With a stay at Gran Hotel Plaza Imperial in Toluca (Metepec), you'll be a 3-minute drive from Plaza Sendero Toluca and 5 minutes from Toluca Convention and Exhibition Center. .This family-friendly hotel is 13.2 mi (21.2 km) from Nevado de Toluca National Park and 3.3 mi (5.2 km) from San Carlos Golf Club.
What's nearby
Plaza Sendero Toluca - 3 min drive
Town Square Metepec - 5 min drive
San Carlos Golf Club - 6 min drive
Church of Calvary - 7 min drive
Galerias Metepec Shopping Center - 8 min drive
Getting around
Toluca, Estado de Mexico (TLC-Toluca Intl.) - 13 min drive
Restaurants
McDonald's - 7 min walk
Fisher's - 3 min walk
Culichioso - 9 min walk
El Chalet - 14 min walk
Maria Argentina - 8 min walk
About this property
Gran Hotel Plaza Imperial
Family-friendly Toluca hotel in Metepec with free parking
Gran Hotel Plaza Imperial offers 150 accommodations with coffee/tea makers and hair dryers. Cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 150 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Don't miss out on the many recreational opportunities, including an outdoor pool, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting.
Enjoy international cuisine at Plaza Metepec, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 6:30 AM to 11:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:30 AM.
Plaza Metepec - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Wheelchair-accessible parking available
Food and drink
Buffet breakfast available for a fee daily 6:30 AM–11:30 AM: MXN 150 for adults and MXN 100 for children
1 restaurant
1 bar
24-hour room service
Coffee/tea in a common area
Restaurants on site
Plaza Metepec
Things to do
24-hour fitness centre
Billiards/pool table
Indoor pool
Outdoor pool
Playground
Sauna
Family friendly
Babysitting services
Indoor pool
Laundry facilities
Outdoor pool
Playground
Conveniences
Banquet hall
Free newspapers in reception
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Business services
Business centre
Conference space
Outdoors
Garden
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible (may have limits)
More
Smoke-free property
Room amenities
Bathroom
Free toiletries
Hairdryer
Private bathroom
Shower/bath combination
Entertainment
TV channels
TV
Food and drink
Coffee/tea maker
More
Desk
Iron/ironing board
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18
Check-out
Check-out before 1 PM
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
Optional extras
Fee for buffet breakfast: approximately MXN 150 for adults and MXN 100 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
This property does not have elevators
Pool access available from 6:30 AM to 11 PM
Only registered guests are allowed in the guestrooms
Property is also known as
Gran Hotel Imperial
Gran Hotel Plaza
Gran Hotel Plaza Imperial
Gran Hotel Plaza Imperial Toluca
Gran Plaza Imperial
Gran Plaza Imperial Toluca
Hotel Gran Plaza Imperial
Hotel Plaza Imperial
Plaza Imperial
Gran Plaza Imperial Toluca
Gran Hotel Plaza Imperial Hotel
Gran Hotel Plaza Imperial Toluca
Gran Hotel Plaza Imperial Hotel Toluca
Gran Hotel Plaza Imperial Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
El hotel es bueno, el personal tiene una atención increíble, pero también es importante mencionar que el hotel está en remodelación, las almohadas estaban hechas bolas fue lo único que no me gusto
Be warned this hotel does NOT have an elevator. Hotel seems ok from the outside but rooms are not well kept nor is the furniture in the lobby. If you aren’t lucky to get a room on the 1st floor you and your luggage will need to use the stairs.
Reception staff was also not very helpful. Young lady had a hard time coding our room keys and twice I had to go back because they still wouldn’t work. Furniture in lobby and room had multiple stains. Water leaked from the showers on multiple rooms. Quite disappointed with this reservation. I booked a much better hotel days before at a similar price.
I arrive at the hotel and after looking at the room decide to leave and book another hotel in toluca. I will not recommend this hotel to friends or family
I had a reservation for 6 days but after the first night...I tried to move out but hotel explained that Expedia will charge them commision for the remained days if I leave before completing full reservation days.
Breakfast is just only eatable for local people.....never have the replace towels when room was done..they come always late on the day. awful location ...nothing in the surroundings and last but not least my pijama dissapeared after the first night and I never recovered. After complaining in the reception I got some chease & wine...uneatable.
Expedia should not have this Hotel in their programme
The hotel was the best price option that is why we chose it. It turned out to be convenient and a good deal for our money. The rate included breakfast internet access and free parking. Breakfast was a buffet but like the ones in Mexico, very complete... internet was sufficient and free parking was real. We would definitely choose this hotel again.
Long walking in the hotel to get to the room - too spread out. Just inefficient.
Pool is nice.
Breakfast is good, but do not order from the restaurant st other times. I was served ice cold mole.
Really not a convenient location at all
Excellent hotel with nice indoor pool and good breakfast buffet included. The rooms are fine. Our room had a heat/ac unit that would not work. They brought us a portable heater that helped but not quite good enough. Had trouble loading the address into the gps. No problem on Google. The address is a km on the highway which the gps would not accept.