Motto by Hilton Tulum Tulum, MEX - Best Price Guarantee

Room type	Options	Nightly price	Book
Bunk beds - 1 Twin over 1 Queen, Rooftop Level 15 square metres 1 Twin Bunk Bed and 1 Queen Bed Room sleeps 3 guests (up to 2 children) Room cleanliness: Exceptional! 4.6 1 Twin Bunk Bed and 1 Queen Bed 162-sq-foot room with garden views Internet - Free WiFi Entertainment - 55-inch flat-screen TV with premium channels Food & Drink - Mini-fridge Sleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, and rainfall showerhead Practical - Laptop-compatible safe, desk, and phone; free cribs/infant beds available on request Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days Accessibility - Visual fire alarm Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Other room types
Flex Room with 1 Queen Wall Bed 15 square metres 1 Queen Bed Room sleeps 2 guests (up to 1 child) Room cleanliness: Exceptional! 4.6 1 Queen Bed 162-sq-foot room with garden views Internet - Free WiFi Entertainment - 55-inch flat-screen TV with premium channels Food & Drink - Mini-fridge Sleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, and rainfall showerhead Practical - Laptop-compatible safe, desk, and phone; free cribs/infant beds available on request Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days Accessibility - Visual fire alarm Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Suite, Multiple Beds 30 square metres 1 Twin Bunk Bed and 1 Queen Bed Room sleeps 4 guests (up to 3 children) Room cleanliness: Exceptional! 4.6 1 Twin Bunk Bed and 1 Queen Bed 323-sq-foot room with garden views Layout - 2 bedrooms Internet - Free WiFi Entertainment - 55-inch flat-screen TV with premium channels Food & Drink - Mini-fridge Sleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - 2 bathrooms, shower, and rainfall showerhead Practical - Laptop-compatible safe, desk, and phone; free cribs/infant beds available on request Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days Accessibility - Visual fire alarm Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
1 Queen bed Rooftop Level 15 square metres 1 Queen Bed Room sleeps 2 guests (up to 1 child) Room cleanliness: Exceptional! 4.6 1 Queen Bed 162-sq-foot room with garden views Internet - Free WiFi Entertainment - 55-inch flat-screen TV with premium channels Food & Drink - Mini-fridge Sleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, and rainfall showerhead Practical - Laptop-compatible safe, desk, and phone; free cribs/infant beds available on request Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days Accessibility - Visual fire alarm Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
1 Queen Accesible 3X3SH Rooftop level and View. 16 square metres 1 Queen Bed Room sleeps 2 guests (up to 1 child) Room cleanliness: Exceptional! 4.6 1 Queen Bed 172-sq-foot room with garden views Internet - Free WiFi Entertainment - 55-inch flat-screen TV with premium channels Food & Drink - Mini-fridge Sleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, and rainfall showerhead Practical - Laptop-compatible safe, desk, and phone; free cribs/infant beds available on request Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days Accessibility - Hand-held showerhead, visual fire alarm, low desk height (inches): 22, wheelchair-accessible doorway width (inches): 31, low-height counter and sink, lever door handles, closed-captioned TV, grab bar in shower, tile flooring in room, portable shower seat, lowered counter and sink height (inches): 22, low-height electrical outlets in bathroom, transfer shower, wheelchair accessible, low-height desk, wheelchair-width doorways, and low-height view port in door Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Room, 1 Queen Bed 15 square metres 1 Queen Bed Room sleeps 2 guests (up to 1 child) Room cleanliness: Exceptional! 4.6 1 Queen Bed 162-sq-foot room with garden views Internet - Free WiFi Entertainment - 55-inch flat-screen TV with premium channels Food & Drink - Mini-fridge Sleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, and rainfall showerhead Practical - Laptop-compatible safe, desk, and phone; free cribs/infant beds available on request Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days Accessibility - Visual fire alarm Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
