
Stayed 1 night in Aug 2024
10/10 Excellent
Lorena
Travelled with family
11 Aug 2024
Liked: Staff & service
Esta viejo el hotel,el desayuno esta muy aceptable
Lorena
Stayed 1 night in Aug 2024
6/10 Okay
ESTEBAN
Business traveller
9 Aug 2024
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Hotel viejo, las llaves de lavabo y regadera flojas, agua sin presión adecuada, la regadera tapada, ventanas ciegas, la señal de internet muy débil, toallas percudidas y deshilachadas.
Lo que no me gustó fue que al entrar en la habitación la manija por dentro no servía, me dirigí a la persona acargo y me dio a entender que yo la descompuse, me dio otra llave de otra habitación y ni siquiera fue a revisar que sucedía y se porto muy indiferente.