4/10 Poor
Lara
8 Dec 2025
Liked: Cleanliness, amenities
Disliked: Staff & service
Staff support was lacking. We arrived and inquired about the northern lights and were told to download some aurora apps. There were a few and we tried to make sense of them, meanwhile the aurora was going on outside. We arrived on time to see it but staff was so careless about it -- they were not monitoring the aurora for their guests nor did they provide the the name of the Norwegian weather app which shows the aurora forecasts. We got this App from a guest a day later who had seen the aurora that we missed the day before. We were having dinner in the restaurant while it was going on and this should not have happened if staff at the front desk were more caring. The next day there was too much cloud cover and so we left Sommeroy without seeing the aurora.
Lara
Stayed 2 nights in Dec 2025


































