4/10 Poor
Pat P., Melbourne, Australia
22 Sept 2024
Most disappointing stay of our 51/2 week trip to France
We found communication with the host slow and disinterested. We arrived to the smoke alarm ringing and little to no internet. We were told to disable the alarm and wait several days for batteries. They were delivered the day after we were told to expect them and they were the wrong size. The alternate internet link we were given didn’t exist. We had intended to work and couldn’t. That is when we gave up asking for help. A kitchen cupboard was broken and there was no ironing board. The sheets didn’t fit the bed and slipped off revealing a dirty mattress protector. We replaced it with the thin old sheets intended for the sofa bed. The rug was dirty, ripped and had holes in it There was no hand towel. The bathroom smelled stale.. The first time we used the microwave, smoke poured out.
We would have left after the first hour but we could not afford to pay for a second apartment, and we were not convinced we would be refunded.
Pat P.
Stayed 11 nights in Sep 2024