Located in Tulum (La Veleta), Hotel Milam, Michelin Key winner is within a 10-minute drive of Tulum National Park and Gran Cenote. .This spa hotel is 4 mi (6.5 km) from Tulum Beach and 4.1 mi (6.5 km) from Tulum Mayan Ruins.
What's nearby
Tulum National Park - 6 min drive
Gran Cenote - 8 min drive
Tulum Mayan Ruins - 11 min drive
Tulum Beach - 15 min drive
Playa Paraiso - 20 min drive
Getting around
Tulum Intl. Airport (TQO) - 43 min drive
Restaurants
Sukhothai - 3 min drive
El Camello Jr - 3 min drive
La Taqueria Pinches Tacos Shop - 7 min walk
Vaivén - 9 min walk
La Consentida - 14 min walk
About this property
Hotel Milam, Michelin Key winner
Tulum hotel in La Veleta with a full-service spa and bars
Hotel Milam, Michelin Key winner offers 36 air-conditioned accommodations with private pools and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. This Tulum hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, sports massages, facials, and body scrubs. The spa is equipped with a mud bath and a spa tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 36 air-conditioned rooms featuring private pools. Complimentary wireless internet access is available to keep you connected. Conveniences include coffee/tea makers and complimentary bottled water, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access and bike parking. Getting to the surf and sand is a breeze with the beach shuttle (surcharge).
Enjoy a satisfying meal at MILAM serving guests of Hotel Milam, Michelin Key winner. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 7:30 AM to noon for a fee.
Featured amenities include luggage storage and laundry facilities.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and noon.
MILAM - Onsite fine-dining restaurant.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
Available in some public areas: Free WiFi
Parking and public transport
On-site parking options include a garage
Beach shuttle (surcharge)
Food and drink
Cooked-to-order breakfast available for a fee daily 7:30 AM–noon: MXN 1000-3000 per person
1 restaurant
2 bars/lounges, 1 swim-up bar and 1 poolside bar
Restaurants on site
MILAM
Things to do
Access to nearby outdoor pool
Bike rentals
Bike parking
Full-service spa
Hiking/biking trails
Outdoor pool
Private picnics
Guest services
Daily housekeeping
Front desk (limited hours)
Laundry facilities
Luggage storage
Outdoors
Pool sunloungers
Pool umbrellas
Spa
2 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Facials
Massage - deep-tissue
Massage - sports
Massage/treatment rooms
Mud bath
Reflexology
Spa open daily
Hot tub
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
In-room accessibility
Well-lit path to entrance
Wheelchair-accessible fitness centre
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible (may have limits)
More
Designated smoking areas
Romance packages available
Room amenities
Bedroom
Air conditioning
Bed sheets
Hypo-allergenic bedding
Pillow menu
Premium bedding
Bathroom
Dressing gowns
Designer toiletries
Hairdryer
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels
Food and drink
Coffee/tea maker
Free bottled water
More
Iron/ironing board
Private pool
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children 17 and younger are not allowed at this property; All guests older than 17 are welcome
Payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately MXN 1000 to 3000 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
We should mention
This property does not have elevators
Pool access available from 8:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 17 years old and younger are not permitted at this property
Property is also known as
MILAM
Hotel Milam
Milam, Michelin Key Winner
Hotel Milam, Michelin Key winner Hotel
Hotel Milam, Michelin Key winner Tulum
Hotel Milam, Michelin Key winner Hotel Tulum
Hotel Milam, Michelin Key winner Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
It was indeed a 10/10 experience. We enjoyed the food, the room, the spa, and so much more. Highly recommended, Eugene checked us in and took his time explaining everything. While Paola & Lucia, worked in the dinning area to be sure we had a pleasant experience.
love this place, was beautiful . me encanto el trato de los enpleados pero específicamente mas de eugenio lo ame me hiso mi vida facil en todo y me ayudo con todo lo que necesitaba ❤️.
My husband and I had the most wonderful experience at this resort location. From the very beginning of our booking to our departure, we were amazed with their professionalism and attention to detail. I was contacted prior to our arrival by the hotel concierge, Myra. She was excellent and she provided very valuable information about transportation from the hotel to suggestions of excursions and dining!! Everything was exceptionally gorgeous and relaxing!! The entire team was amazing!
Absolute paradise! Paula and Miguel with food services was impeccable. The beautiful beautiful Ara with front desk made my trip even more memorable happy to share in the culture and language. I will absolutely be returning soon.
The Milam experience was everything I thought it would be. From the staff to the amazing chefs. The Milam Hotel is by far one of the best hotels I've stayed at. My partner and I had a fabulous time. Special s/o to Lucia and Eugene for helping make our experience amazing. S/o to the all of milam staff I appreciate you all ❤️ can't wait to visit again.
This hotel was beautiful!! Our room was incredible. The food was great! The attention was impeccable. Miguel and Paola were so attentive and made our stay enjoyable. We will be visiting this hotel again. Recommend 10/10!!
We had an amazing stay at Milam. From the moment we pulled up in our taxi to then seeing the property and then our room - our jaws dropped over and over again. It's a little far away from the hotel zone and downtown, but that's what we wanted. Peace and relaxation.
And a special thank you to Ara and Eugene (the hotels concierge) - for being so kind and helping us with practically everything hah. They found us taxi's, offered recommendations and overall were so kind and considerate. Also - special shout out to Paolo from the restaurant and pool server. She was so kind, so lovely and made me never want to leave the pool. Overall I would highly recommend Milam!
Amazing property. Extremely tranquil and quiet. The perfect couples retreat. And don’t worry, if you want to step out to the night life/ beach parties, it’s just a 15 min cab ride, then back to Zen and relaxation. A must book! Perfect balance. Thank you Hotel Milam for the incredible hospitality and service. 5 stars!!
The hotel was beautiful. The issue was that the staff went into our safe when we left... They charged me $7 U.S. for a can of sprite. For 3 street tacos they charge nearly $30. It was very difficult for drivers to find the location. We were lost for nearly an hour on arrival they didn't answer the phone. After we arrived I explained to the woman at the the desk she said "you're here now.