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ANA Crowne Plaza Toyama, an IHG Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ANA Crowne Plaza Toyama, an IHG Hotel

Exterior
Exterior
Bar (on property)
Point of interest
Point of interest

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping

Explore the area

Map
2-3 Otemachi, Toyama-shi, Toyama, Toyama-ken, 930-0084
  • Toyama Castle
    2 min walk
  • Toyama Municipal Folk Museum
    3 min walk
  • Toyama City Hall Observation Tower
    6 min walk
  • Toyama (TOY)
    17 min drive

Room options

View all photos for Standard Room

Room amenity

Standard Room

  • 20 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Smoking

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Double Beds (High Floor, View)

Room amenity

Premium Room, 2 Double Beds (High Floor, View)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds (View)

Room amenity

Premium Room, 2 Double Beds (View)

  • 33 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 2 Single Beds, Mountain View

Room amenity

Standard Room, 2 Single Beds, Mountain View

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Mountain View (High Floor)

Room amenity

Standard Room, 1 Double Bed, Mountain View (High Floor)

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Double Beds (High Floor)

Room amenity

Premium Room, 2 Double Beds (High Floor)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 Queen Bed, Smoking

Room amenity

Premium Room, 1 Queen Bed, Smoking

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Double Bed

Room amenity

Premium Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Room amenity

Standard Room, 2 Single Beds

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds, Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds, Smoking

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Double Beds, Mountain View

Room amenity

Premium Room, 2 Double Beds, Mountain View

  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed (High Floor)

Room amenity

Standard Room, 1 Double Bed (High Floor)

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Queen Bed

Room amenity

Premium Room, 1 Queen Bed

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (View)

Room amenity

Suite, 1 Bedroom (View)

  • Sleeps 4
  • 1 Twin Bed

View all photos for Premium Room, 2 Double Beds, Mountain View

Room amenity

Premium Room, 2 Double Beds, Mountain View

  • 32 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Smoking, Mountain View

Room amenity

Standard Room, 1 Double Bed, Smoking, Mountain View

  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Queen Bed

Room amenity

Premium Room, 1 Queen Bed

  • 32 sq m
  • Sleeps 5
  • 1 Queen Bed

View all photos for Premium Room, Multiple Beds, Smoking

Room amenity

Premium Room, Multiple Beds, Smoking

  • 32 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Premium Room, 2 Double Beds, Smoking

Room amenity

Premium Room, 2 Double Beds, Smoking

  • 32 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds

Room amenity

Premium Room, 2 Double Beds

  • 32 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room (Upgraded)

Room amenity

Standard Room (Upgraded)

  • 20.0 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 Queen Bed (High Floor)

Room amenity

Premium Room, 1 Queen Bed (High Floor)

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, Multiple Beds

Room amenity

Premium Room, Multiple Beds

  • 32 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Premium Room, 2 Double Beds (High Floor)

Room amenity

Premium Room, 2 Double Beds (High Floor)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Toyama

A stay at ANA Crowne Plaza Toyama, an IHG Hotel places you in the heart of Toyama, steps from Toyama Castle and 3 minutes by foot from Toyama Municipal Folk Museum. .This hotel is 0.5 mi (0.7 km) from Toyama City Hall Observation Tower and 0.6 mi (1 km) from Koshinokuni Museum of Literature.

What's nearby

  • Toyama Castle - 2 min walk - 0.2 km
  • Toyama City Hall Observation Tower - 6 min walk - 0.5 km
  • CiC Toyama - 13 min walk - 1.1 km
  • Toyama Science Museum - 15 min walk - 1.3 km
  • Tomi Canal Kansui Park - 3 min drive - 2.2 km

Getting around

  • Toyama Station - 14 min walk
  • Mizuhashi Station - 21 min drive
  • Toyama Airport (TOY) - 17 min drive

Restaurants

  • ‪Café In The Park - ‬1 min walk
  • ‪Sky Bar ASTRAL - ‬1 min walk
  • ‪日本料理雲海 - ‬1 min walk
  • ‪リクオル - ‬3 min walk
  • ‪Chill Out & ソフトクリーム畑 - ‬2 min walk

