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Madison Plaza Townsville

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Madison Plaza Townsville

Executive Studio Suite, 1 King Bed
Exterior
Lobby lounge
Lobby lounge
LCD TV, DVD player

Reviews

7.2 out of 10

Good

Popular amenities

  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • Free WiFi
    Free WiFi

Explore the area

Map
409 Flinders St., Corner Of Stanley And Flinders St., Townsville, QLD, 4810
  • Castle Hill
    6 min walk
  • Queensland Country Bank Stadium
    10 min walk
  • Museum of Tropical Queensland
    11 min walk
  • Townsville, QLD (TSV)
    7 min drive

Room options

View all photos for Business Room (Shower over Bath)

Business Room (Shower over Bath)

Business Room (Shower over Bath)

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Family Suite

Executive Family Suite

Executive Family Suite

  • 56 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Executive Studio Suite, 1 King Bed

Executive Studio Suite, 1 King Bed

Executive Studio Suite, 1 King Bed

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Queen Room

Executive Queen Room

Executive Queen Room

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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Exterior
Vale Hotel
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Free WiFi
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About the area

Townsville

With a stay at Madison Plaza Townsville, you'll be centrally located in Townsville, within a 10-minute walk of Catholic Diocese of Townsville and Castle Hill. .This hotel is 0.9 mi (1.4 km) from Queens Gardens and 1.3 mi (2 km) from Townsville Entertainment & Convention Centre.

What's nearby

  • Castle Hill - 6 min walk - 0.6 km
  • Queensland Country Bank Stadium - 10 min walk - 0.9 km
  • Magnetic Island Ferry Terminal - 17 min walk - 1.5 km
  • Strand Park - 3 min drive - 2.2 km
  • Townsville Entertainment & Convention Centre - 3 min drive - 2.1 km

Getting around

  • Townsville Station - 2 min drive
  • Townsville, QLD (TSV) - 7 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Cowboys Leagues Club - ‬3 min walk
  • ‪Victoria Bridge - ‬4 min walk
  • ‪City Lane & City Arcade - ‬2 min walk
  • ‪The TapHouse Townsville - ‬3 min walk

About this property

Madison Plaza Townsville

Central Townsville hotel connected to a shopping center, a quick walk to Castle Hill
Madison Plaza Townsville offers 93 accommodations with DVD players and irons/ironing boards. LCD televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered on request and hair dryers can be requested. Cribs/infant beds (surcharge) are also available.
Make yourself at home in one of the 93 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and DVD players are provided for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided on request.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a banquet hall.
Featured amenities include luggage storage, laundry facilities, and an elevator. Limited parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • Off-site parking within 1312 ft (AUD 15 per night)

Family friendly

  • Cots/infant beds (surcharge)
  • DVD player
  • Laundry facilities
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Vending machine

Guest services

  • Front desk (limited hours)
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Accessibility

  • Lift

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Cots/infant beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Towels

Entertainment

  • DVD player
  • LCD TV

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Mobile key entry

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 25.0 per day
Cribs (infant beds) are available for AUD 10.0 per night

Payment types

Important information

Optional extras

  • Nearby parking fee: AUD 15 per night (1312 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Chifley Hotel Townsville Plaza
Madison Plaza Townsville Hotel
Chifley Madison Plaza Townsville
Chifley Plaza Townsville Hotel
Chifley Plaza Townsville
Madison Plaza Townsville Hotel
Madison Plaza Townsville Townsville
Madison Plaza Townsville Hotel Townsville

Madison Plaza Townsville Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 276 out of 1005 reviews" "
Rating 8 - Good. 311 out of 1005 reviews" "
Rating 6 - Okay. 188 out of 1005 reviews" "
Rating 4 - Poor. 116 out of 1005 reviews" "
Rating 2 - Terrible. 114 out of 1005 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sally

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay there again
Stayed 2 nights in Nov 2024

4/10 Poor

John

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I wish I could share some photos of what the room looks like. The paint was peeling off the walls, there was mould all up the lamp next to the bed and there was not enough lighting in the room to see your foot in front of you.
Stayed 2 nights in Oct 2024

2/10 Terrible

Hannah

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
n/a
Stayed 1 night in Oct 2024

