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Room type Options Nightly price Book
Run of the House (No Choice of room type)
28 square metres
4 Twin Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Other room types
Japanese Style Room, Lake View, Non Smoking
28 square metres
2 Twin Beds and 1 Twin Sofa Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Japanese & Western Style Room, Lake View, Non Smoking
35 square metres
2 Twin Futons 2 Twin Beds
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Western Style Room, Lake View, Non Smoking
28 square metres
2 Twin Beds and 1 Twin Sofa Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Japanese Style Room, Lake View, Non Smoking
35 square metres
4 Twin Futons
Room sleeps 5 guests
(up to 2 children)
Select dates to see price
Twin Room, Lake View, Non Smoking
28 square metres
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Family-friendly resort with a full-service spa and a sauna

Popular property highlights

Free self parking
Free WiFi
Grocery/convenience store
24-hour front desk
Multilingual staff

When you stay at Toya Sun Palace Resort & Spa in Sobetsu, you'll be on the waterfront, within a 5-minute walk of Lake Toya and Toyako Onsen. This family-friendly resort is 19.8 mi (31.8 km) from Rusutsu Resort and 31.9 mi (51.3 km) from Niseko Mountain Resort Grand Hirafu.

Make yourself at home in one of the 324 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones and safes.

Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as hot springs, an indoor pool, and a waterslide. Additional features at this resort include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.

Satisfy your appetite at Palacio, a poolside restaurant which features a pool view. Wrap up your day with a drink at the bar/lounge.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.

Languages spoken

  • Japanese

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Gift shops or newsstand
  • Shopping on site
  • Total number of rooms - 324
  • Number of floors - 10
  • Number of buildings/towers - 1
  • Arcade/game room
  • Garden
  • Children's pool
  • Multilingual staff
  • 24-hour front desk
  • Full-service spa
  • Steam room
  • Sauna
  • Grocery/convenience store
  • Free WiFi
  • Year Built – 1965
  • Number of restaurants - 1
  • Number of meeting rooms - 1
  • Waterslide
  • Number of indoor pools - 1
  • Free self parking
  • Number of bars/lounges - 1
  • Luggage storage
  • Ballroom
  • Off-street parking

Family Friendly Amenities

  • Number of indoor pools - 1
  • Children's pool
  • Waterslide
  • Free WiFi
  • Grocery/convenience store
  • Arcade/game room
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • Japanese

Parking

Free self parking

Room Amenities

Toya Sun Palace Resort & Spa offers 324 air-conditioned accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. This Sobetsu resort provides complimentary wireless Internet access.

  • Air conditioning
  • Fridge
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Bidet
  • Slippers
  • Shower/tub combination
  • Flat-panel TV
  • Free WiFi
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • No housekeeping

Where to Eat

Palacio - This poolside buffet restaurant serves breakfast and dinner.

Nearby Things to do

  • Hot springs on site

Spa Services

  • Hot springs/mineral springs in spa
  • Massages
  • Indoor mineral hot springs (Japanese-style onsen)
  • Outdoor mineral hot springs (Japanese-style onsen)
  • Yukata (Japanese robe)
  • Number of hot springs - 1
  • Tattoo restrictions disclaimer

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-in time ends at 7 PM

Check-out

Check-out time is 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

No rollaway/extra beds available

No cots (infant beds) available

Service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards not accepted

Staffed front desk

Smoke detector

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Gloves are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property follows regional sanitisation guidelines Coronavirus Guidelines (Japan)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

No gap period between guests' stays

Staff temperature checks are conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property does not follow sanitisation practices of any association

Guest accommodation is not sealed after cleaning

Cashless transactions are available

Masks are compulsory at the property

Reservation is not required for facilities on site

Mobile key entry is not available

Food service has been amended for enhanced safety

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Hotel Names

  • Sun Palace Toya
  • Toya Sun Palace
  • Toya Sun Palace Hotel
  • Toya Sun Palace Hotel Sobetsu
  • Toya Sun Palace Sobetsu
  • Toya Sun Palace Resort Sobetsu
  • Toya Sun Palace Resort
  • Toya Sun Palace & Spa Sobetsu
  • Toya Sun Palace Resort & Spa Resort
  • Toya Sun Palace Resort & Spa Sobetsu
  • Toya Sun Palace Resort & Spa Resort Sobetsu

We should mention

Hot springs access available from 5:00 AM to 11:00 PM.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Cashless payment methods are available for all transactions.

Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

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