Crowne Plaza Toronto Airport, an IHG Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Toronto Airport, an IHG Hotel

Lobby
Exterior
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Free airport shuttle
    Free airport shuttle
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Pool
    Pool

Explore the area

Map
33 Carlson Court, Toronto, ON, M9W 6H5
  • Toronto Congress Centre
    19 min walk
  • Royal Woodbine Golf Club
    3 min drive
  • Woodbine Mall
    6 min drive
  • Toronto, ON (YYZ-Pearson Intl.)
    8 min drive

Room options

Standard Room, 1 Queen Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed (Walk-In Shower)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa bed

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds (Bath Shower Combination)

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed (Bath Shower Combination)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

  • 22 sq m
  • Sleeps 3
  • 1 Twin Bed

Standard Room, 2 Double Beds (Walk-In Shower)

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, View (Airport Runway View)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Toronto

With a stay at Crowne Plaza Toronto Airport, an IHG Hotel in Toronto (Etobicoke), you'll be a 2-minute drive from Toronto Congress Centre and 7 minutes from Woodbine Racetrack. .This hotel is 8.4 mi (13.5 km) from Yorkdale Shopping Centre and 11.1 mi (17.9 km) from Square One Shopping Centre.

What's nearby

  • Toronto Congress Centre - 19 min walk - 1.6 km
  • The International Centre - 7 min drive - 5.6 km
  • Woodbine Racetrack - 7 min drive - 5.3 km
  • Yorkdale Shopping Centre - 11 min drive - 13.5 km
  • Square One Shopping Centre - 15 min drive - 18.0 km

Getting around

  • Etobicoke North Station - 6 min drive
  • Terminal Link Terminal 3 Station - 6 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 8 min drive

Restaurants

  • ‪St Louis Bar & Grill - ‬3 min drive
  • ‪Swiss Chalet Rotisserie & Grill - ‬18 min walk
  • ‪Lone Star Texas Grill - ‬17 min walk
  • ‪Jack Astor's Bar & Grill - ‬3 min walk
  • ‪Harvey's - ‬17 min walk

About this property

Crowne Plaza Toronto Airport, an IHG Hotel

Hotel with free airport shuttle, near Toronto Congress Centre
Crowne Plaza Toronto Airport, an IHG Hotel offers 528 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 55-inch flat-screen televisions come with cable channels. Rooms have detached private bathrooms. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Stay in one of 528 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Detached private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby. Guests can catch a ride on the complimentary shuttle, which operates within 5.00 kilometers.
For lunch or dinner, stop by The Cannery Kitchen, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Toronto? This hotel has 12000 square feet (1115 square meters) of space consisting of a conference center and 8 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
The Cannery Kitchen - This bistro specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
The Cannery Social - This bar serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

Arabic, English, Farsi, Filipino, French, Hindi, Polish, Portuguese, Russian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (CAD 28 per night; includes in/out privileges)
  • Uncovered extended parking on site (CAD 145 per week)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Free 24-hour return airport shuttle
  • Airport shuttle at scheduled times
  • Free local area shuttle up to 5.00 kilometres

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CAD 30.00 for adults and CAD 15.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • The Cannery Kitchen
  • The Cannery Social

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Free area shuttle
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (12000 square feet of space)
  • Meeting rooms - 8

Outdoors

  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 140
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 92
  • Step-free path to entrance
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Fireplace in reception
  • Renovated entire property – August 2020
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom (not in room)
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Local meal delivery service
  • Mini fridge

More

  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Safe
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: CAD 70.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: CAD 70.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 55 per pet (varies based on length of stay), plus a one-time cleaning fee of CAD 62.15 and a deposit of CAD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per accommodation, per stay

We have included all charges provided to us by the property.

This property's general deposit is refundable via credit card within 7 days after check-out, pending room inspection.

