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Hostal RosaHelena

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hostal RosaHelena

Terrace/patio
Front of property
View from property
Double Room | Private kitchen
Restaurant

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Room service
  • Laundry
  • Air conditioning

Explore the area

Map
452 Calle Antonio Maceo, Trinidad, Sancti Spíritus, 62600
  • Las Ruinas del Teatro Brunet
    1 min walk
  • Municipal Historical Museum
    3 min walk
  • Colonial Architecture Museum
    3 min walk

Room options

View all photos for Family Double Room, Courtyard View

Family Double Room, Courtyard View

Family Double Room, Courtyard View

  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Family Room

Family Room

  • 13 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Double Room

Double Room

Double Room

  • 14 sq m
  • Sleeps 2
  • 2 Double Beds

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includes taxes & fees
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About the area

Trinidad

With a stay at Hostal RosaHelena, you'll be centrally located in Trinidad, steps from Las Ruinas del Teatro Brunet and within a 5-minute walk of Iglesia de la Santisima Trinidad. .This guesthouse is 0.2 mi (0.3 km) from Plaza Mayor and 2.4 mi (3.8 km) from Topes de Collantes Nature Reserve.
View more Guest houses in TrinidadOpens in a new window

What's nearby

  • Iglesia de la Santisima Trinidad - 4 min walk
  • Plaza Mayor - 4 min walk
  • Romance Museum - 4 min walk
  • San Francisco Church - 5 min walk
  • Ancon Beach - 19 min drive

Restaurants

  • ‪Adita Cafe - ‬1 min walk
  • ‪Casa De La Cerveza - ‬1 min walk
  • ‪La Redaccion - ‬2 min walk
  • ‪Restaurante Cubita Santander - ‬1 min walk
  • ‪Casa De La Trova - ‬2 min walk

About this property

Hostal RosaHelena

Colonial guesthouse with a rooftop terrace and a 24-hour front desk
Hostal RosaHelena offers 3 accommodations with minibars and complimentary newspapers. Accommodations offer separate dining areas. Beds feature premium bedding. A pillow menu is available. Televisions come with digital channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Trinidad guesthouse provides wireless Internet access for a surcharge. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include fans and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 3 guestrooms featuring refrigerators and minibars. Wireless internet access (surcharge) keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include complimentary newspapers and fans, as well as phones with free local calls.
Enjoy recreation amenities such as bicycles to rent or take in the view from a rooftop terrace. Additional features at this Colonial guesthouse include wireless internet access (surcharge), tour/ticket assistance, and bicycle tour information. The beach shuttle (surcharge) makes getting to the surf and sand a breeze.
Enjoy a meal at the restaurant, or stay in and take advantage of the guesthouse's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Hostal RosaHelena has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 1 per hour)
  • Available in some public areas: WiFi (USD 1 per hour)

Parking and public transport

  • Free 24 hours off-site parking within 10 ft
  • Street parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Beach shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–11:00 AM: USD 5 for adults and USD 5 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Art gallery
  • Bike rentals
  • Bike tour information
  • Bike parking
  • Electric bike charging stations

Family friendly

  • Art supplies
  • Children's books
  • Children's games
  • Laundry facilities
  • Fridge
  • Separate dining area

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Coworking spaces

Outdoors

  • Nature reserve
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • This property does not have any lifts

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Fan
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch TV
  • Digital channels

Food and drink

  • Dining room
  • Minibar
  • Fridge

More

  • Free local calls
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

Pets stay free

Children and extra beds

Children are welcome

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 5 for adults and USD 5 for children
  • Fee for in-room wireless internet: USD 1 per hour (rates may vary)
  • Fee for wireless internet in public areas: USD 1 per hour (rates may vary)
  • Airport shuttle fee: USD 60 per person (roundtrip)
  • Airport shuttle fee per child: USD 60 (roundtrip), (from 5 to 18 years old)
  • Kitchen/kitchenette fee: USD 1 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Hostal RosaHelena Trinidad
Hostal RosaHelena Guesthouse
Hostal RosaHelena Guesthouse Trinidad

Hostal RosaHelena Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 48 out of 70 reviews" "
Rating 8 - Good. 14 out of 70 reviews" "
Rating 6 - Okay. 3 out of 70 reviews" "
Rating 4 - Poor. 4 out of 70 reviews" "
Rating 2 - Terrible. 1 out of 70 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jure

