Let the hotel know when you plan to arrive ahead of time! We arrived around lunch time, which can be tough b/c Italian business shuts down at between 1-3pm on week days. Luckily the manager was there helping another arrival, so we were able to check in without a problem. Need to show hotels.com conf no. The manager was very helpful and friendly.
I had requested a quieter room after reading reviews, glad I did. We had a back room with windows facing inward to the parking lot downstairs. No sound issues at all.
The room was large, had AC(a must in summer), was clean, had a good size bathroom, shower, etc. Bed was large and standard firm mattress. Back room is also away from the shared living room good for privacy.
Note if you have a rental car, this hotel does not have parking available, so you have to park in the street overnight. In the city its hard to find parking, luckily the manager helped us find a parking spot, definitely above and beyond what he had to do. This hotel also serves breakfast family style (shared table in house setting) in the morning but we did not experience that due to our early flight out the next day.
This hotel is next to a roof top restaurant, called Seven, a must if you are staying there, beautiful view of the city and great food and service!