8/10 Good

Allan

Travelled with partner
Good price
Stayed 1 night in Sep 2024

6/10 Okay

Michael

Disliked: Cleanliness, property conditions & facilities
Seems a half way house for the indigenous drunking people everywhere
Stayed 4 nights in Sep 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

SAKET

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

catherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip for the footy
Great location, easy walk to the stadium. Parking close by and safe as it is next to the police station. Older motel but clean and well presented
Stayed 2 nights in Aug 2024

6/10 Okay

Rachelle

Disliked: Cleanliness, property conditions & facilities
The rooms are quite old and dated - not really an issue as the bed was comfortable and the room furnishings and bathroom were clean. The carpet needs a good clean .. it felt old and sticky, the window was so dirty people prior to me had written messages in the grime, which was a shame as the sunrise would have been beautiful. The hotel advertised that it was full service and I selected daily service at check-in however my bed remained unmade and all the ‘service’ included was fresh towels.
Stayed 2 nights in Aug 2024

2/10 Terrible

Shannan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I cancelled my room just after booking it well before there cut of time. And they took money from my account after cancellation for the room i cancelled and did not refund it. Bloody scammers
Stayed 1 night in Aug 2024

6/10 Okay

Doug

Disliked: Property conditions & facilities
Needs some updates and a good cleaning
Stayed 1 night in Aug 2024

6/10 Okay

Peter

Business traveller
Disliked: Staff & service
If the front desk is going to be manned then it should be manned. Had to wait while a room was sorted for other guests. Reception staff should have been backing up especially as they began the shift.
Stayed 1 night in Aug 2024

8/10 Good

malcolm

Travelled with family
Liked: Cleanliness, staff & service, room comfort
No pan for cooking No microwave Bath very difficult to get out of. Paying for parking not mentioned in promotions
Stayed 1 night in Jul 2024

6/10 Okay

Adam

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Last minute decision as another hotel cancelled my booking, stains all over the carpet, shower and bathroom not clean, dust everywhere, blind couldn’t be opened, soap dispenser broken, the lift was right next to the room so could hear all night, and the walls are paper thin, could hear other drunk guests talking until 2am.
Stayed 1 night in Aug 2024

2/10 Terrible

Jay

Disliked: Staff & service, property conditions & facilities
No Hot Water, due to maintenance!
Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Liked: Staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Andrew

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

2/10 Terrible

Deidre

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Oh wow, the whole hotel is run down but our room was something out of a horror movie. It was like low class members of society lived in the family room and left terrible wear and tear. Upon arrival to our room, we noticed that someone had once tried to break into the door and left parts of the door broken away and gashed. The food/faeces or blood marks on the walls, seats and curtains were disturbing. In what they call 'an executive family suite' were only 2 single seats in the living room that we had to cover with towels as they were so dirty. Oh and we found a knife facing upwards in the couch, which proves they have not been cleaned. Previous tenants' food were still on the floor in the room and so much hair was stuck in the bath drain that we were too scared to put the plug in. The bathroom sink took up to a minute to drain as it was so clogged with residue. The lights in one room didn't work at all and the main bedroom was so close to being out too. We tried to spend our time out of the room as it was so u pleasant to be in. We are so dissapointed. The supervisor's response was that if we are so unhappy we can check out. The staff member on duty was very good and tried to come clean the room for us from the reception duty she was on. She even added that other people had found blood in their room that had not been cleaned up. The cleaners just went in wiped it and left. Such a horrible experience
Stayed 2 nights in Aug 2024

8/10 Good

Cristy

Stayed 1 night in Aug 2024

10/10 Excellent

Kate

Stayed 1 night in Jul 2024

8/10 Good

Victor

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Neat and quiet.
Stayed 1 night in Jul 2024

8/10 Good

GARY

Business traveller
Liked: Cleanliness, staff & service
Beds and baths are great generally always quiet
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Stayed 1 night in Jul 2024

2/10 Terrible

Michael

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not happy
First I tried to call several times throughout business hours and it went straight to an answering machine kept telling me it was outside of business hours even though it wasn’t. The lady at the counter was very nice and pleasant Then when I got into my room, I found the bed was broken and the TV didn’t work. 516.
Stayed 1 night in Jul 2024

10/10 Excellent

Heath

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the most comfortable beds I've ever slept in in a motel/hotel.
Stayed 1 night in Jul 2024