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay with nice people. Walking distance to many attractions. The breakfast was also good.
Stayed 3 nights in Jun 2024

4/10 Poor

Aimee

Travelled with partner
Disliked: Amenities, property conditions & facilities
This was the sixth casa we stayed at in Cuba and by far the most disappointing. The bed was extremely uncomfortable, to the point neither me or my husband could sleep. The springs were digging into our backs and when we checked the mattress, we saw it was thin and blankets had been piled on top to try and soften what was obviously no good. There was dust everywhere in the room and the ‘kitchen’ had no equipment - unlike the photos in the listing. The owner was friendly but he didn’t give us any information about the area. Wifi is only available by extra payment. The courtyard area had a funny smell and the place just didn’t feel well taken care of. The only redeeming things about the casa is the location (very close to the main plaza) and the rooftop terrace. We were supposed to stay for 4 nights but we left after 1. The property owner initially agreed to a partial refund but has now refused. There are dozens more options at the same price point for a much higher standard.
Stayed 4 nights in Jan 2024

8/10 Good

giada

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The best position in town. Staff not really easygoing, but there Is nothing tocomplain of.

2/10 Terrible

JOhn

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
They were closed. We arrived at midnight and had to find somewhere else. Please refund
Stayed 2 nights in Jan 2024

10/10 Excellent

Tiago

Stayed 2 nights in Nov 2023

10/10 Excellent

Niamh

Stayed 1 night in Nov 2023

10/10 Excellent

Jijie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The house is clean and safe. The host is kind and helpful.
Stayed 1 night in Mar 2023

8/10 Good

mark, essex

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room in a great location. Friendly family owners.

4/10 Poor

Mustafa

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Otel sahipleri cana yakın insanlardı ama galiba böcek vardı odada her tarafımı yediler.
Stayed 3 nights in Jul 2024

10/10 Excellent

laura

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La casa es muy linda y doña Elena una persona especial. Nos hizo sentir como en familia. Gracias
Stayed 2 nights in Jul 2024

10/10 Excellent

Klaus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kindly Family, good Breakfast, i feel good.
Stayed 5 nights in May 2024

10/10 Excellent

Sergio

Stayed 2 nights in Apr 2024

10/10 Excellent

Bego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estuvimos muy agusto en casa de Rosa. Esta muy bien situada en pleno centro. Un placer y hasta la próxima!
Stayed 2 nights in Mar 2024

6/10 Okay

Hubert

Liked: Cleanliness
Stayed 3 nights in Mar 2024

10/10 Excellent

Alain

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon accueil chez l’habitant. La famille est adorable et très serviable. Je recommande vivement. La casa particular est très bien placée dans le centre historique et aux pieds des taxis.
Stayed 3 nights in Mar 2024

10/10 Excellent

Luca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trinidad is one of the best ciudad to visit. House very clean and very nice. Rosa is a super host, very nice person and all the family is very welcoming Highly recommend

6/10 Okay

Verified traveller

Liked: Staff & service
There are small insects similar to ants in the room
Stayed 2 nights in Feb 2024

10/10 Excellent

Else

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice accommodation with specious rooms. Location was perfect. Very close to Plaza Mayor, busstop and Cubatur.
Stayed 2 nights in Jan 2024

10/10 Excellent

Margot

Travelled with group
Very kind
Stayed 1 night in Jan 2024

10/10 Excellent

Mélanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sejour à trinidad
Très bon séjour à trinidad, famille très agréable et attentionnée. Bon petit déjeuner.
Stayed 5 nights in Jan 2024

10/10 Excellent

javier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trato maravilloso
Stayed 2 nights in Jan 2024

8/10 Good

Chiara Lisa- Maria

Travelled with group
Liked: Staff & service
Sehr gute Lage. Zurückhaltende aber sehr nette Besitzer, sprechen nur spanisch.
Stayed 3 nights in Jan 2024

8/10 Good

Chiara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Jose Antonio

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Vitoria

Liked: Cleanliness, room comfort
Nur schlafen ok
Das Zimmer war im Grundsatz ok. Das Bett war überhart. Das Entre und auch die Zimmer, stimmen mit sen Fotos überhaupt nicht überein. Wären die Fotos zum Zeitpunkt unserer Anwesenheit gemacht worden, hätte ich nicht gebucht. Nur zum schlafen ist der Preis ok. Gegessen hätte ich hier keinenfalls.
Stayed 1 night in Dec 2023