About this property

ANA Crowne Plaza Toyama, an IHG Hotel

Hotel in Toyama with 2 restaurants and a 24-hour front desk
ANA Crowne Plaza Toyama, an IHG Hotel offers 252 air-conditioned accommodations with minibars and safes. 32-inch LCD televisions come with digital channels and pay movies. Bathrooms include bathtubs or showers, slippers, toilets with an electronic bidet, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 252 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and gift shops/newsstands. Additional amenities at this hotel include a hair salon, wedding services, and a ballroom.
Grab a bite at カフェ・イン・ザ・パーク, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Toyama? This hotel has 9149 square feet (850 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
カフェ・イン・ザ・パーク - Onsite buffet restaurant.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (JPY 1500 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: JPY 2850 for adults and JPY 1400 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • カフェ・イン・ザ・パーク

Family friendly

  • Mini-fridge

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Business services

  • Conference space (9149 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchairs available on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bath or shower
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch LCD TV
  • Digital channels
  • Films for purchase

Food and drink

  • Electric kettle
  • Mini fridge
  • Minibar

More

  • Desk
  • Desk chair
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
A scheduled power outage will take place on January 9, 2025 from 1-3 AM. All facilities that use power, including elevators will not be available during this time.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2850 for adults and JPY 1400 for children
  • Self parking fee: JPY 1500 per night
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ana Crowne Plaza Toyama
Ana Toyama
Crowne Plaza Ana Hotel Toyama
Crowne Plaza Ana Toyama
Crowne Plaza Toyama
Toyama Ana
Toyama Ana Crowne Plaza
Crowne Plaza ANA Toyama Hotel

ANA Crowne Plaza Toyama, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 387 out of 770 reviews" "
Rating 8 - Good. 284 out of 770 reviews" "
Rating 6 - Okay. 54 out of 770 reviews" "
Rating 4 - Poor. 23 out of 770 reviews" "
Rating 2 - Terrible. 22 out of 770 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nicolas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

10/10 Excellent

Kwok Seng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to Toyama Castle.
Stayed 2 nights in May 2024

10/10 Excellent

Toshiki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Seokhoi

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2024

6/10 Okay

Qing Chang

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay
Stayed 3 nights in Jan 2024

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although it is not a new property, the hotel still has a majestic and regal feel and is complimented by its excellent staff, service and ideal location.
Stayed 3 nights in Nov 2023

10/10 Excellent

Pedro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic customer service. We checked in our bags as we arrived early and they had already placed them in our room when we finally checked into the room. From the front desk to their bar, their customers service was top notch. They really made our stay in Toyama so easy.
Stayed 2 nights in Oct 2023

8/10 Good

Helena

Stayed 3 nights in Sep 2023

8/10 Good

Henry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I stay in this hotel frequently. The staff are excellent. The lobby area and restaurant are also excellent. The rooms are small as is typical for a Japanese hotel, but they need some updating. The rugs in the rooms are old and in this latest visit my rug had a patch.
Stayed 4 nights in May 2023

10/10 Excellent

Keiko, Newcastle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is centrally located. However, there are fewer dining options located close to the hotel. The staff are excellent.
Stayed 3 nights in Mar 2023

2/10 Terrible

AKIRA

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
There were only smoking rooms and the smell was terrible.
Stayed 1 night in Mar 2023

10/10 Excellent

Chih-Hsien

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is very nice.
Stayed 3 nights in Jul 2022

4/10 Poor

Raymond

Disliked: Staff & service, property conditions & facilities, room comfort
There has to be better Toyama Hotels
No staff in port to help with luggage or car. Inside staff reluctant when asked to take luggage to room. HORRIBLE bed. Ancient tv. Staff unfamiliar with norms. Only the breakfast gains them any points.
Stayed 1 night in Apr 2022

10/10 Excellent

Antarqui

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

10/10 Excellent

John Erick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With our stay, it was nice and excellent, we enjoy our stay and looking forward to check in again
Stayed 2 nights in Dec 2021

8/10 Good

Momin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

Rohini, stevensville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Friendly staff and nice buffet breakfast.
Stayed 2 nights in Jun 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very unwelcoming. Hotel was extremely outdated, and had very little social distancing enforced. Room was extremely small with little to no amenities for the price!
Stayed 1 night in Aug 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Jul 2020

10/10 Excellent

Chee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
The service here is superb and attentive. The buffet breakfast as well as their dinner is not only value for money but of quality. Pretty near the train station and makes it pretty easy to visit the castle too
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities
Location is excellent. We need English help and was only one staff is available. However for some reason s he didn't serve us even though he was free. The staff we had has no English skills. They could maybe give us the one who can speak well.
Stayed 2 nights in Nov 2019