A stay at Best Western Plus Gran Marques places you in the heart of Toluca, within a 10-minute drive of The Cosmovitral and Las Americas Plaza. .This hotel is 5.2 mi (8.3 km) from Galerias Metepec Shopping Center and 7.2 mi (11.7 km) from San Carlos Golf Club.
What's nearby
Plaza Sendero Toluca - 4 min drive - 3.5 km
Galerias Toluca - 6 min drive - 6.5 km
The Cosmovitral - 8 min drive - 9.9 km
Galerias Metepec Shopping Center - 8 min drive - 8.4 km
San Carlos Golf Club - 12 min drive - 11.7 km
Getting around
Toluca, Estado de Mexico (TLC-Toluca Intl.) - 10 min drive
Restaurants
Fisher's - 3 min walk
Toks - 11 min walk
Cambalache - 6 min walk
El Don de la Tía Antojitos Mexicanos. - 9 min walk
Barbacoa los Ahuehuetes - 8 min walk
About this property
Best Western Plus Gran Marques
Hotel with free parking, in the vicinity of San Carlos Golf Club
Best Western Plus Gran Marques offers 24 accommodations with minibars and safes. Televisions come with premium cable channels. Bathrooms include showers and hair dryers.
This Toluca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
Make yourself at home in one of the 24 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Make use of convenient amenities, which include complimentary wireless internet access and a banquet hall.
Satisfy your appetite for lunch or dinner at La Dinastia, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours).
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
La Dinastia - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Height restrictions apply for on-site parking
Free self parking on site
Limited on-site parking
Food and drink
A restaurant
Restaurants on site
La Dinastia
Conveniences
24-hour front desk
Free newspapers in lobby
Luggage storage
Safe at front desk
Guest services
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Business services
Business centre
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
1 step to reach entrance
Front entrance ramp
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path of travel
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
TV with premium cable channels
Food and drink
Coffee/tea maker
Limited room service
Minibar
More
Desk
Free local calls
Iron/ironing board
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 1 PM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
Parking height restrictions apply
Property is also known as
Best Western Plus Gran Marques Hotel Toluca
Best Western Plus Gran Marques Hotel
Best Western Plus Gran Marques Toluca
Best Western Gran Marques
Best Plus Gran Marques Toluca
Best Western Plus Gran Marques Hotel
Best Western Plus Gran Marques Toluca
Best Western Plus Gran Marques Hotel Toluca
Best Western Plus Gran Marques Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 79 out of 239 reviews
10 - Excellent
79
Rating 8 - Good. 59 out of 239 reviews
8 - Good
59
Rating 6 - Okay. 45 out of 239 reviews
6 - Okay
45
Rating 4 - Poor. 26 out of 239 reviews
4 - Poor
26
Rating 2 - Terrible. 30 out of 239 reviews
2 - Terrible
30
7.8/10
Cleanliness
7.6/10
Staff & service
7.4/10
Amenities
6.8/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
4/10 Poor
Myrna
20 Dec 2024
Myrna
Stayed 4 nights in Dec 2024
8/10 Good
Leonor
1 Nov 2024
Liked: Staff & service
Leonor
Stayed 1 night in Oct 2024
4/10 Poor
Octavio
Travelled with family and small children, Business traveller
7 Jul 2024
Breakfast bad service, the rooms didn’t have soap.
Continental breakfast was good. Terrible and awkward Bath/Shower conditions, there's no curtain to prevent water from running out, once done showering you end up stepping out into a pool of water, very very bad conditions.
Quite fine for the price, everyone was very kind.
There is only missing a business center, I couldn't take a work conference.
Leonardo
Stayed 1 night in Jul 2019
4/10 Poor
Verified traveller
22 May 2017
Disliked: Property conditions & facilities
Not recommendable.
Hot water issues, no restaurant menu, limited taxi service, unrecognizable location, no AC, no TV remote.
Verified traveller
4/10 Poor
ernie, San Fran
7 Jan 2017
Liked: Cleanliness
Disliked: Room comfort
Ok at best
The good: Its clean, nice building, good design, good location.
The Bad: No central heating! I went on Jan 4 which is cold temperatures in Toluca especially during the night and mornings. The only heating available was a portable heater and, at least in my room, did not heat enough to feel comfortable.
Overall it's a nice little hotel, where if you need a very basic place to rest your head at night passing through it could be ok, but not for a vacation stay especially with children.
ernie
4/10 Poor
Lucybug
28 Aug 2012
Liked: Staff & service
Disliked: Room comfort
Stranded in Toluca
It was late at night when I checked in and the staff was great, however the room was outdated, the beds were hard as a rock and I was concerned there were bedbugs. Would not recommend to stay there.