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Sandman Hotel Oakville

3.5 star property

Photo gallery for Sandman Hotel Oakville

Lobby lounge
Lobby lounge
Lobby lounge
Suite, 1 Queen Bed, Kitchen (Loft)
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

Map
3451 South Service Road West, Oakville, ON, L6L0C3
  • Bronte Creek Provincial Park
    ‪4 min drive‬
  • Glen Abbey Golf Course
    ‪7 min drive‬
  • Sheridan College
    ‪11 min drive‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪38 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed with Sofa bed, Kitchenette

Studio Suite, 1 King Bed with Sofa bed, Kitchenette

Studio Suite, 1 King Bed with Sofa bed, Kitchenette

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Jetted Tub (Kitchen)

Suite, 1 King Bed, Jetted Tub (Kitchen)

Suite, 1 King Bed, Jetted Tub (Kitchen)

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Kitchen (Loft)

Suite, 1 Queen Bed, Kitchen (Loft)

Suite, 1 Queen Bed, Kitchen (Loft)

  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 2 Queen Beds

Grand Room, 2 Queen Beds

Grand Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Suite, 1 King Bed, Kitchenette (Sitting Area)

Grand Suite, 1 King Bed, Kitchenette (Sitting Area)

Grand Suite, 1 King Bed, Kitchenette (Sitting Area)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed, Kitchenette

Standard Suite, 1 King Bed, Kitchenette

Standard Suite, 1 King Bed, Kitchenette

  • 35.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed with Sofa bed, Kitchenette

In-room safe, desk, blackout curtains, iron/ironing board

Standard Suite, 1 King Bed with Sofa bed, Kitchenette

  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room (2 King Beds, Sofa Bed)

Standard Room (2 King Beds, Sofa Bed)

Standard Room (2 King Beds, Sofa Bed)

  • 41 sq m
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

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About the area

Oakville

With a stay at Sandman Hotel Oakville in Oakville, you'll be within a 10-minute drive of Lake Ontario and Bronte Creek Provincial Park. .This hotel is 15.3 mi (24.7 km) from McMaster University and 2.1 mi (3.3 km) from Logging Trail Trailhead.

What's nearby

  • Bronte Creek Provincial Park - 4 min drive - 5.3 km
  • Glen Abbey Golf Course - 7 min drive - 9.0 km
  • Spencer Smith Lakefront Park - 10 min drive - 11.7 km
  • Sheridan College - 11 min drive - 13.0 km
  • Village Theatre Waterdown - 14 min drive - 17.3 km

Getting around

  • Bronte Station - 5 min drive
  • John C. Munro Hamilton Intl. Airport (YHM) - 29 min drive

Restaurants

  • ‪Tim Hortons - ‬4 min drive
  • ‪Tim Hortons - ‬3 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Tim Hortons - ‬19 min walk
  • ‪Tim Hortons - ‬19 min walk

About this property

Sandman Hotel Oakville

Hotel in Oakville with 2 restaurants and a 24-hour fitness center
Sandman Hotel Oakville offers 166 accommodations with safes and coffee/tea makers. 40-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 166 guestrooms featuring microwaves and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
Enjoy American cuisine at Dennys, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge.
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. This hotel has 4 meeting rooms available for events. Free self parking is available onsite.
Dennys - This family restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Chop - This steakhouse specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Chop
  • Dennys

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (204 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per night (maximum CAD 125 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 15 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards

We should mention

Pool access available from 8:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sandman Hotel Oakville
Sandman Oakville
Sandman Hotel Oakville Ontario
Sandman Hotel Oakville Hotel
Sandman Hotel Oakville Oakville
Sandman Hotel Oakville Hotel Oakville

Sandman Hotel Oakville Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1181 out of 1964 reviews
Rating 8 - Good. 480 out of 1964 reviews
Rating 6 - Okay. 174 out of 1964 reviews
Rating 4 - Poor. 69 out of 1964 reviews
Rating 2 - Terrible. 60 out of 1964 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Khaled, London

