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Kawaguchiya Kinosaki Riverside Hotel

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kawaguchiya Kinosaki Riverside Hotel

Massages
Exterior
Public bath
Massages
Suite Rakuga (with Open-Air Bath, Onsen Pass Included) Non-smoking | View from room

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • 24/7 front desk
  • Spa
  • Free WiFi
  • Housekeeping
  • Parking included
  • Air conditioning

Explore the area

Map
880-1 Yushima, Kinosaki-cho, Toyooka, Hyogo, 669-6101
  • Satono-yu Onsen
    5 min walk
  • 但馬牛デリカ茶屋
    4 min walk
  • Kinosakionsen Station
    6 min walk
  • Toyooka (TJH-Kounotori - Tajima)
    27 min drive

Room options

View all photos for Superior Japanese Style Room (Onsen Pass Included), Non-smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Japanese Style Room (Onsen Pass Included), Non-smoking

  • Sleeps 6
  • 6 Twin Futons

View all photos for Traditional Room (Japanese Style Room, Halfboard, Onsen Pass Included)

Traditional Room (Japanese Style Room, Halfboard, Onsen Pass Included)

Traditional Room (Japanese Style Room, Halfboard, Onsen Pass Included)

  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese Style Room with Rotuski (Onsen Pass Included) Non Smoking

Free toiletries, slippers, bidet, towels

Japanese Style Room with Rotuski (Onsen Pass Included) Non Smoking

  • Sleeps 6
  • 6 Twin Futons

View all photos for Superior Japanese-Western Style Room (Onsen Pass Included), Non-smoking

Superior Japanese-Western Style Room (Onsen Pass Included), Non-smoking

Superior Japanese-Western Style Room (Onsen Pass Included), Non-smoking

  • Sleeps 6
  • 2 Twin Beds

View all photos for Superior Japanese Style Room (Onsen Pass Included), Non-smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Japanese Style Room (Onsen Pass Included), Non-smoking

  • Sleeps 6
  • 6 Twin Futons

View all photos for Suite Rakuga (with Open-Air Bath, Onsen Pass Included) Non-smoking

Suite Rakuga (with Open-Air Bath, Onsen Pass Included) Non-smoking

Suite Rakuga (with Open-Air Bath, Onsen Pass Included) Non-smoking

  • River view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Washitsu10 (Breakfast, Onsen Pass Includ) Non-smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Washitsu10 (Breakfast, Onsen Pass Includ) Non-smoking

  • Sleeps 2
  • 2 Twin Futons

View all photos for Washitsu10 (Room Only, Onsen Pass Included)

In-room safe, iron/ironing board, free WiFi, bed sheets

Washitsu10 (Room Only, Onsen Pass Included)

  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese Style Room with Rotuski (Half Board, Onsen Pass Included) Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Japanese Style Room with Rotuski (Half Board, Onsen Pass Included) Non Smoking

  • Sleeps 8
  • 8 Twin Futons

View all photos for Japanese & Western Room With Rotsuki (Half Board, Onsen Pass Included) Non Smoking

Japanese & Western Room With Rotsuki (Half Board, Onsen Pass Included) Non Smoking

Japanese & Western Room With Rotsuki (Half Board, Onsen Pass Included) Non Smoking

  • Sleeps 6
  • 2 Twin Beds and 4 Twin Sofa Beds

View all photos for Twin Room (Half Board, Onsen Pass Included) Non Smoking

Twin Room (Half Board, Onsen Pass Included) Non Smoking

Twin Room (Half Board, Onsen Pass Included) Non Smoking

  • Sleeps 2
  • 2 Twin Beds

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About the area

Toyooka

Located in Toyooka (Kinosaki Onsen), Kawaguchiya Kinosaki Riverside Hotel is within a 15-minute walk of Kinosaki Mugiwarazaikudenshokan and Kinosaki Onsen Ropeway. .This spa ryokan is 0.8 mi (1.3 km) from Onsenji Temple and 1 mi (1.6 km) from Hachigoro's Tojima Wetland.

