Novotel Toulouse Centre Compans Caffarelli

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Toulouse Centre Compans Caffarelli

Exterior
Bar (on property)
Superior room, 1 double bed and 2 single beds
Sports facility
Bar (on property)

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Pool
  • Pet-friendly
  • Laundry

Explore the area

Map
5 Place Alfonse Jourdain, Toulouse, Haute-Garonne, 31000
  • Toulouse Business School
    2 min walk
  • Gourmet Bar
    1 min walk
  • Compans-Caffarelli Station
    6 min walk
  • Toulouse (TLS-Blagnac)
    11 min drive

Room options

Superior room, 1 double bed and 1 single sofa bed

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

Superior room, 1 double bed or 2 single beds

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Executive Room, 1 Double Bed with Sofa bed, Balcony

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

Superior room, 1 double bed and 1 sofa bed for 2 people

  • 25 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Superior room, 1 double bed and 2 single beds

  • 25 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Superior Room, 1 Double Bed

  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Toulouse

With a stay at Novotel Toulouse Centre Compans Caffarelli, you'll be centrally located in Toulouse, within a 15-minute drive of Airbus and Toulouse Business School. .This family-friendly hotel is 0.5 mi (0.8 km) from Canal de Brienne and 0.5 mi (0.8 km) from Pierre Baudis Congress Center.

What's nearby

  • Basilica of Saint-Sernin - 15 min walk
  • Place du Capitole - 17 min walk
  • Capitole de Toulouse - 18 min walk
  • Ernest-Wallon Stadium - 6 min drive
  • Zenith de Toulouse - 7 min drive

Getting around

  • St. Cyprien-Arenes Station - 6 min drive
  • Compans-Caffarelli Station - 6 min walk
  • Blagnac Airport (TLS) - 11 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪The Botanist - ‬5 min walk
  • ‪Le Foyer - ‬3 min walk
  • ‪Le Garden Café - ‬3 min walk
  • ‪El Dayaa - ‬5 min walk

About this property

Novotel Toulouse Centre Compans Caffarelli

Family-friendly Toulouse hotel in Toulouse City-Centre with a fitness center
Novotel Toulouse Centre Compans Caffarelli offers 135 accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Toulouse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 135 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy a meal at Le Gourmet Bar or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a computer station, express check-in, and express check-out. Planning an event in Toulouse? This hotel has 2690 square feet (250 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 6:30 AM and 10:30 AM.
Le Gourmet Bar - Onsite restaurant.
Late night fare is available from room service (during limited hours).

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 18 per day)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 6:30 AM–10:30 AM on weekends: EUR 19.50 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Le Gourmet Bar

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Fitness centre
  • Outdoor pool
  • Shopping centre

Family friendly

  • Arcade/games room
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station
  • Conference space (2690 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Wheelchair-accessible parking

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Renovated entire property – December 2021
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to March 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 22 lbs per pet)

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19.50 per person
  • Self parking fee: EUR 18 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Novotel Compans
Novotel Compans Hotel
Novotel Compans Hotel Toulouse Centre Caffarelli
Novotel Toulouse Centre Compans Caffarelli
Novotel Toulouse Centre Compans Caffarelli Hotel
Novotel Toulouse Centre Hotel Toulouse
Toulouse Novotel
Toulouse Novotel
Accor Toulouse Centre
Novotel Toulouse Centre Hotel Toulouse
Novotel Toulouse Centre Compans Caffarelli Hotel
Novotel Toulouse Centre Compans Caffarelli Toulouse
Novotel Toulouse Centre Compans Caffarelli Hotel Toulouse

Novotel Toulouse Centre Compans Caffarelli Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 219 out of 560 reviews" "
Rating 8 - Good. 239 out of 560 reviews" "
Rating 6 - Okay. 68 out of 560 reviews" "
Rating 4 - Poor. 25 out of 560 reviews" "
Rating 2 - Terrible. 9 out of 560 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Charlene

Not the 4 star hotel I expected. Rooms are in need of upgrade and redecoration, somewhat bleak. Area around the hotel isn’t great, concrete jungle. Hotel served a purpose but wouldn’t I wouldn’t recommend.
Stayed 3 nights in Sep 2024

