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The location is perfect, walking distance to Ski Lift and downtown, as well as hiking paths. The hotel has agreement with Ovaverva, a complex with indoor and outdoor swimming pools, water slides, Gym and spa. This is perfect to relax after a day of skiing or hiking. The staff is incredibly polite and professional. They make you feel like a royal guest. Staff members are from many different nationalities, and they all speak many languages. This makes the ambient very interesting, warming and welcoming. The so many options for dining are all fantastic. The bar is great. The Lobby has ample space with all kind of seating options from high-desk for laptops to coffee/tea chairs to cozy sofas. Our favorite spot was the sofa near the fireplace which gives a nice warm look and wood aroma to the entire area. The breakfast, included in room rates, is superb, with so many options for all tastes, from cereals, yogurts, and fruits, to fresh or grilled vegetables, wide selection of cheese and cold meats, different types of breads to an omelette station! Great juices and two espresso machines with perfect coffee of any type of preparation. Housekeeping staff, all international and multilingual, are super polite and quite fast. Before you know, your room is all cleaned and done! We stayed in room 461, a great corner room with awesome views. Our kids stayed at room 150, very spacious and nice balcony. We had a lovely stay and would return any time. It could not have been better.

Gentle man at guess check in was over the top with service and kindness very knowledgeable made me feel like great hotel at home- so wonderful

Very convenient for guests coming off the train, staff friendly and obliging. Evening meal had a wide choice to offer from pizza to fine dining. Waiting staff were excellent and of high standard

For a hostel it is good.

Beautifully designed with every comfort considered. Staff always very helpful

Our room was big with a great mountain view. Buffet breakfast had plenty of options. The hotel gives you a free bus pass for the area which is very useful. The Thai DECO restaurant was excellent