Optional extras

  • Fee for buffet breakfast: approximately CAD 30.00 for adults and CAD 15.00 for children
  • Uncovered self parking fee: CAD 28 per night (in/out privileges)
  • Uncovered extended parking fee: CAD 145 per week
  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 55 per pet (varies based on length of stay) plus CAD 62.15 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: CAD 70.00 (subject to availability)
  • Late check-out fee: CAD 70.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 11:00 PM
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Toronto Airport
Crowne Plaza Toronto Airport
Toronto Airport Crowne Plaza
Crowne Plaza Toronto Airport Hotel Toronto
Crowne Plaza Toronto Airport Hotel

Crowne Plaza Toronto Airport, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 780 out of 1695 reviews" "
Rating 8 - Good. 446 out of 1695 reviews" "
Rating 6 - Okay. 215 out of 1695 reviews" "
Rating 4 - Poor. 112 out of 1695 reviews" "
Rating 2 - Terrible. 142 out of 1695 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Sylvain

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience. Thank you
Stayed 1 night in Aug 2024

8/10 Good

Jillian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good place to stay if you have an early morning flight. Shuttle bus definitely a plus
Stayed 1 night in Aug 2024

10/10 Excellent

Adarsh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff !
Stayed 1 night in Jul 2024

6/10 Okay

S

I don't have to say anything
Stayed 5 nights in Jun 2024

6/10 Okay

Verified traveller

Travelled with group
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Brithney

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall my stay was great. The hotel was clean.
Stayed 3 nights in Aug 2024

6/10 Okay

Tricia

Travelled with group
Liked: Amenities
The housekeeping staff were amazing - even through a language barrier, they took care of housekeeping needs. The front desk staff could use some improvement Shower curtain was mouldy when we arrived (replaced quickly) and the floors were quite dusty and dirty corners
Stayed 4 nights in Aug 2024

10/10 Excellent

Manmit

Stayed 1 night in Aug 2024

2/10 Terrible

Jazmin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely horrible experience here. My reservation got cancelled for no reason without my consent. Staff cut me off every time I tried to speak and did nothing to accommodate us other than make us pay a lot more for a new room and give us a bottle of water and a granola bar to say “we’re sorry”. The hotel may be nice to look at but the staff I dealt with was beyond rude and not understanding whatsoever.
Stayed 1 night in Aug 2024

10/10 Excellent

Marina

Clean friendly staff amazing rooms very comfortable beds
Stayed 4 nights in Aug 2024

10/10 Excellent

Anish

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Kerrie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Desiree

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great! We were in town for two nights and the staff was super helpful. Food was great at the restaurant. We'd definitely come back!
Stayed 2 nights in Aug 2024

8/10 Good

Tiffany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and quiet, nice view.
Stayed 2 nights in Aug 2024

8/10 Good

Ange Kolomoni

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel should implement water bottles for rooms
Stayed 2 nights in Aug 2024

8/10 Good

Carla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Everyone was kind and attentive.
Stayed 1 night in Aug 2024

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and check in was easy. I stayed for 4 nights and although I didn't need the room cleaned it would have been nice to have a coffee refill every day. Having the shuttle available to Pearson is great to get the UP train. Not much in the area for shopping etc if that's what you're looking for. Overall I enjoyed my stay!
Stayed 4 nights in Aug 2024

2/10 Terrible

Acacia

Stayed 1 night in Aug 2024

8/10 Good

Jhanvi

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Imelda Sheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities
good for travelers
Stayed 1 night in Aug 2024

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like during my stay that the hotel was quiet at night, very well light up at night and easy to find. All the staff were kind, helpful, Courteous and very polite. The hotel suit was clean and well prepared as show in the picture and descriptions on the website. The Parking system and lot easy to understand and follow at all times entering and exiting.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 👍
Very nice hotel and the stay was amazing 2 thumbs up.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent
Stayed 1 night in Aug 2024

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
It was our first stay at your hotel and overall we were satisfy.
Stayed 7 nights in Aug 2024

8/10 Good

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good choice for an airport hotel.
Stayed 2 nights in Aug 2024