What's nearby

  • Kinosaki Onsen Ropeway - 15 min walk
  • Onsenji Temple - 16 min walk
  • Hachigoro's Tojima Wetland - 2 min drive
  • Kinosaki Marine World - 6 min drive
  • Takeno Beach - 16 min drive

Getting around

  • Kinosakionsen Station - 6 min walk

Restaurants

  • ‪おけしょう鮮魚の海中苑 - ‬5 min walk
  • ‪おけしょう鮮魚の海中宛駅前店 - ‬6 min walk
  • ‪チャイナ - ‬4 min walk
  • ‪茶屋DELICA - ‬4 min walk
  • ‪すけ六 - ‬5 min walk

About this property

Kawaguchiya Kinosaki Riverside Hotel

Ryokan with a full-service spa, a quick walk to Kinosaki Mugiwarazaikudenshokan
Kawaguchiya Kinosaki Riverside Hotel offers 33 air-conditioned accommodations with safes and slippers. Accommodations offer separate sitting areas. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bidets, complimentary toiletries, and toothbrushes and toothpaste. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include massages. The spa is open select days.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 5:00 AM to midnight. There are hot springs on site.

Make yourself at home in one of the 33 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and bidets. Conveniences include safes and separate sitting areas, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as hot springs and bicycles to rent. Additional amenities at this ryokan include complimentary wireless internet access, shopping on site, and a vending machine. Guests can catch a ride to nearby destinations on the complimentary area shuttle.
Satisfy your appetite at the ryokan's coffee shop/cafe.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • Free local area shuttle

Food and drink

  • 1 coffee shop/cafe

Things to do

  • Bike rentals
  • Full-service spa
  • Hot springs
  • Shopping

Family friendly

  • Free area shuttle
  • Fridge

Conveniences

  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Turndown service

Outdoors

  • Garden

Spa

  • Indoor mineral hot springs (onsen)
  • Massages
  • Public bath open from 5:00 AM to midnight
  • Separate men/women areas in public bath
  • Spa open selected days
  • Yukata (Japanese robe)

Accessibility

  • This property does not have any lifts

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bidet
  • Free toiletries
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Kaiseki meal
  • Fridge

More

  • Iron/ironing board (on request)
  • Safe
  • Separate sitting area
  • Slippers
  • Tatami (woven mat floors)
  • Tokonoma (alcove)
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Requests for food allergies or dietary restrictions including vegan and gluten-free diets cannot be accommodated. Guests who wish to bring their own food must contact this property in advance of arrival.
Guests who wish to book dinner must arrive at the property before 5 PM.
This property offers shuttle pickup service from Kinosaki Onsen Station only.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services, spa treatments, and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Alcohol is not permitted at this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Kawaguchiya Kinosaki Riverside Hotel Toyooka
Kawaguchiya Kinosaki Riverside Hotel
Kawaguchiya Kinosaki Riverside Toyooka
Kawaguchiya Kinosaki Riverside
Kawaguchiya Kinosaki Riverside
Kawaguchiya Kinosaki Riverside Hotel Ryokan
Kawaguchiya Kinosaki Riverside Hotel Toyooka
Kawaguchiya Kinosaki Riverside Hotel Ryokan Toyooka

Kawaguchiya Kinosaki Riverside Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 70 out of 108 reviews" "
Rating 8 - Good. 34 out of 108 reviews" "
Rating 6 - Okay. 4 out of 108 reviews" "
Rating 4 - Poor. 0 out of 108 reviews" "
Rating 2 - Terrible. 0 out of 108 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bec

The interior was completely unique - modern vintage done with an exceptional eye. Warm, welcoming, peaceful. Staff were lovely and the onsen there is fab.
Stayed 1 night in Sep 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a large hotel with both western-style and Japanese-style rooms. It is adjacent to a walk with many onsens, for which the hotel provided us an entry pass. The staff were very kind, helping to find our room, and selecting yukata for our stay.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Francis

