1 Hotel Toronto

5.0 star property

Photo gallery for 1 Hotel Toronto

Reception
Willow House | Living area
Willow House
Seasonal outdoor pool
1 bedroom, premium bedding, minibar, in-room safe

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Spa
  • Pool
  • Pet-friendly

Explore the area

Map
550 Wellington St W, Toronto, ON, M5V2V4
  • Queen Street West
    ‪8 min walk‬
  • Rogers Centre
    ‪14 min walk‬
  • Princess of Wales Theatre
    ‪15 min walk‬
  • Toronto, ON (YTZ-Billy Bishop Toronto City)
    ‪17 min walk‬

Room options

City Room, 1 King Bed

  • 44 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

Birch House

  • 186 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite

  • 83 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed

  • 35 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

Studio Suite with Tub, 1 King Bed

  • 51 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Terrace

  • 39 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

Willow House

  • 113 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

City Room, 1 King Bed, Balcony

  • 42 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

City Room, 2 Queen Beds

  • 39 sq m
  • Studio
  • Sleeps 4
  • 2 Queen Beds

City Room, 1 King Bed

  • 39 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

Panoramic Room, 1 King Bed

  • 44 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

Studio Suite

  • City view
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, Terrace

  • 49 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

Cedar House

  • 107 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Toronto

A stay at 1 Hotel Toronto places you in the heart of Toronto, within a 15-minute walk of Rogers Centre and Lake Ontario. .This luxury aparthotel is 0.9 mi (1.4 km) from Metro Toronto Convention Centre and 1.1 mi (1.7 km) from CN Tower.

What's nearby

  • Rogers Centre - 14 min walk
  • Metro Toronto Convention Centre - 16 min walk
  • CN Tower - 17 min walk
  • Ripley's Aquarium of Canada - 18 min walk
  • Scotiabank Arena - 4 min drive

Getting around

  • Bathurst St at Niagara St Stop - 1 min walk
  • Exhibition Station - 4 min drive
  • Billy Bishop Toronto City Airport (YTZ) - 5 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Wheat Sheaf Tavern - ‬2 min walk
  • ‪Ruby Soho - ‬4 min walk
  • ‪Lavelle - ‬3 min walk
  • ‪Tim Hortons - ‬4 min walk

About this property

1 Hotel Toronto

Luxury Toronto aparthotel in Downtown Toronto with 3 restaurants
1 Hotel Toronto offers 102 accommodations with minibars and safes. Beds feature premium bedding. 42-inch plasma televisions come with premium digital channels, pay movies, and Netflix. Bathrooms include bathrobes, slippers, and hair dryers.

This Toronto aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include coffee/tea makers and irons/ironing boards. Refrigerators and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the aparthotel include a 24-hour fitness center, a seasonal outdoor pool, and complimentary bicycles.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 102 guestrooms featuring minibars and plasma televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms have hair dryers and bathrobes. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. Additional features at this aparthotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at 1 Kitchen, one of the aparthotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Toronto? This aparthotel has 9257 square feet (860 square meters) of space consisting of conference space and meeting rooms.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
1 Kitchen - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Casa Madera - This fine-dining restaurant specializes in Mediterranean cuisine and serves brunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.
Flora Lounge - This bar serves light fare only. Open daily.
Harriet's Toronto - Overlooking the pool, this rooftop bar serves brunch, dinner, and light fare. Happy hour is offered. Reservations are required. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

1 Hotel Toronto is listed in the 2022 Condé Nast Traveler Hot List.

Languages

English, Filipino, French, Greek, Italian, Portuguese, Spanish

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Seasonal outdoor pool
  • Massages
  • Spa services

Internet

  • Free WiFi

Parking and transport

  • Valet parking on site (CAD 65 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Electric car charging station on site

Family friendly

  • Free cot/infant bed
  • Babysitting (surcharge)

Restaurants on site

  • 1 Kitchen
  • Casa Madera
  • Flora Lounge
  • Harriet's Toronto

Food and drink

  • Fridge (on request)
  • Coffee/tea maker

Dining

  • Cooked-to-order breakfast available for a fee daily 7 AM–10:30 AM: CAD 15-30 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Minibar
  • Room service available

Bedrooms

  • Premium bedding
  • Bed sheets provided

Bathrooms

  • Towels provided
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Hairdryer
  • Soap
  • Bathrobes
  • Slippers
  • Shampoo
  • Eco-friendly toiletries

Entertainment

  • 42-inch plasma TV with premium channels
  • Netflix
  • Hulu
  • Streaming services
  • Pay films

