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Pan Pacific Toronto

4.0 star property

Photo gallery for Pan Pacific Toronto

Exterior
Deluxe Room, 2 Queen Beds, Balcony
Seasonal outdoor pool
Lobby
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Pool
  • Parking available
  • Gym

Explore the area

Map
900 York Mills Rd, Toronto, ON, M3B3H2
  • Toronto Botanical Garden
    ‪4 min drive‬
  • Shops at Don Mills
    ‪5 min drive‬
  • Fairview Mall
    ‪5 min drive‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪29 min drive‬

Room options

View all photos for Deluxe Two Queen

Deluxe Two Queen

Deluxe Two Queen

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King

Deluxe King

Deluxe King

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier King

Premier King

Premier King

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony

Deluxe Room, 2 Queen Beds, Balcony

Deluxe Room, 2 Queen Beds, Balcony

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Toronto

With a stay at Pan Pacific Toronto in Toronto (North York), you'll be a 4-minute drive from Toronto Botanical Garden and 5 minutes from Aga Khan Museum. .This golf hotel is 4.1 mi (6.6 km) from Ontario Science Centre and 9.5 mi (15.2 km) from Royal Ontario Museum.

What's nearby

  • Fairview Mall - 5 min drive - 3.2 km
  • Aga Khan Museum - 5 min drive - 5.1 km
  • Ontario Science Centre - 7 min drive - 6.7 km
  • Royal Ontario Museum - 15 min drive - 15.3 km
  • CN Tower - 16 min drive - 18.8 km

Getting around

  • Oriole Station - 4 min drive
  • Leslie Station - 4 min drive
  • Billy Bishop Toronto City Airport (YTZ) - 27 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Tim Hortons - ‬1 min walk
  • ‪Dragon Pearl Buffet - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Longo's York Mills - ‬9 min walk

About this property

Pan Pacific Toronto

Hotel with 2 restaurants, near Toronto Botanical Garden
Pan Pacific Toronto offers 409 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Toronto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 409 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on recreational opportunities including a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite at Seasons Restaurant, one of the hotel's 2 restaurants. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Toronto? This hotel has 30000 square feet (2787 square meters) of space consisting of conference space and 21 meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Seasons Restaurant - This restaurant serves lunch and dinner.
900 Lounge - Onsite bar. Open daily.
Gilaneh - Onsite restaurant. Open daily.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Hindi, Italian, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (CAD 20 per night; includes in/out privileges)
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: CAD 10-25 for adults and CAD 10-25 for children
  • 2 restaurants
  • 1 bar

Restaurants on site

  • Seasons Restaurant
  • 900 Lounge
  • Gilaneh

Things to do

  • 24-hour fitness centre
  • Seasonal outdoor pool
  • Spa services
  • Tennis

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Pool toys
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf caddy
  • Golf cart
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (30000 square feet)
  • Meeting rooms - 21

Outdoors

  • Garden

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Deep-pile carpet in room
  • Wheelchair-accessible (may have limits)

More

  • Biodegradable drinking straws
  • Designated smoking areas (fines apply)
  • Fireplace in reception
  • No plastic drinking straws
  • Romance packages available
  • Shared microwave
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to December 31:
  • Tennis courts
The property will be renovating from June 13 2024 to May 31 2025 (completion date subject to change). The following areas are affected:
  • Tennis courts
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation (varies based on length of stay), plus a deposit of CAD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 30 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 25 for adults, and CAD 10 to 25 for children
  • Uncovered self parking fee: CAD 20 per night (in/out privileges)
  • Pet deposit: CAD 50 per stay
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The seasonal pool will be open from June 21 to August 31
Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Prince Toronto
Prince Westin
Prince Westin Toronto
Toronto Prince
Toronto Westin Prince
Westin Prince
Westin Prince Hotel
Westin Prince Hotel Toronto
Westin Prince Toronto
Westin Toronto Prince
Westin Prince Toronto Hotel
Pan Pacific Toronto Hotel
The Westin Prince Toronto
Pan Pacific Toronto Toronto
Pan Pacific Toronto Hotel Toronto

Pan Pacific Toronto Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1336 out of 2792 reviews
Rating 8 - Good. 731 out of 2792 reviews
Rating 6 - Okay. 359 out of 2792 reviews
Rating 4 - Poor. 183 out of 2792 reviews
Rating 2 - Terrible. 183 out of 2792 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mariam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very clean and had a beautiful peaceful aesthetic. We enjoyed our stay here and we will definitely be back!
Stayed 5 nights in Aug 2024

