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The Ville Resort - Casino

4.5 star property

Photo gallery for The Ville Resort - Casino

View from property
Outdoor pool, open 6:00 AM to 8:00 PM, pool cabanas (surcharge)
View from room
Property entrance
Interior entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Breakfast available

Explore the area

Map
Sir Leslie Thiess Drive, Townsville, QLD, 4810
  • Magnetic Island Ferry Terminal
    ‪6 min walk‬
  • Castle Hill
    ‪4 min drive‬
  • Queensland Country Bank Stadium
    ‪5 min drive‬
  • Townsville, QLD (TSV)
    ‪23 min drive‬

Room options

View all photos for Deluxe King Ocean

Pay films

Deluxe King Ocean

  • Partial ocean view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Resort King Ocean View

Minibar, in-room safe, desk, laptop workspace

Resort King Ocean View

  • Ocean view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Marina

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Marina

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin Ocean Room

Deluxe Twin Ocean Room | View from room

Deluxe Twin Ocean Room

  • Ocean view
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Resort King Marina View

View from room

Resort King Marina View

  • Marina view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Marina View

Minibar, in-room safe, desk, laptop workspace

Executive Twin Marina View

  • Marina view
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Twin Ocean View

Minibar, in-room safe, desk, laptop workspace

Executive Twin Ocean View

  • Ocean view
  • 32.0 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite

Executive Suite | Bathroom

Executive Suite

  • Marina view
  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Resort Twin Marina View

Resort Twin Marina View | View from room

Resort Twin Marina View

  • Marina view
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Resort Twin Ocean View

View from room

Resort Twin Ocean View

  • Ocean view
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive King Ocean View

View from room

Executive King Ocean View

  • Ocean view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite | Living area

Deluxe Suite

  • Partial ocean view
  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Marina

View from room

Deluxe King Marina

  • Marina view
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Resort King Suite

View from room

Resort King Suite

  • Marina view
  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Resort Twin Suite

Resort Twin Suite | Balcony

Resort Twin Suite

  • 64 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive King Marina View

Deep soaking bathtub

Executive King Marina View

  • Marina view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Ocean Corner Suite | Terrace/patio

Ardo

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.8 out of 5, Exceptional, (184)
The price is NZ$354
for 1 room
includes taxes & fees
12 May - 13 May
Ardo

About the area

Townsville

Located in Townsville, The Ville Resort - Casino is connected to the convention center, within a 15-minute walk of Magnetic Island Ferry Terminal and Museum of Tropical Queensland. .This casino hotel is 1.4 mi (2.2 km) from Maritime Museum of Townsville and 1.7 mi (2.7 km) from Queens Gardens.

What's nearby

  • Townsville Entertainment & Convention Centre - 4 min walk - 0.4 km
  • Magnetic Island Ferry Terminal - 6 min walk - 0.6 km
  • The Strand Beach - 14 min walk - 1.2 km
  • Castle Hill - 4 min drive - 2.9 km
  • Queensland Country Bank Stadium - 5 min drive - 3.3 km

Getting around

  • Townsville Station - 11 min drive
  • Townsville, QLD (TSV) - 23 min drive

Restaurants

  • ‪Seaview Hotel - ‬3 min drive
  • ‪Wild Rice Laos & Thai Cuisine - ‬17 min walk
  • ‪IMC Steak House - ‬3 min drive
  • ‪Molly Malones Irish Pub - ‬12 min walk
  • ‪Zambrero Townsville - ‬16 min walk

About this property

The Ville Resort - Casino

Luxury hotel with 3 restaurants connected to the convention center in Townsville
The Ville Resort - Casino offers 194 accommodations with minibars and safes. Televisions come with pay movies. Bathrooms include complimentary toiletries and hair dryers.