Outdoor areas

  • Vegetable garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • meeting rooms
  • Business centre
  • Computer station
  • Desk
  • Conference space (9257 square feet)

Climate control

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Pets stay free
  • Food and water bowls are available

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Lever door handles
  • Low-height worktop and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-width doorways
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Electrical adapters/chargers
  • Iron/ironing board
  • Luggage storage
  • Safe at front desk
  • Free newspapers

Location highlights

  • In the city centre
  • In the entertainment district

Things to do

  • 24-hour fitness centre
  • Farming classes
  • Free bike hire on site

Safety features

  • Carbon monoxide detector installed (host has indicated that there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)

General

  • 102 rooms
  • 10 floors
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: CAD 32.77 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 30 per person
  • Valet parking fee: CAD 65 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property

We should mention

The seasonal pool will be open from May to September
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Thompson Hotel
Thompson Hotel Toronto
Thompson Toronto
Toronto Thompson
Thompson Toronto Hotel
Thompson Toronto
1 Hotel Toronto Toronto
1 Hotel Toronto Aparthotel
1 Hotel Toronto Aparthotel Toronto

1 Hotel Toronto Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 371 out of 453 reviews
Rating 8 - Good. 50 out of 453 reviews
Rating 6 - Okay. 16 out of 453 reviews
Rating 4 - Poor. 11 out of 453 reviews
Rating 2 - Terrible. 5 out of 453 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

4/10 Poor

Elisabeth

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

Autumn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything met all expectations and definitely enjoyed our stay!
Stayed 2 nights in Nov 2024

10/10 Excellent

Nathan

Liked: Cleanliness, room comfort
memorable stay!
Great service from start to finish. Very helpful staff and great atmosphere. Would love to come back again in the future!
Stayed 2 nights in Nov 2024

8/10 Good

Shannon

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Molly

Travelled with group
Liked: Cleanliness, property conditions & facilities
Great ambience at 1 Hotel. The staff was very polite and accommodating. The restaurant options in the hotel were wonderful. We had dinner at Harriet’s Rooftop and brunch at Casa Madeira. Both were amazing. The lobby is beautiful and a great place to sit and enjoy your morning coffee.
Stayed 1 night in Nov 2024

10/10 Excellent

Kristopher, McKinney

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

CHRISTY

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our stay and experience was exceptional!
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
The property is located in a great neighborhood. The 1 Hotel decor provides a warm feeling. Gym is excellent
Stayed 2 nights in Nov 2024

10/10 Excellent

Madeline

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was beautiful, the staff went out of its way to accommodate us, and everyone was extremely friendly. The food at One Kitchen was delicious and the atmosphere was upbeat , warm and welcoming!
Stayed 4 nights in Oct 2024

10/10 Excellent

Dustin

Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
I moved to the 1 after checking out early from The Fairmont which was truly terrible. This is the level of quality expected of a 5* hotel. All of the details, from the personalised greeting on arrival, the room walkthrough, welcome drink and snack, etc really contribute to an exceptional experience. All of the staff were lovely, with Adam (doorman/concierge/room guide) being the standout. Panoramic King Room was great - spacious and comfortable. Highly recommended.
Stayed 1 night in Oct 2024

8/10 Good

Corina Andreea

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pros : clean hotel and good restaurants on site Cons : small bathrooms, no view from room, noisy on weekends, no valet entrance (as you would expect in other high end hotels)

10/10 Excellent

Samer

Liked: Cleanliness, property conditions & facilities
Helpful staff. Clean rooms.
Stayed 1 night in Oct 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing!
Stayed 2 nights in Oct 2024

10/10 Excellent

Juan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Roderick

Liked: Cleanliness, property conditions & facilities
Best in toronto
Stayed 3 nights in Oct 2024

10/10 Excellent

Troy

Liked: Cleanliness, room comfort
very nice
This was a pretty special place... unique vibe, great lobby lounge, excellent service for the most part (room service a bit off, but overall was excellent).
Stayed 1 night in Oct 2024

10/10 Excellent

Jackson

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful comfortable room with premium amenities
Stayed 1 night in Oct 2024

10/10 Excellent

Kristjana

Liked: Cleanliness, amenities, property conditions & facilities
amazing! I really enjoyed my stay!
Stayed 1 night in Oct 2024

10/10 Excellent

Jazmin

Stayed 3 nights in Aug 2024

6/10 Okay

John, Chicago

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Anna

Liked: Cleanliness, property conditions & facilities
Beautiful Hotel
Stayed 3 nights in Sep 2024

10/10 Excellent

Damian

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Julian

Stayed 1 night in Aug 2024