1 Queen, Mobility/Hearing Accessible 3X3 Shower 16 square metres 1 Queen Bed Room sleeps 2 guests (up to 1 child) Room cleanliness: Exceptional! 4.6 1 Queen Bed 172-sq-foot room with garden views Internet - Free WiFi Entertainment - 55-inch flat-screen TV with premium channels Food & Drink - Mini-fridge Sleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathtub or shower, and shower or rainfall showerhead Practical - Laptop-compatible safe, desk, and phone; free cribs/infant beds available on request Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days Accessibility - Tile flooring in room, transfer shower, closed-captioned TV, roll-in shower width (inches): 71, low desk height (inches): 22, wheelchair-width doorways, wheelchair-accessible doorway width (inches): 31, low-height electrical outlets in bathroom, wheelchair accessible, low-height desk, lowered counter and sink height (inches): 22, grab bar in shower, low-height counter and sink, low-height door lock, portable shower seat, visual fire alarm, lever door handles, low-height view port in door, and hand-held showerhead Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Bunk beds - 1 Twin bed over 1 Queen bed 15 square metres 1 Twin Bunk Bed and 1 Queen Bed Room sleeps 3 guests (up to 2 children) Room cleanliness: Exceptional! 4.6 1 Twin Bunk Bed and 1 Queen Bed 162-sq-foot room with garden views Internet - Free WiFi Entertainment - 55-inch flat-screen TV with premium channels Food & Drink - Mini-fridge Sleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, and rainfall showerhead Practical - Laptop-compatible safe, desk, and phone; free cribs/infant beds available on request Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days Accessibility - Visual fire alarm Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Junior Suite 30 square metres 2 Queen Beds Room sleeps 3 guests (up to 2 children) Room cleanliness: Exceptional! 4.6 2 Queen Beds 323-sq-foot room with courtyard views Layout - 2 bedrooms Internet - Free WiFi Entertainment - 55-inch flat-screen TV with premium channels Food & Drink - Mini-fridge Sleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - 2 bathrooms, shower, and rainfall showerhead Practical - Laptop-compatible safe, desk, and phone; free cribs/infant beds available on request Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days Accessibility - Visual fire alarm Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Room, 1 Queen Bed 15 square metres 1 Queen Bed Room sleeps 2 guests (up to 1 child) Room cleanliness: Exceptional! 4.6 1 Queen Bed 162-sq-foot room with garden views Internet - Free WiFi Entertainment - 55-inch flat-screen TV with premium channels Food & Drink - Mini-fridge Sleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, and rainfall showerhead Practical - Laptop-compatible safe, desk, and phone; free cribs/infant beds available on request Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days Accessibility - Visual fire alarm Non-Smoking, pet friendly Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Flex Room, 1 Queen Wall Bed, Rooftop Level 15 square metres 1 Queen Bed Room sleeps 2 guests (up to 1 child) Room cleanliness: Exceptional! 4.6 1 Queen Bed 162-sq-foot room with garden views Internet - Free WiFi Entertainment - 55-inch flat-screen TV with premium channels Food & Drink - Mini-fridge Sleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, and rainfall showerhead Practical - Laptop-compatible safe, desk, and phone; free cribs/infant beds available on request Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days Accessibility - Visual fire alarm Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price