This Townsville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Hands in Harmony. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is open daily.
Make yourself at home in one of the 194 guestrooms featuring refrigerators and minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Relax at the full-service spa, where you can enjoy massages and body treatments. Gambling sorts can try their luck at the casino, while others may prefer an outdoor pool or a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Grab a bite at The Palm House, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Townsville? This hotel has 0 square feet (0 square meters) of space consisting of a conference center and 5 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
The Palm House - This buffet restaurant serves breakfast and dinner. Reservations are required.
Spin Cafe - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.
Quarterdeck - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Miss Songs - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Valet parking on site (AUD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 28.95 to 36.95 per person
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Private picnics

Restaurants on site

  • Miss Songs
  • Quarterdeck
  • Room Service
  • Spin Cafe
  • The Palm House

Things to do

  • 24 gaming tables
  • 370 slot machines
  • Casino (13,638 square foot of space)
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference centre

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • In-room roll-in shower
  • Lift
  • Pool access ramp on site
  • Pool hoist on site
  • Portable shower seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Pay films

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 3.8 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 50.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 28.95 to 36.95 for adults, and AUD 0 to 14.95 for children
  • Valet parking fee: AUD 15 per day (in/out privileges)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 3.8 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Jupiters Townsville
Jupiters Townsville Casino
Jupiters Townsville Hotel & Casino
Townsville Jupiters
Jupiters Hotel Townsville
Jupiters Townsville Hotel And Casino
Jupiters Townsville Hotel Townsville
Ville Resort Casino Townsville
Ville Casino Townsville
Ville Casino
The Ville Casino Townsville
The Ville Resort - Casino Hotel
The Ville Resort - Casino Townsville
The Ville Resort - Casino Hotel Townsville

The Ville Resort - Casino Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 584 out of 1003 reviews
Rating 8 - Good. 303 out of 1003 reviews
Rating 6 - Okay. 72 out of 1003 reviews
Rating 4 - Poor. 25 out of 1003 reviews
Rating 2 - Terrible. 19 out of 1003 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good.
Stayed 1 night in Jan 2025

10/10 Excellent

Jade

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Highly recommend
Stayed 1 night in Jan 2025

10/10 Excellent

Katelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Nathan

A
Stayed 1 night in Jan 2025

10/10 Excellent

Michaela

Stayed 1 night in Dec 2024

10/10 Excellent

Thuremilla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Carmel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Rebecca

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We only stayed one night, so it's a little hard to review, but the resort has certainly improved since we last stayed many years ago. The Casino was terrible (I'm sorry to say), the swim up bar was lovely but staff need to be up skilled in service and communication/interaction with guests. The staff that greet you out front are wonderful, which makes for a great first impression, keep it up boys. Perhaps when you are paying for deluxe rooms there could be a little inclusion of something, even if it were free bottled water. Ardo's rooftop bar was great.
Stayed 1 night in Jan 2025

8/10 Good

Marinka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic pool and lovely new rooms. Was disappointed by the dinning at Miss Songs - didn’t eat most of the meals. Would not recommend that restaurant but the quarterdeck does a lovely seafood platter
Stayed 1 night in Jan 2025

6/10 Okay

Marina

Stayed 1 night in Nov 2024

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, food and pool. Lovely stay.
Stayed 4 nights in Jan 2025

10/10 Excellent

Elly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel and everything here! Highly recommend!
Stayed 2 nights in Dec 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location
Stayed 1 night in Jan 2025

10/10 Excellent

Elly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel!!! Great views, fabulous pool and staff so friendly and helpful! Highly recommend for a fabulous place to stay in Townsville.
Stayed 1 night in Jan 2025

10/10 Excellent

Marinka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities, 24 h reception. The newly refurbished rooms and bathroom are lovely. Will stay again on our drive back down from Cairns.
Stayed 1 night in Dec 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jan 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jane on the front desk was excellent. She was very courteous and helpful
Stayed 2 nights in Dec 2024

10/10 Excellent

James and Ruth

Stayed 1 night in Dec 2024

8/10 Good

STEVEN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good rate, staff seem bit vague
Stayed 1 night in Dec 2024

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Was very relaxing, great food snd cocktails
Stayed 3 nights in Dec 2024

8/10 Good

Katrina

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Aircon turned off through the night making it hot and uncomfortable
Stayed 1 night in Dec 2024

10/10 Excellent

Sharon

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, tidy & comfortable- had a party at The Ville so didn’t have to go far when finished. Room service was good - just price of In Room Dining & Mini Bar was $$. Otherwise excellent
Stayed 1 night in Nov 2024

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room
Stayed 1 night in Nov 2024