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The Grand Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Grand Hotel

Front of property - evening/night
Indoor wedding
In-room safe, iron/ironing board, free WiFi, bed sheets
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Lobby

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Parking available
  • Spa
  • Pool

Explore the area

Map
Seafront, Torquay, England, TQ2 6NT
  • Torre Abbey Sands
    2 min walk
  • Torre Abbey
    7 min walk
  • Cockington Country Park
    8 min walk
  • Exeter (EXT-Exeter Intl.)
    39 min drive

Room options

View all photos for Standard Twin Room, Sea View

Standard Twin Room, Sea View

Standard Twin Room, Sea View

  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room (Inland)

Standard Twin Room (Inland)

Standard Twin Room (Inland)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom

In-room safe, iron/ironing board, free WiFi, bed sheets

Suite, 1 Bedroom

  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Double Room (Compact)

Double Room (Compact)

Double Room (Compact)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room (Inland)

Standard Single Room (Inland)

Standard Single Room (Inland)

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room (Inland)

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Double Room (Inland)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Sea View

Standard Double Room, Sea View

Standard Double Room, Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (Inland)

Family Room (Inland)

Family Room (Inland)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room, Sea View

Family Room, Sea View

Family Room, Sea View

  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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The price is NZ$129
for 1 night
includes taxes & fees
17 Dec - 18 Dec
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About the area

Torquay

With a stay at The Grand Hotel, you'll be centrally located in Torquay, a 9-minute walk from Riviera International Conference Centre and 12 minutes by foot from Princess Theatre. .This beach hotel is 2 mi (3.3 km) from Paignton Beach and 2.5 mi (4 km) from Babbacombe Model Village and Gardens.

What's nearby

  • Torre Abbey Sands - 2 min walk - 0.2 km
  • Riviera International Conference Centre - 9 min walk - 0.8 km
  • Princess Theatre - 12 min walk - 1.1 km
  • Babbacombe Model Village and Gardens - 5 min drive - 4.0 km
  • Babbacombe Beach - 6 min drive - 4.9 km

Getting around

  • Torquay Station - 3 min walk
  • Exeter (EXT-Exeter Intl.) - 39 min drive

Restaurants

  • ‪Torquay Railway Station - ‬3 min walk
  • ‪Loungers Visto Lounge - ‬10 min walk
  • ‪Pier Point - ‬13 min walk
  • ‪Bull & Bush - ‬13 min walk
  • ‪Bistrot Pierre - ‬11 min walk

About this property

The Grand Hotel

Ocean-view hotel with a bar/lounge, near Riviera International Conference Centre
The Grand Hotel offers 132 accommodations with safes and coffee/tea makers. Digital television is provided.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Torquay hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include massages.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 132 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a seasonal outdoor pool. Additional amenities at this Victorian hotel include complimentary wireless internet access, concierge services, and wedding services.
For lunch or dinner, stop by Restaurant 1881, a restaurant that specializes in British cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are served on weekdays from 7:00 AM to 9:30 AM and on weekends from 7:30 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 4 meeting rooms available for events. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 7:30 AM and 10:00 AM.
Restaurant 1881 - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.
Compass Lounge - Overlooking the ocean, this brasserie specializes in British cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (GBP 10 per night)
  • Wheelchair-accessible parking available
  • Off-site parking within 33 ft (GBP 10 per day)
  • Street parking available

Food and drink

  • English breakfast available for a fee 7:00 AM–9:30 AM on weekdays and 7:30 AM–10:00 AM on weekends: GBP 15 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Restaurant 1881
  • Compass Lounge

Things to do

  • Bike parking
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Meeting rooms - 4

Outdoors

  • Beachfront location
  • Garden
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Couples treatment room(s)
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 86
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 106
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Digital channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 24 to December 27:
  • Bar/Lounge
  • Dining venue(s)
The following facilities are closed on New Year's Eve and New Year's Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 15 per person
  • Covered self parking fee: GBP 10 per night
  • Nearby parking fee: GBP 10 per day (33 ft away)
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 7:00 AM to 9:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the spa without adult supervision

Property is also known as

Grand Hotel Torquay
Grand Torquay
The Grand Hotel Hotel
The Grand Hotel Torquay
The Grand Hotel Hotel Torquay

The Grand Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 395 out of 1000 reviews" "
Rating 8 - Good. 331 out of 1000 reviews" "
Rating 6 - Okay. 155 out of 1000 reviews" "
Rating 4 - Poor. 80 out of 1000 reviews" "
Rating 2 - Terrible. 39 out of 1000 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Tracey

Stayed 2 nights in Aug 2024

4/10 Poor

Janet

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The downstairs of hotel lovely and posh Bedrooms were shabby furniture scruffy. Chipped Bedroom size small cramped tv small limited channels no itv Bathroom very tiny rusted shower But balcony was a nightmare could only be got to through a sash window I had mobility problems asked for room near lift given one far from lift Breakfast was amazing and so was dinner Staff was friendly felt sorry for them as so many people complained about bedrooms they kept saying sorry
Stayed 3 nights in Aug 2024