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Mariann

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional service from staff, overall a wonderful stay!
Stayed 2 nights in Jul 2024

8/10 Good

Fan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
The hotel is a bit old, but the service was very good and the staff are very friendly.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Kin Hung George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, great amenities. And traditional Japanese rooms where you sleep on the floor.
Stayed 2 nights in Mar 2024

10/10 Excellent

nicholas, normal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and easy access. Rooms are dated but clean.
Stayed 1 night in Mar 2024

10/10 Excellent

Mee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location and view was very good and close to all onsen to walk was fun.
Stayed 1 night in Feb 2024

10/10 Excellent

Guanmin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is really good. It's clean. Staff are nice and helpful. Highly recommend it.
Stayed 1 night in Feb 2024

10/10 Excellent

Ray

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Jian

Stayed 1 night in Oct 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Such a wonderful experience. The staff were beyond courteous, and the meal that was included with our room was out of this world fantastic. The town is so charming, with lots of shopping, baths, small shrines, and a beautiful river with willow trees. Wish we could have stayed there an extra few days.
Stayed 1 night in Oct 2023

8/10 Good

Manuela

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Die Unterkunft ist sehr günstig am Rande von Kinosaki gelegenen. Unser Zimmer war sehr groß mit verschiedenen Räumen und die Betten waren sehr bequem. Zudem wurden uns Yukata, Socken und Schuhe für die Dauer unseres Aufenthaltes zur Verfügung gestellt. Das Essen ist besonders hervorzuheben, was geschmacklich hervorragend und sehr abwechslungsreich war. Der Onsenbereich war für unseren Geschmack allerdings zu veraltet und wenig ansprechend. Das Personal war jedoch sehr freundlich und zuvorkommend. Kinosaki selbst ist wundervoll und es lohnt sich, durch den Ort zu schlendern und die öffentlichen Onsen zu besuchen.
Stayed 3 nights in Oct 2023

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - walkable to other public onsens and restaurants, and comfortable accommodations. Private onsens on hotel site were a big plus.
Stayed 1 night in Sep 2023

10/10 Excellent

Jomaru

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are really nice. Convenient location close to station and onsen. We love their lounge they even have free gelato😍
Stayed 1 night in Jul 2023

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here, the staff was so nice and helpful. The hotel onsen was lovely! It was easy to walk from the hotel to the rest of Kinosaki and enjoy the other onsen. We especially loved the stamp game you can play! Thank you!!
Stayed 1 night in Apr 2023

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
the property is not new.. but staff there tried their best to satisfy customers. worth to pay for the private onsen for watching sunrise.
Stayed 1 night in Dec 2019

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotspring resort
Hotel convenient to hotspring area.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional service. Great location. Superb meals!
The experience is amazing. The service is superb. After choosing your bath robe, the lady actually walk us up to our room and explain everything, including helping my wife to wear her yukata. The hotel looks a little dated but extremely clean and neat. Room is comfy. The in house onsen is excellent as well. When we get off at train station, there's free shuttle to bring us the hotel. And we also offer free shuttle back to train station as well. Location is superb as well. Walking to all 7 public onsens takes probably 15mins. We have booked dinner and breakfast. They are superb. Dinner and breakfast were traditional Japanese meal and the quality is outstanding. I would definitely come back to this hotel for its service, location, quality meal and price.
Stayed 1 night in Apr 2019

10/10 Excellent

Surakit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice stay
nice clean hotel with great service , food is good
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and good
The room was spacious. Food (dinner and breakfast) was delicious. The family enjoyed the stay thoroughly. We would stay here again next time.
Stayed 1 night in Mar 2019

10/10 Excellent

ALAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Japan Trip 3/2019
Nice onsen town
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice of hotel
Amazing staff. Food was great and room was clean. Although abit old but still a charm
Stayed 3 nights in Jan 2019