Hotel Amenities

Lift
Fitness facilities
Concierge services
Total number of rooms - 115
Number of floors - 4
Number of buildings/towers - 1
Coffee/tea in common areas
Breakfast available (surcharge)
Garden
Safe-deposit box at front desk
Spa services on site
Picnic area
24-hour front desk
Smoke-free property
Tours/ticket assistance
Free WiFi
Year Built – 2022
Number of restaurants - 2
Number of outdoor pools - 2
Snack bar/deli
Access to nearby outdoor pool
Free self parking
Rooftop terrace
Number of bars/lounges - 2
Number of poolside bars - 1
Number of coffee shops/cafes - 1
Luggage storage
Pool cabanas (surcharge)
Pool sunloungers
Couples/private dining
Designer stores on site
Shopping centre on site
Art gallery on site
Covered parking
Secured parking
Outdoor entertainment area
Outdoor furniture
Food and water bowls
Bicycle parking available
Coworking spaces
No accessible shuttle
Number of accessible parking spaces 1
Front entrance ramp
Registration desk height (inches) - 39
Registration desk height (centimetres) - 100
Lift door width (inches) - 59
Lift door width (centimetres) - 150

Family Friendly Amenities

Number of outdoor pools - 2
Free WiFi
Soundproofed rooms
Snack bar/deli
Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Languages spoken

English
Spanish

Parking

Free self parking

Room Amenities

Motto by Hilton Tulum offers 115 air-conditioned accommodations with laptop-compatible safes and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 55-inch flat-screen televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads. This Tulum hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Air conditioning
Daily housekeeping
Phone
Hair dryer
Desk
Premium bedding
Iron/ironing board (on request)
Premium TV channels
Wireless internet access
Blackout drapes/curtains
Shower only
Hair dryer (on request)
In-room safe (laptop compatible)
Digital TV service
Flat-panel TV
Free WiFi
Individually furnished
Individually decorated
TV size 55
TV size (measurement) inch
Rainfall showerhead
Connecting/adjoining rooms available
Free cots/infant beds
Towels provided
Linens provided
Number of beds 1
Soap
Shampoo
Toilet paper
Guidebooks or recommendations
Restaurant dining guide
Mini-fridge
Closed-captioned TV
Visual fire alarm
Change of towels: Every number of days 2
Change of bed sheets: Every number of days 2
Mobile key entry
Tile flooring in room

Where to Eat

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.

Motto by Hilton Tulum has 2 restaurants on site.

Nearby Things to do

Snorkelling nearby
Surfing/boogie boarding nearby
Kayaking nearby
Scuba diving nearby
Scooter/moped rentals nearby
Ecotours nearby
Bicycle rentals on site
Segway rental/tour nearby
Boat tours nearby
Motor boating nearby
Health or beauty spa nearby
Jet skiing nearby
Swimming nearby

Spa Services

Body treatments
Facial treatments
Body wraps
Massages
Hot stone massage
Deep tissue massage

Accessibility

Wheelchair-accessible parking
Assistive listening devices available
Braille or raised signage
Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible on-site restaurant
Visual alarms in hallways
Wheelchairs available on site
Well-lit path to entrance
Stair-free path to entrance

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Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at anytime

Check-out

Check-out time is noon

Payment types

Children and extra beds

Children are welcome.
Rollaway/extra beds are not available.
Free cribs (infant beds)!

Pet Policy

Pets allowed for an extra charge of USD 55 per pet, per day, plus a deposit of USD 300 per stay
Dogs only
2 total (up to 22 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available
Specific rooms only, restrictions apply
Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Service animals are welcome, and are exempt from fees

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

No rollaway/extra beds available

Pets allowed in specific rooms only

Service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards

Staffed front desk

LGBTQIA friendly

Pets cannot be left unattended

Property is cleaned with disinfectant

Staff do not wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)

Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

No gap period between guests' stays

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is not available

Reservation is not required for facilities on site

Food service has been amended for enhanced safety

Property follows sanitisation practices of COVID-19 Guidelines (CDC)

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Destination fee: USD 23.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

Fee for cooked-to-order breakfast: approximately USD 10 to 30 per person
Pet deposit: USD 300 per stay
Pet fee: USD 55 per pet, per day
Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

Motto By Tulum Mexico
Motto by Hilton Tulum Hotel
Motto by Hilton Tulum Tulum
Motto by Hilton Tulum Hotel Tulum

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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Motto by Hilton Tulum

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Get an overview of this hotel
Luxury hotel with 2 restaurants connected to a shopping center in Tulum

Popular property highlights

Languages spoken

Motto by Hilton Tulum

Hotel Amenities