Excellent
Stayed 1 night in Oct 2024

10/10 Excellent

Khaled, London

Excellent
Stayed 1 night in Dec 2024

10/10 Excellent

Rod

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Ashley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was excellent had the most fun!
Stayed 1 night in Jan 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay highly recommend will definitely be returning
Stayed 2 nights in Jan 2025

10/10 Excellent

MUHAMMAD WASEEM

Travelled with family and small children, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Jan 2025

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service
Nice , good managed place, Comfortable location!
Stayed 1 night in Jan 2025

6/10 Okay

Ibrahim

Stayed 1 night in Jan 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed it all
Stayed 2 nights in Jan 2025

2/10 Terrible

Matthew

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible front desk service
Stayed 1 night in Nov 2024

2/10 Terrible

Matthew

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The guest service at the front desk was absolutely horrible and needs immediate attention. The staff were consistently rude, lacked empathy, and were more focused on saying ‘no’ than offering alternative solutions. On multiple occasions, they outright lied to me, claiming the hotel was sold out, only for me to check online and see availability. Half the time, there was no one at the front desk—they were in the back office, and I had to wait for them to slowly come out with no urgency or interest in resolving issues. When they were at the desk, the overnight staff was often seen dozing off instead of assisting guests. Every staff member seemed to have a different answer for the same question, and there was absolutely no consistency in rules or efforts to resolve problems. The lack of communication and organization was shocking. I constantly had to follow up or remind them about unresolved issues because they never took the initiative to follow through. Whoever is in charge of managing the front desk seriously needs to address these issues immediately.
Stayed 1 night in Nov 2024

2/10 Terrible

Matthew

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience at this hotel was absolutely terrible due to the front desk staff and their complete lack of professionalism and communication. From the start, their service was inconsistent and unhelpful. Every time I approached the desk with an issue, they were either hiding in the back office or dismissive and rude when they finally came out. They never tried to find solutions, only told me what the problem was with a shocking lack of empathy or effort. I was repeatedly told no rooms were available, yet I’d check online and see availability. On my last day, despite staying for two weeks and spending over $2,000, they had the audacity to push me out past my requested late check-out, which I’d previously confirmed. Instead of handling the situation with basic courtesy, the manager—who clearly lacked communication skills—called the police to my door. Absolutely ridiculous and completely unprofessional. The housekeeping staff was the only positive part of this stay, but even their efforts were undermined by poor communication from the front desk. Rooms often went uncleaned unless specifically requested, and I was even told to clean the room myself at times. To top it off, the location isn’t great, and there’s nothing nearby to make up for the abysmal service. This is hands down the worst hotel in Burlington when it comes to customer service. Save yourself the headache and go somewhere else—this place is not worth your time or money.
Stayed 2 nights in Nov 2024

10/10 Excellent

Thelesa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, have stayed here numerous times.
Stayed 1 night in Jan 2025

8/10 Good

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!!
Stayed 1 night in Jan 2025

6/10 Okay

KateLyn

Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
This is no fault of the staff of the hotel, but most of the first floor and the elevators smelled very strongly of cat urine.
Stayed 1 night in Jan 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean lovely staff
Stayed 3 nights in Apr 2024

10/10 Excellent

Donald Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great parking and onsite dining.
Stayed 5 nights in Jan 2025

10/10 Excellent

Brett

Stayed 1 night in Dec 2024

6/10 Okay

Illia

Liked: Cleanliness
.
Stayed 2 nights in Dec 2024

8/10 Good

Toddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Jan 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the pool and the options for food on the property.
Stayed 1 night in Dec 2024

10/10 Excellent

Wayne

Stayed 1 night in Dec 2024

10/10 Excellent

Nikhil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Umair

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience as always
Stayed 4 nights in Dec 2024

6/10 Okay

KateLyn

Business traveller
Disliked: Amenities
Room was a bit worse for wear. Hot tub needed cleaning/repair.
Stayed 1 night in Dec 2024