With a stay at El Santuario Resort & Spa in Valle de Bravo, you'll be on a lake, just steps from Valle de Bravo Dam and a 2-minute drive from Hridaya Club Garden. .This spa hotel is 2.1 mi (3.4 km) from Ixtapantongo National Training Center and 2.6 mi (4.1 km) from Normal School of Valle de Bravo.
What's nearby
Valle de Bravo Dam - 1 min walk - 0.1 km
Casa De Oración Carmel Maranatha OCD - 5 min drive - 4.8 km
Saint Francis of Assisi Church - 11 min drive - 9.1 km
Central Square - 11 min drive - 9.5 km
Velo de Novia Waterfalls - 29 min drive - 16.9 km
Getting around
Benito Juarez International Airport (MEX) - 136 min drive
Restaurants
Restaurante los Veleros - 10 min drive
Tacos el Tripa - 9 min drive
Pizzas Doña Fide - 9 min drive
Birria el Amigo Erasmo - 5 min drive
Salon los Girasoles - 9 min drive
About this property
El Santuario Resort & Spa
Lakefront hotel with 2 restaurants and 2 outdoor pools
El Santuario Resort & Spa offers 135 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. 50-inch Smart televisions come with cable channels. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
2 outdoor swimming pools are on site.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa El Santuario. Services include hot stone massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Stay in one of 135 guestrooms featuring Smart televisions. Cable television is provided for your entertainment. Conveniences include phones, as well as laptop-compatible safes and complimentary bottled water.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at Naha, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 11 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Planning an event in Valle de Bravo? This hotel has 377 square feet (35 square meters) of space consisting of a conference center and 7 meeting rooms. Free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11 AM.
Naha - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
Room service (during limited hours) is available.
Languages
English, Spanish
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Free valet parking on site
Food and drink
Buffet breakfast available for a fee daily 7:30 AM–11 AM: MXN 300.00 per person
2 restaurants
1 bar
Room service available
Restaurants on site
Naha
Xian
Things to do
2 outdoor pools
Full-service spa
Kayaking
Tennis
Family friendly
2 outdoor pools
Laundry facilities
Snack bar/deli
Conveniences
Front-desk safe
Gift shop/newsstand
Reception hall
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Tennis lessons
Tour/ticket assistance
Wedding services
Business services
Conference centre (377 square feet of space)
Meeting rooms - 7
Outdoors
Garden
Picnic area
Pool sunloungers
Pool umbrellas
Terrace
Spa
Body treatments
Facials
Massage - hot stone
Massage - sports
Massage - Swedish
Reflexology
Spa open daily
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Front entrance ramp
More
Designated smoking areas
Room amenities
Bedroom
Bed sheets
Hypo-allergenic bedding
Premium bedding
Bathroom
Hairdryer
Shampoo
Soap
Toilet paper
Towels
Entertainment
50-inch smart TV
TV channels
Food and drink
Free bottled water
More
Iron/ironing board
Laptop-compatible safe
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 11:30 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for MXN 200.0 per stay
Payment types
Important information
Optional extras
Fee for buffet breakfast: approximately MXN 300.00 per person
Rollaway bed fee: MXN 200.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
We should mention
This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
El Santuario Resort Residences Valle de Bravo
El Santuario Resort Residences
El Santuario Residences Valle de Bravo
El Santuario Residences
El Santuario Resort Valle de Bravo
El Santuario Resort
El Santuario Valle de Bravo
El Santuario
El Santuario Resort Spa
El Santuario & Spa Valle Bravo
El Santuario Resort & Spa Hotel
El Santuario Resort & Spa Valle de Bravo
El Santuario Resort & Spa Hotel Valle de Bravo
El Santuario Resort & Spa Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Pools were old and dirty. Very noisy hotel and they don't have Air Conditioning. inconvenient location. Room service food was horrible. Do not recommend it at all. Staff did what they could but to no avail. Great massage! Not worth the price.
Yuridia
Stayed 4 nights in Jul 2024
10/10 Excellent
Paulina
Travelled with partner
17 Jul 2024
Liked: Cleanliness, staff & service, amenities
La vista es espectacular, el servicio de primera.
Falta un poco de mantenimiento en las albercas. En general todo súper bien.
Beautiful place, excellent service, great staff.
Walls are a bit thin. We could hear very thing from the room next door. And I mean EVERYTHING!! 😬
But definitely will come back some day!!
Nuestra suite en lo alto de la montaña y con vista al lago fue sencillamente fascinante. Todo en ella estaba muy cómodo y limpio. La cama y almohadas súper cómodas. Lo único que cambiaria sería ponerle aire acondicionado para que fuese perfecta.
Todo en general estuvo excelente excepto las condiciones de las piscinas y jacuzzi.
No parecen parte de las instalaciones del hotel comparando el deterioro de sus acabados con el resto de las áreas de disfrute.
The reason I've come back to this hotel a couple of times is because if the heated pools (and in room pools). We have a toddler and this swimming environment is perfect for her. Also tons of grassy areas and a small playground for her. The spa is also nice (get a massage with Esveidi, she is TOP!). The food is ok but could be better, especially for the high price.
It was amazing to stay here. My Valentine’s Day get away was amazing with my girlfriend. Restaurant staff was excellent along with all the other staff at the sanctuary. Will visit again soon.
The rooms has a mini pool, all night was having this weird sounds of going in and out water, they could no fix it, it supposed to be a relax hotel???
You can hear the tv room from the other room, and that to be nice for what you can hear …
the property is very nice; but staff at the reception not friendly, and currently the hotel is making an expansion and noice was terrible; could not get a massage at the spa, because of this
would recommend training better the reception staff and not recommend doing any massage or spa until finishing the expansion of the hotel
luis
Stayed 1 night in Mar 2022
4/10 Poor
Alexey, Sankt Peterburg
Travelled with family and small children, Travelled with partner, Travelled with group
28 Mar 2022
Disliked: Staff & service
Отель очень интересный и красивый , но Менаджера просто нет или он тяжело болен.
Сервис очень долгий , состояние отеля ужасное и требует ремонта …
Не понятно за , что тут надо платить, в принципе хотелось бы , чтобы вернули деньги