8/10 Good
Diane, Denver
31 Aug 2024
Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful property, the grounds were fabulous. Our room was great, had a nice view of the lake and overlooked the lovely pool. I had helpful interactions with the front desk staff. Overall, it was a nice stay at a lovely property.
I think they could make some improvements to their service to make it more in line with a true five star hotel. Our super tiny shower stall had a clogged drain, AC didn’t reach the bathroom, no extra towels provided, no drinks service at the pool, etc. The breakfast buffet food choices were fine, but the mains were not. Over the course of two breakfasts, my husband or I tried eggs Benedict, scrambled eggs, an omelet and pancakes and all were just not good.
Sirmoine was cute but super crowded during our visit. Trying to find the hotel was a harrowing experience, driving through narrow streets barely wide enough for the car, all packed with people giving you dirty looks. GPS seemed to glitch in the area and we had a tough time finding the hotel. I wish the hotel had provided some guidance beforehand. Only guests of hotels on the peninsula can drive there, otherwise you have to leave your car in the Sirmone car parks. I only knew this from reading past reviews, otherwise would have never known.
Diane
Stayed 2 nights in Aug 2024