10/10 Excellent

Truong, North York

Stayed 1 night in Dec 2024

6/10 Okay

Jitesh

Business traveller
Liked: Staff & service, amenities
Clean but age showing. Slow elevators, paper thin walls. Their loyalty card sign up is a big pain!
Stayed 2 nights in Dec 2024

6/10 Okay

Rowie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only one person on reception when checking in, waited half an hour.
Stayed 1 night in Dec 2024

10/10 Excellent

Patrick

Stayed 1 night in Nov 2024

10/10 Excellent

Eliana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience was great, close to public transportation and so many options to shop and dine at walking distance. Will be coming back
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent weekend
The hotel is conveniently located near restaurants, major roads, and grocery stores. After a long day of appointments and meetings, it felt so good to relax in a big and neat room as what we had.
Stayed 2 nights in Nov 2024

8/10 Good

Jae

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to request additional cups three times before my request was fulfilled. The morning was extremely noisy, making it impossible to rest after a long meeting. While I understand the need to clean vacated rooms, the housekeeping staff was excessively loud, chatting, laughing, slamming toilet lids, and vacuuming. Additionally, I received a call from the front desk at 1 PM asking about my checkout time, even though my checkout was scheduled for the next day.
Stayed 2 nights in Nov 2024

10/10 Excellent

Bibin

Stayed 1 night in Nov 2024

6/10 Okay

Leonard

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Cleanliness to do list (sanitation maintenance)
I turned on the heat because the room was a little bit cold and the heat vent register was probably so dirty that it smelled like (I'm sorry to seem crass and vulgar but) someone had literally gone # 2 and not flushed the toilet.
Stayed 1 night in Nov 2024

6/10 Okay

John

Stayed 3 nights in Nov 2024

10/10 Excellent

Jermaine

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect spot
Stayed 1 night in Nov 2024

10/10 Excellent

Shawn

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very good—efficient, clean and pleasant
Stayed 1 night in Nov 2024

4/10 Poor

Arnold

Disliked: Property conditions & facilities
This is not a 4 star hotel as stated - outdated, bare minimum services, elevators do not work property, long lines at check in, poor problem resolution. The price was. low so it worked for my stay but adjust the expectations
Stayed 1 night in Oct 2024

8/10 Good

Alexander

Business traveller
Liked: Cleanliness, staff & service, amenities
For an older hotel, it was well maintained, just is showing its age a little.
Stayed 2 nights in Nov 2024

10/10 Excellent

Fraser

Stayed 2 nights in Oct 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Emma

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service
Quiet and peaceful. Nice looking lobby but rooms and hallways need a little update. I’m assuming they are working on it.
Stayed 1 night in Nov 2024

6/10 Okay

Caitlyn Fahey-Pearl

Travelled with family
Liked: Staff & service
Hotel had very strange smells. Sheets were old and scratchy
Stayed 2 nights in Nov 2024

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, convenient access to highways, quiet.
Stayed 1 night in Nov 2024

10/10 Excellent

Tracey, Edmonton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for the Taylor Swift Concert because of course it was so expensive anywhere downtown. We Ubered to York Mills Subway station (about 9-11 dollars) and hopped on the subway for 4.00. It was a 20 min ride to Union Station and we paid just over 430.00 for two nights. The places to eat within walking distance and a Starbucks as well. The hotel is really pretty inside the lobby, one elevator out, so the elevator rides were delayed some, but the room was very spacious.
Stayed 2 nights in Nov 2024

8/10 Good

Sean

Travelled with family
Liked: Cleanliness, staff & service
Pretty good but a few basics need some work
Our stay was okay but lacked some basics that were a little frustrating. For example, we are a family of four but we had two towels in the room. We asked for two more towels, which they brought the next morning after we asked, but then housekeeping replaced them all with two towels that day, so we had to call for two more again the next day (not to mention the originals weren’t dirty). We called for the towels when we arrived at 9pm but there was no answer at the front desk, housekeeping or any other number on the phone, it was frustrating to not have any response. The safe didn’t work. There was no extra blanket (and again, no one available to call) and we were missing a pillow. All fairly minor things but when you add them up, they were frustrating enough to make this stay just “okay”. The property is nice, well located, all the basic amenities you would want. The staff are pleasant, it’s certainly a good place, just not great.
Stayed 3 nights in Nov 2024

10/10 Excellent

Emma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in town with some friends for a couple of nights, and the Pan Pacific Toronto was a great choice for us! It was very clean, the staff was very friendly, and it felt fancy but we felt it was a reasonable price to split! Overall I'd recommend
Stayed 2 nights in Nov 2024

8/10 Good

Jody Darby

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024