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Crowne Plaza Toronto Airport by IHG

4.0 star property

Photo gallery for Crowne Plaza Toronto Airport by IHG

Lobby
Exterior
Interior
Premium bedding, in-room safe, desk, laptop workspace
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
33 Carlson Court, Toronto, ON, M9W 6H5
  • Toronto Congress Centre
    ‪19 min walk‬
  • The International Centre
    ‪7 min drive‬
  • Woodbine Racetrack
    ‪7 min drive‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪7 min drive‬

Room options

Standard Room, 1 Queen Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Walk-In Shower)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed with Sofa bed

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds (Bath Shower Combination)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds (Bath Shower Combination)

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Bath Shower Combination)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Bath Shower Combination)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 22 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds (Walk-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds (Walk-In Shower)

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, View (Airport Runway View)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, View (Airport Runway View)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Toronto

With a stay at Crowne Plaza Toronto Airport by IHG in Toronto (Etobicoke), you'll be a 2-minute drive from Toronto Congress Centre and 7 minutes from Woodbine Racetrack. .This hotel is 8.4 mi (13.5 km) from Yorkdale Shopping Centre and 11.1 mi (17.9 km) from Square One Shopping Centre.

What's nearby

  • Toronto Congress Centre - 19 min walk - 1.6 km
  • The International Centre - 7 min drive - 5.6 km
  • Woodbine Racetrack - 7 min drive - 5.2 km
  • Yorkdale Shopping Centre - 11 min drive - 13.5 km
  • Square One Shopping Centre - 15 min drive - 18.0 km

Getting around

  • Etobicoke North Station - 6 min drive
  • Terminal Link Terminal 3 Station - 6 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 7 min drive

Restaurants

  • ‪St Louis Bar & Grill - ‬3 min drive
  • ‪Swiss Chalet Rotisserie & Grill - ‬18 min walk
  • ‪Lone Star Texas Grill - ‬17 min walk
  • ‪Jack Astor's Bar & Grill - ‬3 min walk
  • ‪Harvey's - ‬17 min walk

About this property

Crowne Plaza Toronto Airport by IHG

Hotel with free airport shuttle, near Toronto Congress Centre
Crowne Plaza Toronto Airport by IHG offers 528 accommodations with safes and complimentary bottled water. Beds feature premium bedding. 55-inch flat-screen televisions come with cable channels. Rooms have detached private bathrooms. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Stay in one of 528 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Detached private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby. Guests can catch a ride on the complimentary shuttle, which operates within 5.00 kilometers.
For lunch or dinner, stop by The Cannery Kitchen, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Toronto? This hotel has 12000 square feet (1115 square meters) of space consisting of a conference center and 8 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
The Cannery Kitchen - This bistro specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
The Cannery Social - This bar serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

Arabic, English, Farsi, Filipino, French, Hindi, Polish, Portuguese, Russian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (CAD 28 per night; includes in/out privileges)
  • Uncovered extended parking on site (CAD 145 per week)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Free 24-hour return airport shuttle
  • Airport shuttle at scheduled times
  • Free local area shuttle up to 5.00 kilometres

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CAD 30.00 for adults and CAD 15.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • The Cannery Kitchen
  • The Cannery Social

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Free area shuttle
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (12000 square feet of space)
  • Meeting rooms - 8

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 140
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 92
  • Step-free path to entrance
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Fireplace in reception
  • Renovated entire property – August 2020
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom (not in room)
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Local meal delivery service
  • Mini fridge

More

  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Safe
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: CAD 70.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: CAD 70.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 55 per pet (varies based on length of stay), plus a one-time cleaning fee of CAD 62.15 and a deposit of CAD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per accommodation, per stay

We have included all charges provided to us by the property.

This property's general deposit is refundable via credit card within 7 days after check-out, pending room inspection.

Optional extras

  • Fee for buffet breakfast: approximately CAD 30.00 for adults and CAD 15.00 for children
  • Uncovered self parking fee: CAD 28 per night (in/out privileges)
  • Uncovered extended parking fee: CAD 145 per week
  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 55 per pet (varies based on length of stay) plus CAD 62.15 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: CAD 70.00 (subject to availability)
  • Late check-out fee: CAD 70.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 11:00 PM
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Toronto Airport
Crowne Plaza Toronto Airport
Toronto Airport Crowne Plaza
Crowne Plaza Toronto Airport Hotel Toronto
Crowne Plaza Toronto Airport Hotel

Crowne Plaza Toronto Airport by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 956 out of 1906 reviews
Rating 8 - Good. 498 out of 1906 reviews
Rating 6 - Okay. 216 out of 1906 reviews
Rating 4 - Poor. 105 out of 1906 reviews
Rating 2 - Terrible. 131 out of 1906 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Arrived very late. Very welcoming. Nice staff. Great place to stay if trying to stay close to airport
Stayed 1 night in Dec 2024

8/10 Good

Wasim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Steve and Jackie, Port Hope

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for airport.
Stayed 3 nights in Dec 2024

10/10 Excellent

Natalie

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing bed!!
The most comfortable bed!! Loved the pillows so much!! Reception was very nice. Only small comment is I had a room on the 12th floor and reception didn’t tell me I had to take the elevator to the 11th floor, get off and then take another elevator to the 12th. I searched and searched and then had to go back to reception.
Stayed 1 night in Dec 2024

8/10 Good

Shirley

Travelled with partner
Liked: Amenities
Very nice hotel - close to airport Getting into hotel a bit of an issue - very confusing as far as how to access lobby Other than that , would recommend
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Airport stay
Great shuttle service. Comfortable bed
Stayed 1 night in Dec 2024

10/10 Excellent

Ervin

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Sep 2024

10/10 Excellent

Abid

Stayed 1 night in Nov 2024

8/10 Good

Hadi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Pierre

Stayed 1 night in Dec 2024

8/10 Good

Samantha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area
Stayed 1 night in Dec 2024

10/10 Excellent

Lucas

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Grace

Stayed 1 night in Nov 2024

8/10 Good

Manon

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Nov 2024

8/10 Good

Pierre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only thing is parking pretty expensive
Stayed 3 nights in Dec 2024

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was great
Stayed 1 night in Nov 2024

4/10 Poor

Qiuzhang

Business traveller
Disliked: Staff & service, property conditions & facilities
around 10am to push me check out
Stayed 1 night in Dec 2024

10/10 Excellent

Patricia, Fort McMurray

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. Staff were great
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is fine, parking is a rip-off
The hotel was fine, but the parking..... The room was quite small, the bathroom was as well, but it was modern, clean, and fine for one person. I knew it was near the airport, so I asked for a room away from the airport noise, but the traffic noise from Hwy 27 all night was worse. But the real problem I had, I screened for hotels with free Wifi and free (I thought) parking. The Crowne Plaza came up, so I booked it. When I check in, they tell me it’s $28 for parking! I said I was pretty sure parking was included. They said no, when you screen for “Parking” it just means parking is available. No mention of cost, or how much it is; none that I could find. And there are gates to get in and gates to get out! I can park overnight underground in downtown Toronto for $6, and here, in a large suburban light industrial area, it’s $28? For surface parking? I was there for a little over 12 hours. I’m going to ask for my money back for the parking, but whether I get it out not, I will not be staying NOT be staying here again.
Stayed 1 night in Dec 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in Dec 2024

8/10 Good

Natasha

Stayed 1 night in Nov 2024

10/10 Excellent

Roxane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024