4/10 Poor

Burkan

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Not the best experience
Our room did not have a desk or chair; just a bed and a single couch. I guess they did not have them because the room was too small. I know that other rooms had desks and chairs. All the rooms were booked so we were out of luck to change rooms. When I asked for a small portable desk and chair so that we can do some work in the room (we had to do confidential online meetings) , we were told that this was not possible. While I was kindly discussing our options with one receptionist, another one came and acted all weird. She was rather rude. So I gave up discussing our options as it was no use. We ended up staying there, but it was not a good experience. On top of this, the restaurant was not at all accommodating for dietary restrictions. This is not surprising in France, as they don’t understand the concept of dietary restrictions in most places outside Paris, but I was expecting at least some effort. Nothing was offered. Breakfast was also rather poor. In the land of cheese, they had only one type that was not particularly good. We ended up skipping the breakfast even though we paid for it as part of the room cost. Perhaps others had better experience with this hotel, but we thought we made a mistake. We chose it because it was close to the convention center, but we should have stayed near the center of the city where all the action takes place. This location is rather far to the good restaurants, etc. Overall, we did not have a great experience.
Stayed 6 nights in Aug 2024

6/10 Okay

Ross

Stayed 1 night in Sep 2024

6/10 Okay

Linda

Travelled with family
Liked: Staff & service
Staff were ALL very nice and accommodating. The hotel does need a concierge to assist visitors with questions about the area and with helping set up activities. Our room was overly warm even with the AC turn down to the coldest it would go. We had to ask for a fan. The bathroom sink stopper would not stay in the open position and the water did not drain well. Just washing your hands could cause an overflow.
Stayed 4 nights in Jul 2024

8/10 Good

António, Maia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
attentive staff
Stayed 1 night in Aug 2024

10/10 Excellent

CLARE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Friendly, helpful staff. Great breakfast with lots of choice. Pool was lovely. Nice complimentary extras in room.
Stayed 2 nights in Jul 2024

10/10 Excellent

Carmen

Stayed 2 nights in Jul 2024

10/10 Excellent

Carmen

Liked: Cleanliness
Disliked: Amenities
The service at fr9nt desk, dtaff was extremely kond.
Stayed 2 nights in Jul 2024

6/10 Okay

Mark

Travelled with group
Liked: Cleanliness, staff & service
A fairly tired Novotel. Main bar and restaurant nicely done but dated rooms with tiny showers and No desk or usable chair to work on the room if required. Fitness suite basically an old bedroom with a bike in it not really 4* experience. Otherwise usual expected too amenities. Quiet location by the a park is a bonus although general exterior area feels a bit run down.
Stayed 3 nights in May 2024

10/10 Excellent

laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Bojan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay
The hotel has a lot of potential (next to a very nice park and close to the city centre), but very outdated. Just some of many specific issues we experienced: - very small rooms (especially if travelling with small kids) - not clean + not cleaning rooms properly - quite outdated interior - very hot, no AC - beds, pillows, sheets all need a refresh - employees should be much friendlier. They are not rude, but need to learn basics: hello, good day, yes of course, goodbye etc - the whole hotel needs a renovation
Stayed 5 nights in Apr 2024

8/10 Good

Patrick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was ok, and so was the service. It has a motel feel.
Stayed 1 night in Mar 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and pleasant staff.
Return visit to this establishment . Located out of town but easy access by public transport.
Stayed 4 nights in Aug 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Tol Visit
As expected for a Novotel hotel, clean, well-organized, restaurant, pool, service, and personnel. Our only concern was the exterior appearance of the property from the front. Upon arrival from the airport, it does not look very inviting. Overgrown weeds, and a dirty appearance, we were not sure if it was the right place until we saw the Novotel hotel signs. This REALLY needs to be worked on.
Stayed 2 nights in Jul 2023

10/10 Excellent

Judy

Stayed 2 nights in Jul 2023

10/10 Excellent

Gilles

Stayed 1 night in Jul 2023

10/10 Excellent

Andrew

Stayed 2 nights in May 2023

10/10 Excellent

MUNEVVER

Stayed 4 nights in May 2023

10/10 Excellent

Pardeep

Stayed 3 nights in Feb 2023

10/10 Excellent

Justin

Stayed 2 nights in Nov 2022

10/10 Excellent

Showket

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and comfortable
It was amazing…very close to town centre…forgot the guy name who was on reception…very helpful…will visit again Only down side was our kettle was not working in the room…spoken to the lady receptionist at night but didn’t sorted out ..as she said she will do in the morning…
Stayed 1 night in Nov 2022

4/10 Poor

Joseph Patrick

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Oct 2022

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Everything we needed, lovely pool and location next to the beautiful Japanese garden. Easy 15 min walk to the main square passing some gorgeous architecture on the way. Staff fab rooms exceeded our expectations and great restaurant
Stayed 1 night in Aug 2022

10/10 Excellent

Joanne

Stayed 1 night in Jul 2022