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Room type Options Nightly price Book
Deluxe Twin Room
Room with view
35 square metres
2 Large Twin Beds and 1 Twin Sofa Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Maisonette
Room with view
52 square metres
2 Twin Beds and 2 Large Twin Beds
Room sleeps 5 guests
(up to 3 children)
Select dates to see price
Maisonette Sunrise View
Room with view
2 Twin Beds and 2 Large Twin Beds
Room sleeps 5 guests
(up to 4 children)
Select dates to see price
Maisonette 4 Nights Package
2 Twin Beds and 2 Large Twin Beds
Room sleeps 5 guests
(up to 3 children)
Select dates to see price
Deluxe Twin Sunrise View
Room with view
2 Large Twin Beds and 1 Twin Sofa Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Standard Twin Room
Room with view
25 square metres
2 Large Twin Beds
Room sleeps 2 guests
Select dates to see price
Standard Twin Sunrise View
Room with view
2 Large Twin Beds
Room sleeps 2 guests
Select dates to see price
Standard Twin 2 Nights Package
2 Large Twin Beds
Room sleeps 2 guests
Select dates to see price
Standard Twin 4 Nights Package
2 Large Twin Beds
Room sleeps 2 guests
Select dates to see price
Maisonette 2 Nights Package
2 Twin Beds and 2 Large Twin Beds
Room sleeps 5 guests
(up to 3 children)
Select dates to see price
Japanese Room
Room with view
35 square metres
9 Twin Futons
Room sleeps 6 guests
(up to 5 children)
Select dates to see price
Double Room
Room with view
35 square metres
1 Large Twin Bed
Room sleeps 2 guests
Select dates to see price

Get an overview of this hotel
Ski-in/ski-out resort with a restaurant

Popular property highlights

Free self parking
Free WiFi
Laundry facilities
Smoke-free property
Multilingual staff

With a stay at Palcall Tsumagoi Resort in Tsumagoi, you'll be within a 15-minute drive of Pallcall Tsumagoi Ski Resort and Aisai no Oka Viewpoint. This ski resort is 10.3 mi (16.5 km) from Karuizawa Toy Kingdom and 15.8 mi (25.4 km) from Yubatake.

Stay in one of 135 guestrooms featuring flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with bathtubs or showers feature hair dryers and slippers. Conveniences include phones, as well as safes and electric kettles.

Enjoy the convenience of ski-in/ski-out access at this resort, which also features a sauna. Additional amenities at this resort include complimentary wireless internet access, concierge services, and ski storage.

Enjoy a satisfying meal at Tsumagoi Dining serving guests of Palcall Tsumagoi Resort. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily for a fee.

Featured amenities include multilingual staff, luggage storage, and laundry facilities. Free self parking is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Total number of rooms - 135
  • Coffee/tea in common areas
  • Ski storage
  • Breakfast available (surcharge)
  • Laundry facilities
  • Safe-deposit box at front desk
  • Multilingual staff
  • Front desk (limited hours)
  • Ski-in/ski-out access
  • Sauna
  • Smoke-free property
  • Billiards or pool table
  • Tours/ticket assistance
  • Free WiFi
  • Number of restaurants - 1
  • Free self parking
  • Number of bars/lounges - 1
  • Luggage storage
  • Ski passes available
  • Baby/toddler toys
  • Shared microwave
  • Water dispenser
  • Lockers available
  • Banquet hall
  • Vending machine
  • Uncovered parking
  • Children's games
  • Children's toys
  • Hosted evening meal
  • Hosted evening meal (reserve)
  • Wheelchair accessible: No

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Playground on site

Internet

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Japanese
  • Chinese (Mandarin)

Parking

Free self parking

Room Amenities

Palcall Tsumagoi Resort offers 135 accommodations with safes and slippers. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with hydromassage showerheads, toilets with an electronic bidet, hair dryers, and toothbrushes and toothpaste. Housekeeping is provided daily.

  • Daily housekeeping
  • Phone
  • Private bathroom
  • Hair dryer
  • In-room safe
  • Slippers
  • Cable TV service
  • Flat-panel TV
  • Bathtub or shower
  • Housekeeping - once per stay
  • Hydromassage showerhead
  • Limited housekeeping
  • Heating
  • Electric kettle
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Toilet with electronic bidet
  • Number of beds 1
  • Free tea bags/instant coffee
  • Soap
  • Shampoo
  • Toilet paper
  • Window screens
  • Electrical adaptors/chargers
  • Restaurant dining guide
  • Mini-fridge
  • Wardrobe
  • Toothbrush and toothpaste available

Where to Eat

A hosted evening meal is available for a surcharge daily (reservations required).

Tsumagoi Dining - This buffet restaurant serves breakfast and dinner. Reservations are required.

Magic cafe - Onsite restaurant. Open daily.

Recca - Onsite restaurant. Open daily.

Nearby Things to do

  • Hiking/biking trails nearby
  • Mountain biking on site
  • Playground on site
  • Racquetball/squash on site
  • Ski equipment rentals on site
  • Ski lessons on site
  • Downhill skiing on site
  • Snowboarding on site
  • Snowmobiling on site
  • Sledding on site
  • Snow tubing on site
  • Mountain climbing nearby
  • Ski lift privileges
  • Optional ski privileges

Spa Services

  • Tattoo restrictions disclaimer

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at 11:00 PM

Check-out

Check-out time is 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation.

No rollaway/extra beds available

No cots (infant beds) available

Front desk opens daily at 5:30 AM

Front desk closes daily at 11:00 PM

Debit cards

Guests will receive an email with special check-in instructions

Staffed front desk

Carbon monoxide detector

Smoke detector

Guest will receive an email before arrival 24 hours

Property is cleaned with disinfectant

Protective clothing is available for guests

Gloves are available for guests

Guests are provided with free hand sanitiser

Social distancing measures are in place

Property follows regional sanitisation guidelines Coronavirus Guidelines (Japan)

Property confirms they are implementing enhanced cleaning measures

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Masks are compulsory at the property

Reservation might be required for some facilities on site

Food service has been amended for enhanced safety

Fees

Optional extras

  • Fee for buffet breakfast: approximately JPY 1700 per person
  • Housekeeping is available for an additional fee
  • Hosted evening meal: JPY 5000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Palcall Resort
  • Palcall Tsumagoi
  • Palcall
  • Palcall Tsumagoi Resort Hotel Japan/Tsumagoi-Mura Gunma
  • Palcall Tsumagoi Resort Hotel Japan/Tsumagoi-Mura
  • Palcall Tsumagoi Resort Resort
  • Palcall Tsumagoi Resort Tsumagoi
  • Palcall Tsumagoi Resort Resort Tsumagoi

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Alcohol is not permitted at this property.

Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

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