8/10 Good

ROSALIND

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely weekend in Torquay. Very good service at the Grand Hotel. Hotel next to railway station which was useful as travelling by train. Didnt have evening meals at hotel, but breakfasts were excellent. Used the indoor pool which was adequate for a nice swim in the morning. Room pleasant and clean, but bed a bit hard. Hotel clean and tidy but generally decor looks a bit tired. Staff pleasant and helpful. Would be happy to stay there again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very professional and polite staff
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
The hotel location was great... a short walk from the train station and by the water. The staff was friendly. Our room was small but clean. The bathroom sink was badly cracked and the taps barely worked. There was no AC and no screen on the windows which we had to keep closed because of the birds. The view was of a rusty metal fire escape with many bird droppings. The elevators were scarey with a note to say to call on your cell phone if the elevator stops. We did not have a cell phone plan so we rode separately.
Stayed 1 night in Aug 2024

8/10 Good

Haris

Travelled with family
Liked: Cleanliness, staff & service
Good hotel,
Stayed 2 nights in Aug 2024

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
all staff could not do enough for us, always looking to help. Room and bathroom very clean and tidy the only thing I need to bring to the attention of the management was the toilet seat is too low and could not get on and off without help. After the test indicates that the difference between the disabled toilet is the best choice for me I used it for our stay. (97years and 84years) was the only way to do it without help. Just to let you know that the information contained in this email is to be honest with other's in the same condition. Thank you all for a lovely stay. Patricia and Ian room 2.
Stayed 4 nights in Aug 2024

6/10 Okay

Gabby

Travelled with partner
Disliked: Property conditions & facilities
The stay was OK however if you are looking to relax this isn’t the place. The pool is so outdated that wasn’t a nice experience, it was cold and no loungers to put your stuff. The outside pool water looked dirty. The room was spacious but felt miles away from the small TV. Overall it was okay but we wouldn’t stay here again especially for the price.
Stayed 1 night in Aug 2024

8/10 Good

Saarah

Travelled with family and small children
Liked: Cleanliness, staff & service
Always pleased with my stay at the grand. The location is great with young child or elderly relative. Love the outdoor heated swimming pool . The indoor pool and changing facilities although clean are in great need of renovations especially as a 4star hotel. The bed was comfortable and room spacious although no toiletries in the room when checked in, however when I asked at reception they were sent up. The property could benefit from having a mini fridge in the room to keep things for children in the family room as most other 4star hotels do. All around lovely stay
Stayed 2 nights in Aug 2024

8/10 Good

michael

Liked: Cleanliness, staff & service, amenities
The overall experience was very good staff brilliant, heated external pool great, room s clean, one thing i would say is the bathrooms could do with some attention, tiling not great poor shower pressure.
Stayed 2 nights in Aug 2024

10/10 Excellent

Zalman

Travelled with family
Liked: Amenities
Very comfortable and wonderful people but it needs a face lift
Stayed 1 night in Aug 2024

10/10 Excellent

Debbie

Liked: Amenities
Great location for beach,town, railway station Room very clean Friendly helpful staff Food very good Overall lovely hotel we enjoyed our stay We will return
Stayed 3 nights in Aug 2024

10/10 Excellent

Amanda

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Antonia

Liked: Cleanliness, staff & service, room comfort
Let down by the breakfast.
The room was fine, clean, well maintained. The staff were attentive and cheerful. Dinner was tasty but the menu had only very limited daily change. If we had stayed longer than our two nights it would have been boring. The hotel was let down by the breakfast. The fresh fruit salad was going brown, the hash browns and sausages were hardly edible. The fried eggs were only half cooked. All the hot food was barely warm. There was no teapot provided. Indeed on one morning there were no saucers provided. In over 50 years of staying in hotels here and abroad I think that this was the worst breakfast offering that I had experienced.
Stayed 2 nights in Aug 2024

6/10 Okay

Paul

Liked: Cleanliness, staff & service, room comfort
For such an iconic hotel in the area, the main reception was really welcoming and nice. The rooms however are very old and dated.
Stayed 1 night in Aug 2024

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

8/10 Good

Dawn

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stay was very enjoyable! Jackie in the lounge was exceptional. She went over and beyond to help us! The bathroom was very poorly lit. Our view was stunning and Sophie at reception made that a reality for us.
Stayed 2 nights in Aug 2024

6/10 Okay

Ian

Travelled with group
Disliked: Property conditions & facilities
Not so Grand.
It was a seaside hotel built in the 19th century, I'm guessing the last revamp was in the 1980's. It was sadly about what I expected when booking and paying for the luxury of its position. Tired, with a fantastic location. The pool looked good (but not tested), spectacular view. The bathroom in the room I had was almost at the point of dangerous if you wanted a shower.
Stayed 2 nights in Aug 2024

10/10 Excellent

Simon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Roger

Stayed 1 night in Aug 2024

8/10 Good

Roger

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for railway station
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Lovelt entrance room dated and unclean
Downstairs was stunning the room unfortunately was dated and not clean, hairs left in bath. Ordered liver bacon and mash in resturant mash was beautiful liver was still bloidy, no replacement or discount offered
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

I enjoyed my stay again at The Grand hotel. We visit approx twice a year. The staff are friendly and we like the elevated location and history of the hotel.
Stayed 3 nights in Aug 2024